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NAPA Auto Parts

2.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

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City2Performance

City2Performance

(1 review)

It was just a lucky break that I found out about this FORD Auto Repair facility that opened…read morerecently, our neighbor Colin being the shop manager. They have allot of seasoned mechanics that deal with all makes and models of vehicles. All their staff are friendly and experienced professionals. Hats off to their General Manager - Billy, and Service Advisor/Parts Person/Receptionist - Tara who took the time to chat with me while I waited in their very large Covid Compliant waiting room ( I was the only customer waiting). They offered to shuttle me home and back, but decided to wait as I did not want to put them out. I had gone to a muffler shop to get an oil change and they said we needed a brake service and a new rack and pinion. We refused the new rack and pinion and new brakes but went for the brake service (flush and clean calipers) as this was the third time they mentioned it (had done 3 oil changes there before). When we came to get our car, the bill came to $400. They forgot to do the oil change. I decided not to go back, especially when I heard that others who had gone there had been fed the same hype about needing a brake service which they fortunately refused and found out later their brakes were fine. So when I heard from my son that Ford had opened a new repair facility and that our neighbor was the shop manager, and that the location was only 5 minutes away, we decided to try them out and take our 2.0 Accord ILX there to get that oil change and find out exactly what the muffler shop charged us for. Results: The good news first. Colin found out that because our battery was low (over 3 years old) it was giving false readings indicating a problem with our rack & pinion. The muffler shop mechanic said the front tires had allot of play in them, however that was not the case at all. Once the battery was replaced and a road test done, and retested, the Rack and Pinion passed with flying colors. The muffler shop quoted $4500 just for a new rack and pinion, but Colin and another repair shop we have gone to quoted $2500 installed. CITY2PERFORMANCE did the oil change, and 60 point inspection and except for a new battery, everything was fine including our brakes and rack & pinion.^_^ The bad news. The muffler shop ripped us off, and did a flush that was not needed and the brakes were not serviced and Colin took photographic evidence to show me. The nuts on the brakes needed to service them had not been removed at all ... it was so evident. So the only thing they did was do a brake fluid flush which was not required and actually replaced the air filter as I had asked. Still the question is why they didn't do the oil change when the service oil light was on, yet they replaced the air filter? Need Auto Service and Repair work done? My advice... before you go anywhere else, try out CITY2PERFORMANCE and tell them Ron sent you. ^_^

Can-West Transmission Parts

Can-West Transmission Parts

(5 reviews)

Awful experience. Out $4000.00 for a Transmission that…read morelasted 21000kms. My mechanic replaced my transmission in my truck with Can-West in Oct 2020. My truck is hardly used and I don't pull a trailer or abuse this truck. On a family vacation in July 2023 my truck broke down. Over $1000.00 to get it towed back to Edmonton just to have my mechanic tell me the transmission was shot. 21000kms!!!!!!!!! And the transmission was shot????????? I realize the warranty is for 2 years or 40000kms but 21000kms is ridiculous. The mechanics I talked to agreed that a transmission should not only last 21000kms even after the 2 year warranty expires. Needless to say , i was not impressed. I called Can west to see what they could do to help me out. Well, they didn't seem to interested because ''' it's past the two year warranty''. They said they would pay for labour but I still had to pay for parts. $2600.00 later....Can West also stated that the problem was the parts in the transmission[which they replaced in 2020]. I called another transmission company and they quoted me $2600.00-$2800.00. So I'm not really sure what I saved???? Tow truck ,mechanic, new transmission, waste of time. VERY DISAPPOINTED. Bottom line : I'm out $4000.00 for a Transmission that lasted 21000kms. I would recommend you go elsewhere.

All I can say these guy know what they are doin an customer service is awesome, had took it to two…read moredifferent places before I went here an spent over $400, before I brought it to these guys. Walked in the door told them what it was doin they told me right away what was wrong with it... an I can't be any happier that I got a full rebuild an upgraded parts!!! AWESOME...

NAPA Auto Parts - autopartssupplies - Updated May 2026

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