Our dog Coco was not good about getting groomed and would bite groomers quite often. We started with Nicole and Antonio 9 years ago. Antonio worked so patiently with our Coco and she never bit again and always came out looking and smelling wonderful. Thank you for your wonderful service! read more

First, I have to say that yes I signed a new client form which requested my information as well as vet information. If in the future I wanted to become a client for both yes, she had me sign them. There are two forms because they offer two services. If I paid for both they could have. There was no discussion of a hair trim or payment for a grooming services by any means. Second, she admits to cutting his hair. I've added a photo from her Instagram where she admits that she shouldn't cut his hair but wants to 'So Badly!'. There was absolutely no financial transaction between us for grooming. End of story. read more

Napa Paw Spa - Pet Training Near Me

Oh my gosh! I have a whole new dog. Antonio spent over 90 minutes working on my 80lb Shepard/lab mix and he looks fabulous! Highly recommend!!! read more

Napa Paw Spa - Well groomed dog! - Pet Training Near Me

I called the Napa Paw Spa for help as everyone was shut down during the COVID shelter in place. Not only did they come to me, they were able to schedule me the same day! I was surprised it only took them 15 mins to wash/dry, trim nails and clean my pups teeth but that just shows how talented they are. Thanks again guys! read more

Napa Paw Spa - Mr Riggs is patiently waiting to be pampered! - Pet Training Near Me

Definitely would recommend for your pet grooming needs! They are prompt and very accommodating when it comes to scheduling. I love the shampoo they use and my dog Bella also enjoyed the experience, you can tell by her smile! Don't hesitate to reach out to them especially during this time, where contactless services are needed! read more

Napa Paw Spa - Before - Pet Training Near Me

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WOW we were sooo happy that we found The Paw Spa. Nicol and Antonio were so nice and came to our home on time. We just got our little Jojo from the Napa animal shelter. She really needed her hair done. They worked 2 1/2 hours on Jojo. Nicol and Antonio did a wonderful job. Thank you so much read more

Napa Paw Spa - Jojo new look - Pet Training Near Me

I have a Yorkie/Poodle Mix who got rejected by local grooming salon because he was so-called "biting" the groomers. I was so confused because my dog is probably the sweetest pet ever. After I thought about it, I realize that my dog was probably not comfortable being in a grooming salon with a bunch of dogs and not given the right care. That's when I contacted Nicol (the co-owner) and scheduled an appointment. She was very kind and friendly. They showed up to my home on time and gave my dog and a bath and a trim. They treated my dog with so much care and such kindness. I was amazed. My dog, Piojo, definitely warmed up to them. I just got an overall amazing experience with these people and Piojo did too! He looks so cute :) Will be using their services in the future!! Thanks, once again! read more

Napa Paw Spa - Before - Pet Training Near Me

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I reached out for an appointment and they were able to groom my dog the same week! There's almost no availability in Napa right now for an appointment so I was super happy that they were able to come to me and groom my pup. Not only did they do an amazing job, they managed to do it in a timely manner and they were super nice! I will definitely be booking another appointment with them! read more

Napa Paw Spa - Pet Training Near Me

Nicol is Awesome! Same day service, with less than an hour notice. Both dogs, and pit mix and a Chihuahua mix. read more

Napa Paw Spa - Napa Paw Spa mobile service. - Pet Training Near Me

We have nothing but amazing things to say about Nichol and her family - they have our absolute highest recommendations! Our 1.5 year old yellow lab Rosie stayed with them for the weekend and ended up getting an unexpected spa day - what a fantastic surprise! Rosie was so happy to stay with them and was treated like part of the family. We hear she went to the dog park, played a lot of tug of war and even attended a rugby game with the kids. She came out looking and smelling great, and Nichol even gave us a cute harness she had that matches Rosie's leash and collar. Nichol is just the sweetest! It is always nerve wracking to board your fur baby, but we could not imagine a better experience than we had here. Rosie had a blast and now we can't wait to come back to Napa now that we've found wonderful folks we trust. Thank you soooo much Nichol and family!!! read more

Napa Paw Spa - Rosie's new outfit and surprise grooming! - Pet Training Near Me

The lies that both Nicole and Antonio tell are amazing. They like to make up a scenario that looks good on their end and speak it as truth... I have proof I begged them to show up and they didn't nor did they follow up to reschedule. Please do yourself a favor and stay far far away from these people. Since coming forward against them I have heard horror stories from other former clients and it's frightening. They will try to manipulate you and act professional but they are doing just the opposite by completely lying to your face. read more

Napa Paw Spa did a great job with our animals. We have 2 dogs and a bunny. The dogs were in need of some help one of them has a crazy hair. Paw Spa told me he has 2 coats. They gave both dogs a spa treatment, bath, cut and nail trim. The dogs came out perfect with bow ties and soft and smelled great! They even gave Buster a mohawk at the request of the kids. We have a Bunny and aren't sure how to cut her nails. Paw Spa also took care of that as well for us. The best part is that they came to our house and we didn't have to bring all the animals to a store. Thanks so much for the service!!! read more

I love it takes under 2 hours and it is in my driveway. My Yorkie gets stressed being gone for so long. They use organic shampoos and drive to me. Worth every penny! read more

Napa Paw Spa - Adorbs - Pet Training Near Me

Nicole and Anotnio are the most responsive mobile groomers in the Napa area!!! I searched for a week to locate a grooming service, and they actually returned my call, texted me when they had a cancellation and got my daughter's golden retriever in for a service only 2 days from my inquiry!! Harley looks ( and feels) great!!! Antonio also does dog training and provided our daughter with some great suggestions. She is planning to use their mobile services on-going and may enroll in the 7 week training program. Such a relief when things workout!! read more

Husband and wife were great with our doggies . Especially Charlie is very skittish with people and right away he went with them. I highly recommend them for your animals services. read more

This is the second time getting our puppers groomed by Antonio and we've loved the end result. We appreciate the mobile service because it accommodates our busy schedules and our puppers ends up looking so fly. Thanks again! read more

Nicol and her husband are an exceptional team! My fur baby, Mugen, has always come back happy. Also of great importance, he comes back smelling great and looks more and more handsome with each visit. Whatever shampoo they use is ridiculously good because the clean smell lasts for at least a week! I also love the nail trims they do because the nails are never sharp and my pup no longer sounds like he's trying to tap dance on the tile floors. They take great care of their clients. On one of our visits, Nicol found out that Mugen doesn't like to have his face blow dried after a bath (I had no idea that he didn't) so she starting drying him with a towel. I really really appreciate attention to details like that! They both take great pride in their work and it definitely shows! Keep up the great work you two! Mugen and I will be seeing you soon! read more

Napa Paw Spa - Mugen looking pawsome after his first grooming session! - Pet Training Near Me

Wow! My Welsh Springer Spaniel, Luke, got loose and spent his day running through the creek next to our house. When he came back he was absolutely disgusting and covered in burrs. He has long beautiful feathers and curly ears and chest, so he's difficult to groom properly. With groomers in the past they butcher his natural look and he's all in all traumatized by the experience. He was horribly matted so I took the risk and called Napa Paw Spa. Within 5 minutes they were in front of our house. In around 1.5 hours they walked Luke to the front door a happy and new dog! Nicol gave him a beautiful puppy cut while still salvaging his hair, as well as clipped his nails and cleaned his ears. Needless to say, we will be using Napa Paw Spa again. read more

Napa Paw Spa - AFTER! - Pet Training Near Me

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3/4/19 Nichol and Antonio (business owners) treated our 14 yr. old dog "Mister" with care and gentleness. To begin with, Antonio carried a 160 lb. dog into and out of their grooming van; since "Mister" can't use stairs. They made sure he was comfortable and secure. The end result - his coat is soft and fluffy and he smells great. His nails/paws are trimmed beautifully. An unexpected surprise - he actually appears happier and chill now that he has been cleaned and groomed. One more thing - they texted me before our scheduled appointment to say they were going to be late. That's good customer service and shows respect for the customer's time. We will be using them again. read more

Napa Paw Spa - Mister partied hardy! - Pet Training Near Me

Nicol and Antonio were awesome! My pup doesn't like her nails trimmed but this dynamic duo brought their van to the house so Indie didn't have to be around other dogs and they got her nails done lickety split! My dog was a bit nervous but Antonio held her right while Nicol got the job done with a dremel and before she knew it, my dog was done and all was ok! They were both super nice and their grooming van was very clean! I will for sure be using them as our new groomer!! read more

I would highly recommend them. They went above and beyond what we had expected. They were very professional hooked us up with a bigger birdcage and toys. Next I will have my cats nails trimmed read more

I love small businesses and I want to give a huge shout out to some new friends I just met. Turd Ferguson (my nickname for Zachie) had a haircut today. I have to say, this little dude is insanely anxious... wigs out about everything. So I tried a new groomer on a recommendation from one of our neighbors across the street. The Paw Spa, its a husband and wife team, they came to our house, hung out with him for a bit, set up shop, washed & cut him, then did his nails, and cleaned up before leaving. Zach was calm and relaxed like I've never seen him with other groomers maybe it's being at home, or the fact dogs know good people... until the nails, but let's be honest, it was still better then I was expecting. It's a little on the expensive side, but man. It was worth it. Great work, super convenient, and nice people. Check them out. read more

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Today was our first time calling Paw Spa. They came over right away, did a great job, and worked in a timely manner with skill and knowledge! They were so loving to my dog, too!!!! We'll call again in a month! read more

Nicle is an excellent awesome groomer. Nicole and Antonio did a wonderful job with my "Sebastian's" first grooming experience. Their gentleness and patience what impressed me the most. We look forward for more future grooming appointments. Thank you Nicole and Antonio. Keep up the great job! read more

Napa Paw Spa - Sebastian on the to Paw Spa for his next grooming! - Pet Training Near Me

Loved the poodle cut Nicole did on Charlie, my miniature poodle. Highly recommend them

Just had my older dog's nails trimmed. It was a great experience and very quick which was good because my dog is a nervous old guy! The price was the same as when I take him to the vet but the service was much better. I would highly recommend Napa Paw Spa. They come to you and are amazing read more

Excellent service . I was very pleased with my fur babies spa day . & they smelled amazing when they were done . read more

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After having had Nicol groom buddy 3-4 times I have to come back here and give a proper rating. The first thing that made me leave her was one day that we had scheduled she had shown up to surprise me at my door. It was my bad for having forgotten that it was our scheduled day for grooming but up until this point I had confirmed in email that all was good for his appointment, actually let me retract that statement- it was the second time, it was just this time I wasn't capable of being as flexible. Normally if I had forgotten about an appointment I would bend over backwards to apologize to the groomer and bring Buddy over immediately but there tends to be a phone call from the groomer first- which Nicol can't do for her missed appointments seeing as she is mobile. When I first booked with her she would text me and asked me about his cut and for some pictures for a point of reference. I really appreciated that extra piece of attention. Before the first couple of appointments she would text and confirm the address or another she had to adjust the time to a little later. When she and her partner stood there awkwardly I felt mortified that I had managed to forget and tried to wrap my head around where things went wrong? I hadn't been in my email much because I was flying the day before ‍ Seeing as this was the second time on my bad I had asked her if there was any way she could text me before the appointment if I hadn't responded to the email. She proceeded to say that it was too difficult to remember who to contact immediately after having told me she gets prepared for her clients days in advance. Mind you I do massage and deal with a lot of the same thing and have to call to confirm their appointments because I am going to their home and I don't want this very awkward thing to happen to me. It is part of running a mobile business, you can even pay for some scheduling software to text them as well if calling is really just too time consuming. I have some sprinkles, chocolate and a cherry to top this with why I won't continue using her but some positive notes: her first booking she was very attentive, the second time around I had a gnarly allergic reaction to him post grooming and was curious if she had used something different on him- she made sure to bathe him a second time, thinking that maybe it was the left over hair from cutting him (buddy rocks hair vs. fur). Napa is limited in groomers and she is very easy to book, she gives a great cut. Now for the toppings on this unfortunate sundae. Something that may potentially benefit some is she goes into your house and not in a van. My dog fortunately fits inside my kitchen sink to be bathed and I have an extendable faucet so it worked but I wasn't prepared for this and had to quickly move things from the counter- what if Buddy wasn't 23 lbs? How else would she have washed him? I suppose our bath? Only a slight negative there imo for some dogs that are fearful of the groomer this might be a great option.The thing that bothered me with using my space they also used my towels? There is a reason groomers get paid a certain rate to cover labor and overhead- towels and laundry being one of them. I guess in this circumstance I was paying her to dirty my towels ? Now for the last and hardest thing about this exchange. I take buddy in to bathe him weekly at a self wash station. He hasn't been a fan of me drying his paws off very much but he tolerated it well up until this point. His level of anxiety shot up through the roof and was super sensitive about them almost as if he had an injury. I stopped and looked him over but he was ok so I did my best and took him home. This was shortly before one of the last times they groomed him and it was raining outside so I had them set up inside. I haven't had the opportunity to watch all of the groomers that worked with Buddy but when I saw how he panicked with them it made sense. They were rough with him to get his paws right. If Buddy had been so finicky before this I'd understand but I can't help but wonder. He has his dewclaws still and they are a horrible liability but I wasn't made aware of injury? Perhaps it is just the way they grabbed his paws? I used to be able to ask for his paw and he'd hesitantly give them to me to dry, I can't do this with him 3-4 months later and I am still trying to desensitize him and get him more comfortable again. I fortunately found a groomer who is kind and understanding while she works with us to get him less paw sensitive again and says his reaction is like that of a dog who had been injured before. I wouldn't not recommend Nicol but I wouldn't rate her professionalism well or her grooming table manners towards the dog. read more

Nicol was amazing. My 9 month old goldendoodle, Kevin, needed his first haircut. His hair was so long & had become matted and full of stickers from our field. She was able to schedule me for the same day & came to pick him up, following very safe social distancing protocols. He came back happy & beautiful. I really can't say enough good things about Napa Paw Spa. Nicol was so sweet & gentle towards Kevin, I'm not worried about him being scared of the groomers. Thank you, Nicol read more

Napa Paw Spa - Pet Training Near Me

AMAZING !!! highly recommended. I have had bad experiences in the past with groomers, however I felt very good in the hands of Nichol and Antonio! MY very large pit lab had an amazing experience when she was groomed today! She did need mommy and daddy there for her toenail dribble, but did amazing for bath time! Pippy usually never comes home with a dry coat as groomers in the past give up working with her when it comes to drying, but Antonio did perfectly fine with her and she came home smelling amazing. Additionally my dog has very sensitive skin and the shampoos they used was amazing and did not cause any irritation! I would recommend Napa Paw Spa to anyone ! read more

Can't say enough good stuff about Antonio and Nicole. Not only are they reliable, truly caring about my critters (2 cattledogs and a macaw), but they just added a fully equipped mobile grooming salon (van), so likely I'll be adding shampoos for the dogs. My dogs hate going to the groomers, so having the groomer come to us really reduces the stress and reduces the sulking time! Grooming a macaw is not an easy task - Antonio makes it easy by taking the time to connect with my bird and earn his trust. I've read the negative reviews, honor their experience and opinions, but my experience Napa Paw Spa has been 5-star every time. read more

Nicole is a hard working woman. I love having the service out of my own home. I highly recommend her services!!

Nicol did such a great job with my Chewie! She was able to get all his matting out so I can leave him long and fluffy for the winter She also cleaned up around his eyes and got rid of all the tear stains... She even dropped him off at work for me when she finished him up! I'll definitely keep taking my Chewie back to Nicol! read more

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If you're looking for a groomer with an attitude, look no further. Nichol's pricing information is confusing. She asks for a non-refundable deposit upfront which btw, isn't stated on her information and yet you can't get the appt before paying the deposit. I still don't know what her deposit is! She offers several packages with each having two prices. Could one of the prices be the non-refundable deposit? Also, she states there MAY be a travel fee and gives you a two hour window for in home appointment. She sent me a text offering appt a week away. I accepted assuming she received my filled out online forms but she didn't respond to a text about the price of the deposit. No one showed up the day of the appt. and multiple, accusatory emails from her followed. My reviews are usually so positive but this woman wasted my time. I don't know about you but if a groomer has an attitude, I don't want them near my best friend. Update after reading response below: I stand by my review. As for not being accepted because of "workability", I found my new Groomer, Coung's Mobile Pet, the same day and have already written a review on Yelp, as well as other groomers I've enjoyed in various towns I've lived. No one ever called my energy "negative" and is easily proven by the majority of reviews being positive. It takes a lot for me to write a negative review. read more

Upon finding out about their mobile service and reading reviews, I was fortunate enough to get an appointment for grooming. My dog had never been professionally groomed, just what bathing and nail care we do at home. We had an appointment but they were running late, but texted to let us know. When they arrived, they took their time to answer my questions. They groomed my baby, he looked beautiful and looked like he was very happy. She even gave me suggestions on changing food according to what she noticed while working with him. I absolutely will be using their services as needed. Very personable, professional and helpful. My dog has anxiety and he loved them too. read more

Nicole really took care of my pups. I took them only once before to Petco and they did not take enough off. I didn't realize how cute their faces were underneath all that hair. When I picked them up they were transformed. Thanks again Nicole! read more

Napa Paw Spa - Before and after pics of Hansel and Gretel. Thanks Nicole for working your magic and transforming my pups! Till next time... - Pet Training Near Me

Nicol just groomed my Margaux who is a standard poodle. Her location is convenient. Nicol was very welcoming, and caring with my girl. She is very knowledgeable about grooming poodles, and did an excellent job! Will definitely use her again. read more

Napa Paw Spa - Pet Training Near Me

This was our first experience with a mobile groomer and we were very impressed! Nicole took the time to walk with me and our cockapoo, Ringo to ensure that he was comfortable with her. Both Nicole and Antonio really listened to our description of what we had in mind, and Ringo looked perfect.....exactly what we described! At the last minute they also trimmed the nails for our other dog, which we really appreciated. Overall, both dogs were so comfortable with the process and it was amazing to have everything done right on our driveway! Moving forward, we will 100% be using Napa Paw Spa for our dog grooming! read more

It was a marvelous experience for both me and my two dogs. They didn't fuss and acted as if they knew the groomer forever! And the results? ABSOLUTELY WONDERFUL! My Papillon mix looked like a completely different dog, and my little poodle looked adorable. The groomers are so personable and you could tell they love what they do. I'm spreading the word about these fine folks. read more

I finally got in touch with Nicol and made the appointment to have my furbaby groomed. Wow! What a difference! She bathed her and she smells yummy! My Eevee looks sooooo pretty! Thank you! Thank you! See you soon! read more

Napa Paw Spa - Pet Training Near Me