They were nice attentive people who explained options to me. The power had gone off in town so they needed to take the order with pen and paper Which they were ready to do. read more

Had an oil change and my tires rotated but they forgot to put the center cap on for my tire. When I called to see if they had it there they're like no, it's not here not. Oh can we buy you a new one or anything? Wouldn't recommend having them ever rotate your tires without checking before you leave read more

Absolutely Great team and professionals. I felt as if I was apart of their team in the process and they even gave a great price with discounts. read more

I went in to ask if they could help me figure out a sound in my car, and they figured it out very quickly and didn't charge me anything for it. I'm very grateful for them and how generous they are. read more

Craig and Josh were very professional and helpful. The service was fast and well done. Appreciate their professionalism.

They changed my oil pan with in an hour and a half. They gave me a 15% discount. I'm satisfied with their work.

Super fast and friendly! Most importantly, honest. I'll take all my cars here for servicing.

All staff are great at this location. fast friendly service. Don't change anything ya all are doing great!! Thank you

Hung out while they changed Cricket's (yes my old car has a name) spark plugs, taking almost half the time that others said it would take, and everyone who works here seems to love working here -- the work is hard but the environment is good, and listening to the assistant general manager Dan talk to his crew I heard all the good leadership stuff I'm always learning about. read more

Jiffy Lube - Cricket getting some love... - Auto Repair Near Me - Port Orchard, Washington

This shop installed a wheel bearing (had to replace the old one due to their negligence) in my 08 Mazdaspeed3. A couple days later I notice my ABS/Traction control lights locked in. This was later discovered to be due to the bearing being installed backwards, but TO COVER THEIR OWN A**ES they put on the paperwork that the ABS light was already there. TL;DR will install/break components on your car and not have the integrity to say they screwed up and fix the problem. Avoid this location. read more

Jiffy Lube - Double Verify everything here is correct IF you get service here. - Auto Repair Near Me - Port Orchard, Washington

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Worked With Christian. He was helpful and efficient. Overall a good service for the price. They checked tire pressure, fluids, and battery levels. read more

I have for 5 years now, gone to this jiffy lube in Port Orchard. These guys treat single women fair and still give honest prices. They are kind to my kids and have excellent fast service. Thank you jiffy lube, Port Orchard!!!! Kati C read more

Stopped in first thing in the morning because I had added too much oil. ALL the guys jumped in and not only drained some oil but checked and filled all my fluids as well as the air in my tires. Great group of men. I appreciate you read more

I took my 97 F 150 4.6l V8 in for an oil change & I trusted them to do it correctly. About a week later I finally had time to check it out, they put an oil filter for a Cadillac on it "Service Champ part # OF222" since they put the wrong filter on the truck and I had to replace it I re-did the oil change as well. The oil that drained out of my truck was very Brown & had metal particulate in it. Needless to say I will not be a return customer! read more

I had the oil changed in my truck on 10/12/23. I asked them to set the air pressure in my tires to #50 and tighten a loose battery cable. When I checked later the tire pressure had not been set. The battery cable was still loose. And there were greasy finger prints on my hood. That is poor customer service by any standard and I will not be going back. read more

I came by to change the oil of my car, little did I know I had a slow oil leak. Thanks to Whetany and the team for letting me know about it, i am now keeping an eye on it. My experience was fast and went very good! Thank you again! I will be back for another oil change/check on my car. read more

Jiffy Lube - Auto Repair Near Me - Port Orchard, Washington

In for an oil change, out in 5 minutes, great price and service by Jakob, Isaiah, and Brayden. I'll be back!

I have been here twice. Both times the service was swift and easy. They even checked my lights and let me know I had a license plate light out on the rear. Friendly service as well. read more

I haven't used a jiffy lube in years, my local mechanic does my personal vehicles, but I seriously needed an oil change in my company car so I swung in here. I was soooo pleased with the service!! They were quick, super polite and the whole place was super clean. Not at all like my jiffy lube experiences of the past. They replaced the wiper blades, topped everything off and I was out the door in under 20 minutes. I don't know if jiffy lube has made a massive turn around in the past 8+ years but if this is any indication they sure have! I couldn't be more pleased with the whole experience. read more

I came to this store to get my rear brakes replaced. (pads and rotors) when I went to pick it up, I quickly noticed that my brake pedal went to the floor before even slowing down. I circled the parking lot and pumped my break pedal several times to make sure things didn't just need to break in, it didn't get any better. I almost hit a parked car in the parking lot because I couldn't stop. I took it back and the store manager defended his employees and said that they didn't need to evac the system because they didn't "crack" the system. So after paying $500 I was quoted an additional $120 to complete a break fluid exchange. He acted like it was fine and safe to drive and it was completely optional to bleed the system. I told him I couldn't drive that way, I didn't bring my vehicle down to have work done and leave with it in worse shape than when I got here. read more

Fantastic service. Yes, I know I can get a cheaper oil change. But... My vehicle needs to be reliable. And this takes careful maintenence. And one not expect this from a fast serve auto shop. However, the level of car care was impressive. I believe it's due to the following : Excellent customer service. Outstanding team members working in partnership together. Mindful approach as if they are working on their own vehicle. Friendly As a result, I will continue to take our vehicles to jiffy port orchard. The level of care was impressive. read more

Went there today and they did a great job. This location has serviced my wife's van and in fact fixed our other van when another Jiffy Lube broke our dipstick and then tried to blame it on us. I like the convenience of their hours and they do a decent job. read more

I am so pleased with the service I received here. Tony and Alex went above and beyond. I am so grateful for the information they shared about keeping my car in good condition. Also I liked how the sitting area is nice and clean. I have been to a different jiffy lube and the waiting area was very dirty and that is why I didn't go back to that location. I will be definitely coming back to this location for any services I need in the future. You have a great team at this location. Just want to say thank you again for your kindness and all the information you gave me. Tammy read more

Do not have your oil changed at Jiffy Lube unless you want a $85.00 oil change cost you $1070.61. I tried to send a letter to the CEO but that got returned. Even Team Car Care, where the District Manager Chris Caywood refer you when you ask to talk to his boss. The letter that I wrote to the CEO is below because it appears as a business that do not want to hear how their service is nor do that want to pay for the repairs to the damage they caused. DO NOT GET YOUR CAR SERVED AT JIFFY LUBE. Mr. Jeffrey Balagna 07Apr2019 Chief Executive Officer Heartland Automotive Services, Inc. 105 Decker Court Suite 900 Irvine, TX 75062 972-812-7900 Heartland.jiffylube.com Mr. Balagna, I am sending this letter to you in hopes that you can address the issues that arose when I took my 2014 BMW to the Jiffy Lube located at 2253 Bethel Rd SE, Port Orchard, Wa 98366 (360) 876-1545. An $85 oil change cost me $1,070.61 once Jiffy Lube was done. On 25Mar2019 I took my 2014 BMW to Jiffy Lube to have the oil changed. I asked the technician (DJ) if they were able to change the oil on a BMW and he said that they could and that it would take about 30 minutes. As the time went on I kept on checking on my car by looking through the window and could see that it was in the middle bay with the hood up but it did not appear that anyone was working on it. After an hour and half past I walked into the garage area to get the attention of DJ. DJ told me that the technician (Elli, I believe) had drained the differential fluid. When I talked to Elli he said that he was unsure on how to change the oil on the BMW and just assumed that the plug between the front wheels was the oil plug. The differential fluid plug on the BMW does not look anything like and oil plug. The differential fluid plug requires a male star shaped tool to get the plug out. At the time both DJ and Elli were very apologetic and said that they would fix the issue at no cost to me. However, due to the fact that the differential fluid was proprietary fluid to BMW they needed to get the fluid from BMW. DJ called and talked to George the store manage and George, I assume, called Chris Caywood. I was told that they would get me a rental because my car had to stay in the bay until the differential fluid could be put back into the car. I was under the impression that it was only going to take a day or two to get my car fixed. Therefore, I told them that I did not need the rental and I called my son to come and pick me up. Before I left Jiffy Lube I told DJ not to move the car and not to do anything with the car. At this point I did not have any confidence that they knew how to work on a BMW. Therefore, I told them not to do anything on my BMW. They were to have a flatbed take it to BMW for repairs. I called George on Tuesday the 26th and he told me that they had changed the oil in the BMW and that that the flatbed was not there. I followed up with a call to George at 4 pm and he said that the flatbed had just picked up the BMW an hour earlier. When BMW got the car on Tuesday there was not anything they could do at the time and that it needed to wait until the next day. I called BMW and talked to Jeffrey Stanford the service advisor. He told me that Jiffy Lube has put the wrong oil filter on the car which resulted in a leak that sprayed all over the engine. According to Jeff, if BMW had made the same errors that resulted in the damage that happened to my car they would be required to make the repairs. I asked Jeff to send me the quote and to get the repairs completed. Chris was willing to fix my car until he got the estimated cost of repairs. According to Jeff, Chris called the BMW dealership just before they closed and instructed them to stop the repairs. I tried to call Chris but he did not answer his phone and did not return a call to me. I asked my wife (Devry) to call Chris because I was at work. According to Devry, when she talked to Chris he was not that professional and basically said that he was not going to pay for anything and that we could take him to court. I tied to call him several times but he did not answer his phone and did not return any of my calls. On April 1st BMW called and said my car was ready for pickup. When I arrived and talked to Jeff he said that Chris did not return any of their calls and that he did not pay for anything. I tried to call Chris but he did not answer and Jeff tried to call Chris from his phone still no answer. I called George and he seemed shocked that Chris did not pay for the damage that they caused. George said that he would call Chris and call me back. When George called me back he said that Chris did not answer for him either. Jeff said that BMW needed payment before I could have my car. I was dropped off and needed my car so I was forced to pay the whole invoice so that I could get my car. My wife was able to get a hold of Chris again and he said he was only pay for the differential fluid and the labor. Part 1 of 2 read more

Extremely happy with the oil change service done by Mr Darby Thompson's. They even honored 10% off my punch card from a previous Jiffy Lube! Excellent, pleasant, straightforward, professional communication! read more

Great place to get your oil changed! I took my Audi Q5 in today for a routine oil change. When I got back in, an error message flashed indicating no oil and the oil gauge read empty. Audi's don't have dip sticks so the service technician very graciously let me drive back into the service bay and double checked to make sure everything was sealed tight. Turns out the sensor just needed some time to warm up and the level started reading correctly once I got home and restarted the car. I really appreciate the extra check and the fast, friendly service I get here!!! read more

My car was overheating on my long drive to the peninsula and the folks here REALLY took excellent care of me today. I came in and just had the basic oil change and top off fluids and they got me fixed up quickly... but then i explained my problem to them and they had me lift my hood again and went above and beyond to double check everything for me. Thank you guys so much! I appreciate the help! read more

I recently came here with my Camry for an oil change. I usually go to my local Toyota dealership for an oil change but they were booked for the next week or two and I was overdue for an oil change. I travel 140+ miles everyday and I needed one badly. So I crossed my fingers and I did what I promised Id never do again: go to Jiffy Lube. I used to own an American Car a Mercury Topaz and I had problems with it - surprise surprise! The engine kind of staggered through acceleration. To make a long story short, I have done hundreds of dollars worth in maintenance/repairs/fixes through this company and car still didnt work right. Their response: Yeah, not sure whats wrong...probably now you'll have to see a mechanic. No one there knew what was wrong so I went somewhere else and finally got it fixed. I just wished they werent so money hungry and just recommended seeing a mechanic in the first place. Now back to present: they had some new guy work on my car and the other Jiffy Lube employees gave him a hard time since the oil change was taking too long. I kind of felt uneasy having a trainee work on my car. Now the part I hate: they ask me to change my air filter for both my engine and cabin. To make it look dirtier, they had a dried up leaf sitting loosely on top of the filter they brought to me. I gave him the "wow, that leaf was intentionally placed there" look and said no thank you. I never liked their additional service recommendations shoved down my throat. Everytime, they create some sort of urgency for it. I just need an oil change. I know when needed services/replacements are due - its in the car maintenance manual. read more

I took my truck in for an oil change today, expecting that that the services listed as included would also be done. I specifically mentioned that one tire was low and that all tires needed to be checked. "Jiffy" certainly didn't live up to its title - l waited an hour and ten minutes. There were other cars there, but there were four people on duty. When l was told that the truck was ready - and ALL boxes on the "work sheet"were checked - l noticed that the low tire was no different than when l brought it in. I brought this to the attention of a young woman employee who promptly took care of seeing to the tires. However, l think there is cause for concern - what other "checked off services" were ignored as well? I won't be taking any vehicles to this JiffyLube location again. read more

Very disappointed with this jiffy lube. We brought our Ford F-150 for a simple oil change, and was informed we should use synthetic at a $ 120.00. We requested standard oil. (5W20)And was informed synthetic was better, and they would not use the standard oil. Sad that the dealer oil changes are cheaper. Lost a customer. read more

Slow service. Had to help them with the air filter. Tool 45 minutes for a standard oil change. The two ladies working there had to keep referring to the Manuel on what to do. Very discouraging for Jiffy Lube. read more

Jiffy Lube - Slow service. 4 people too. - Auto Repair Near Me - Port Orchard, Washington

Two Stars because after calling today the manager met me 1/2 way and gave me a 50% refund. It would have been 1 star. Just took my car in last week for an oil change. A week later it breaks down on a Saturday (Valentines Day) so I have to take it to the nearest shop open and pay top prices for a new water pump. Thank you Canal Automotive but you are pretty pricey. Things started clunking around literally the day after going in to Jiffy Lube, so if the part was going to go bad that week and they did not, in fact, cause it to go bad- they at least should have noticed the coolant leak. Just don't trust the fact that my car is running great, then I take it into a Jiffy Lube, and then the NEXT DAY things are rattling under the hood. I appreciate management's willingness to meet me halfway but getting $25 back after having to spend almost $500 doesn't do much to soothe the savage breast. I'm 32 and I'm starting to learn more about cars. I found a shop in Bremerton that has all 4 and 5 star reviews and was mentioned by someone local. I'm excited to take the car to him and see what he thinks of my invoice and my new estimate for engine mounts and transfer case leaks. Another $500. Pretty sure I can get it done cheaper. No more Jiffy Lube. I just want an honest reliable auto mechanic. Please! read more

Always great service, friendly people. Never pushy to do any work done. They even tells me it can wait till next time. Also convenient location, I can just shop at freddys while I wait. read more

Great Place. Most importantly HONEST shop. Jorge is knowledgeable! I took the car to 2 other mechanics before these guys and this specific shop is by far the best. Also saved me tons of money on unnecessary things other shops suggested. I will be coming back here! read more

the worst jiffy lube! i waited 1.5 hours and 4 cars got done after i got there! i will never be coming back! don't spend your money here!

I had a bolt in my tire and I took it to another place to have them fix it but I didn't have time to wait for them to put my tire on. I commute from Spanaway to Port Orchard, I saw Jiffy Lube was on my way I dropped in and I told them my situation, they jumped right up and said they could put my tire back on. I pulled in, less then 5 minutes my tire was back on!!! No charge at all! That made my day and my heart smile. There's good people in this world and they so happen they work at Jiffy Lube! I get my car maintenance done at Jiffy Lube in Parkland, WA they also do a fantastic job! Good to know the service is consistent! Keep up the good work! Life long customer here! read more

Came in for Oil change and a look at radiator fluid. I must say that Alejandra, Margaret and Darby went to the next level of superior service. They not only gave very insightful thoughts and help but were also some of the most pleasant people to communicate with. I highly recommend coming in to this Jiffy Lube and highly recommend either of any these three young ladies. I made it to the airport on time as well to pick up my girlfriend. Excellent service read more

I had taken my truck to have my oil changed and greased.Did not get it greased called and complaned told to bring it back they would do it Wright I did.got home and checked it they only did half l don't think I will be back ... Thanks Jiffy lub read more

So I take my son's cars here on regular schedule for basic LOF's, and I actually really appreciate this place. It's a "Jiffy Lube", but I'm totally satisfied with their work. The guys are always smiling-happy, and I appreciate that they have good customer service (they remember your name, very professional with the "yes sir, no sir's"), it does matter and it seems they really do care. Last month I was getting ready to take in one of the Jeeps for what I was convinced, based on the size of the oil leak-was going to be a several hundred dollar service at the dealer. I just happened to be at the Jiffy Lube, and was not aware they do service beyond the basics-and they let me know they are certified and do mechanical "shop" repairs. Turns out, their labor is about 1/2 (!!!) what you'd pay a Shop-so I took a chance with the old Jeep. They not only found my leak, but to my relief-it was only a fitting gasket (although special order), and after cost/labor, I walked out for under $70 bucks! They were honest, didn't gouge me, and kept me informed with phone calls until repaired. Their lead Shop man is Derrick, and he's a really nice guy-someone that you can trust, and is looking out for you. I used to do all my own repairs, but it's tough to fit all the time in nowadays-nor do I want to just go for a cheap place and shoddy work. I'll gladly give them my business, it's worth having a reliable connection and a place I can trust my family's cars when service is needed. read more

Great location! Every time I come here the employees are extremely friendly and helpful. I've personally experienced the employees going out of their way to help out the customer. I will continue to bring my vehicles to this location. Thank you! read more