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    Napa Auto Parts

    5.0 (2 reviews)

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    5 years ago

    Really nice and knowledgeable folks behind the counter. Ordered light bulbs for my boat. They called me the next day- would use again.

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    6 years ago

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    Kitsap Tractor & Equipment - Gas cap even rusting Sany excavators do not buy these machines are shit

    Kitsap Tractor & Equipment

    (28 reviews)

    I have worked with Megan and the team and they have gone above and beyond to help. I would buy from…read morethem again.

    do not buy anything from these assholes. bill more his son…read morebilly and son t.c. bought a 100k + sany excavator in 2022. billy lies to us when he sold us machine. said they were a forestry company and could facilitate all our business needs. and that they had a fleet of mobile mechanics that was the first lie. he sold us a machine. we spent another 14k or more setting up maxhine to operate a fecon mulching head. we ordered a forestry cage for machine and had them plumb it up to run machine. bill sent me down to his shop to have jim his mechanic at the time show me how they had set the machine up so i get there at 8:00 in the morning jim comes out of the shop i asked him if he has a minute he takes one look at me and tells me i don't have time for you today mother fucker??? i give bill a call and ask him what's going on why is guys talking to me like that all he tells me is he can't fire him because he can't find anybody to replace him no apology no nothing. so they continue to set up the machine which they've done wrong there's rubber hoses running down the side of the boom which they guaranteed me at the time they'd have hard lines for it you don't put rubber hoses on an excavator boom. they put the wrong forestry cage on it took him a year and a half to get the right one and then switch it out they didn't know how to install the lexan glass i had to actually design and show his guys how to install it. this is a company that says they're a leader in the forestry industry what a joke. so now i have issues with the machine the sprockets have terrible wear on the side of them (sany saying that it's from driving on side hills) the worst spots are continuous on the side of the sprocket and not something that is happening occasionally, the gas tank foller neck has rusted out. the hydraulics are super jumpy and the machine tracks severly off to the right after 3 years of arguing with these guys they're just telling me it's all normal that it's not manufacturers defect. so then i tell bill look i want to trade it in and get a new machine a bigger one just the other day and he tells me that he can't take my machine in on trade in because it has too many issues that sany refuses to fix and he can't sell it to somebody else. nut doesn't mind sticking me woth it. bill moore the owner and i have made videos inspecting other machines with him telling me that all the issues on my machine aren't normal where that he believes sany should fix them. nit refuses to fix them and deal with sany. so the guy that sold me the machine won't take it in on trade now and it still has a warranty on it only has 1900 hours on it because sany's refusing to fix any of the problems that he agrees are not normal where that they're manufactured defects so at this point we're fileing a lawsuit against kitsap tractor to for e them to di the right thing. again don't buy anything from this guy unless you want to get ripped off their mechanics aren't even certified diesel mechanics let alone certified sany mechanics mechanics. oh yeah they sent kut brand new machine woth a used ram dor the thumb and it bent the forwt day. teied to tell me it was new. my wofe actually noticed it had been painted over the serial number. then billy his son admitted that they put a used ram on it because the thimb i ordered wasnt in yet. it took 3 years ro het the right thumb??? so unless tou like getting screwed over and pissed off dont buy a sany. i wouldn't buy anything from these guys dont support a company that sqrews its customers over like that.

    Napa Auto Parts - autopartssupplies - Updated May 2026

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