There customer service sucks And the woman wasn't very…read morehelpful She told the other employee there someone at the counter u can take her if you want poor customer service I will not recommend anyone to go there

lovely experience on this fine saturday. we came in to pry off a pressurized oil cap and ray was so…read moremuch help & so charismatic! give him a raise. thank you : )

This is one of the best run businesses in the area. for 20+ years I got my auto parts at one of…read moreO'Reilly Auto Parts major competitors. My wife and I moved to North Haven from Wethersfield four years ago. I went into my local "previous" auto parts store. It didn't have what I need. I then went into this O'Reilly Auto Parts. It completely won me over. I never wetn back. Phenomenal people - beautifully laid out - totally professional. My most recent experience - last week - was I walked into the store - as I so often do - in need of some advice / expertise. There was a friendly young man, Zach. I asked him a somewhat technical question about a piece of equipment I wanted to buy. There were several types at a range of prices. Zach led me - with perfect clarity to the right piece at the right price. Then explained to me exactly how to use it. I walked out - as I always do from this great store - with a COMPLETE solution. Zach is a young superstar on the rise. Great attitude. Knowledgeable. Provides above and beyond service. his extra effort didn't result in any immediate dollars going into the store's daily revenue. But it solidified in my heart and mind why O'Reilly's is my ONLY go to store in their specialty. I recommend to O'Reilly's Auto Trader Corporate. Sneak in a video camera and train it on Zach on any day he works there. You could use that as an absolute role model for training others. All the Trainer would have to do is to edit the highlights of his day, play the tape - and turn to the class and say - "And THAT is how its done!!!". Thanks Zach!

Shout out to Zach who helped a lady in distress when her drivers side wiper "broke" off!! He…read moredetermined it really wasn't broken and reattached the wiper for me as I failed miserably trying to fix it myself. What a sweetheart! Thank you so much!!!

I recently leased a Ford Bronco from Dowling Ford in Cheshire, and the entire experience was easy…read morefrom start to finish. The team was no-nonsense, transparent, and responsive throughout the process. Fran, Justin, and Amanda made everything as smooth and painless as possible. They were quick to respond to emails and worked with me to find the exact vehicle I wanted at the price I was looking to pay. I actually live closer to other Ford dealerships, but Dowling was well worth the extra drive. Thanks to everyone at Dowling Ford Cheshire for a great experience!

I just took advantage of the valet service they offer, and I couldn't be happier. They picked up…read moremy car just before 9, and had it back to me before noon. I had the Works, which is synthetic oil change, tire rotation and check of brakes, and all fluid levels. Let's hope they never eliminate the valet service. I used to have to Uber back and forth for service at the Ford Dealer in TX, Mark W, Meriden, CT

Great service, love my mini van, price value was awesome, they went above and beyond and service…read morerequested was everything we wanted. They are amazing. Truly satisfied and excited, it drives so smooth and looks beautiful. Thank you!

Purchased a vehicle As Is. I was pretty iffy about it. I should have listened to my gut. Two…read moremonths later I find out I have to replace the transmission. Brought the vehicle to a trusted shop and he told me they should have known the transmission was on its way out. Be cautious! I certainly wouldn't recommend.

I had my car serviced at Mike's two times, and both times I was very pleased. I went for a routine…read moreoil and they went beyond and made other recommendations for preventative maintenance. I will be going back and highly recommend them.

Best genuine auto place in Connecticut that I've found. The whole team is professional, courteous,…read moreand gracious. I have an older vehicle that has needed a lot of work, and I have almost no car knowledge. John has taken the time to walk me through the problem in each instance, actually taking me into the garage and showing me what was going on. They've also been fantastic at working within my budget, and discussing different options very directly and frankly with me, which is very rare. Don't go anywhere else!

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

I brought my car in on 8/18 to check the brakes and the rattling exhaust. They fixed the brakes and…read moretold me to come back sometime for the welder to fix 2 small spots that need to be welded on the heat shield. Lillian the manager said to just show up and it would be taken care of. About a week later, I decided to call ahead of time rather than just show up, and Lillian told me to wait until the following week because the welder was on vacation. I waited until today 9/23 to call back to make an appointment and the manager on told me to just come down, that it would take 45 minutes. I sent my 17 year old son and he called me when they were done saying it was going to be $418! For 45 minutes of work! That Lillian had led me to believe was free, after my car spent the entire day there back in August! I am furious. Edit: Spoke with the Vice President on 9/24 and he took care of it. I will be a returning customer. Thank you!

Absolute scam. Bought a Groupon for an oil change. The Groupon says 'all oil changes include 5…read morequarts of full synthetic oil'. When I went to get my oil changed I was told I chose the wrong package, should've bought the $62 one; should be no big deal (even tho the description says full synthetic is included) why not just apply what I've already paid and I can pay the difference? Except now it's being applied to a full price change, so the difference is $85. So instead of a $30 oil change or a $62 oil change, it's $120. Can't even get the Groupon refunded, absolute garbage. I'll eat the $30 before I give this scam company another cent.

Came here for my emissions test. Nice waiting area. The person I presume…read moreIs the owner was friendly and efficient. I'll definitely come back again.

Outstanding, Honest Service!…read more I can't say enough good things about A-1 Complete Auto Care in Guilford! I recently brought my car to Town Fair Tire in Wallingford for a slow leak in my front passenger side tire. They told me there had been a plug that came out and the tire couldn't be repaired. Not only had I never had a plug in that tire, but they also insisted I needed a brand new tire--and even suggested replacing all four, despite my car only having 26,000 miles. Wanting a second opinion, I brought my car to A-1 Complete Auto Care. They quickly identified the real issue: a nail in the tire. They confirmed there had been no previous plug and were able to patch the leak with no problem. Their honesty, professionalism, and straightforward service completely blew me away. Instead of trying to upsell me on tires I didn't need, they provided a simple, effective, and affordable fix. I couldn't be more grateful--and A-1 has absolutely earned my trust and future business! Highly recommend to anyone looking for reliable, no-nonsense auto care.