I currently belong to the fitnesss19 thousand oaks gym and am very happy. The 2 Kameron's at the…read morefront desk are friendly, always helpful and always greet me nicely when I come in. They answer any questions I may have, change tv channels if need be and are very accommodating. I've also been with my trainer, Evan, for almost 2 years and he is also kind, accommodating, reliable and present for me during my sessions. I am very happy with my decision to be a part of Fitness 19 TO.

Adam it would be helpful to post your information. Cameron manager of gym is absolutely not…read moreresponsible for any refund processing entirely his response to my promptly complain of being over charged was he is reaching out to you. I was charged over $1000 after I clearly cancelled as stipulated on small letters in " contract" . So when there's is a case like this I feel like you should directly interact with customers . He is defenseless and also unable to help so please reach out to me and all these people I've seen in past reviews . It is not ok to make money off literally robbing people. We all have so many subscriptions at times it takes a minute to realize they are still being charged . But y'all should optimally not profit off this and off no services in exchange . Please reach out to me my case is still not solved and I'm tired of going back and forth with third party reps and Cameron . I'm sure his hands are full at gym this shouldn't also be his responsibility.

It can get a bit packed but it's gotten a lot better over the past few months. I love it. The…read morerecovery room is great, BBL room is great, the new machines and weights are amazing. My only grievance would be that the steam room is constantly broken. At this point, just get rid of it and turn it into a cold room for recovery. It would solve some other issues with the steam room too I think.

Ever since EōS took over the gym from Gold's, it has been a steady downhill decline. The gym is…read morevery poor condition, machines stay broken for months if they ever get fixed, half the handles on the machines are ripped, the floor is disgusting with paper towels on the floor after people wipe down the equipment. And if you plan on cancelling your membership, good luck! Called the gym multiple times and apparently no one there can help with memberships to cancel they tell you go online. They can sure sign you up quickly. Well online is no help either. Emailed corporate over a week ago and still no response. This has to be the worst gym company around. Anyone looking to join a new gym, I would 110% recommend looking elsewhere. There are plenty of other gyms in the area with more attentive staff, better equipment, cleaner conditions and just an over all better vibe elsewhere. I would not recommend EōS to anyone!! Look at the other reviews... apparently EōS has a huge problem if this many people leave 1 star negative reviews, these are not isolated incidents. The Simi location of EōS is failing miserably!

Recently joined this gym and very happy with the amenities and experience I have had so far. My…read morefavorites are morning cycling and Run & Strength Training classes. I was originally signed up with Reza's help and he's been very helpful and friendly. I would definitely recommend this gym for anyone looking for an upscale gym in Westlake area.

Been a member for about 2 years. The gym has nice equipment, tons of classes all good. However, the…read moregym has becoming increasingly crowded and members use the walking areas to spread out equipment so it becomes very difficult to move about the gym easily. The two small mat areas for stretching are crowded and often times unavailable. I often see coaches chit chatting on the mats and taking up space that could be used for workouts. The movable equipment like the boxes often are filled with personal item like phone and headsets so it's not easy to just grab what you need easily. Several times over the past few months the gym has had no hot water and/or no steam. I utilize the gym before work so this is a major issue. In fact as a write this just received a notification of no hot water. ‍ The sign up part was awesome, with Equinox providing guests passes, gift receipts for the store etc....ending the membership, however, has been painful. I started the process a week ago and my email wasn't on file despite providing all of my info thru the signup process. When I attempted to end my membership thru the email provided it had expired only two days later. Calling back, had to provide my email again. Went thru the cancellation process only to encounter an "error" at the end. Attempted several additional times with same result. Called the club and was informed a "report" had to be made and sent to the general manager for approval. What? My husband is now encountering the same shenanigans. No email on file, no address blah blah. The Equinox front desk manager was rude and condescending saying "I'm sorry mame" over and over. Extremely disingenuous attitude and tone as if just to get me off the phone and not genuinely sorry. Overall an awful experience. Beware, this is a hotel California membership.

I have so many amazing things to say about Celé, but the biggest one is thank you! Thank you for…read morecreating a beautiful space for women that is so intentional in every way. From the moment I step inside and am greeted by the front desk staff, I feel immediately welcomed and like I belong. The instructors learned my name so quickly and I feel so seen and loved every time I go to a class (which is always a killer workout by the way). I've already made many friends in this community since everyone is so kind and genuine. Joining Celé has been such a gift and I have so much gratitude for this sacred space for women. Today marked my 25th class, and I'm so excited to keep it going! Thank you, Celé!

I'm reviewing for spa services, so can't speak to the gym portion. Overall a pleasant experience…read more Very private entrance. Once you ring the bell and the door is unlocked, you walk up the staircase and around the corner to the front desk. Appreciated that when I said my appointment time the front desk staff immediately knew my name. Shout out to Atalie for being so warm and welcoming. The massage by Jackie is truly relaxing - highly recommend. The one turnoff of my two spa visits is the upselling - following my facial the esthetician suggested a serum to consider and had it waiting at front, which the front desk then also tried to sell. Following my massage, the masseuse tried to sell a package of services and once again, the front desk also attempted to upsell the package. It's a lot right after a relaxing service - my advice is to hold the hard sell for a follow up text or email.

Great Planet Fitness location! The gym is always clean, well organized, and has a great atmosphere…read more The staff is friendly and welcoming every time I come in. I especially want to recognize Adrian, the manager. He does a great job running the gym and is always professional, helpful, and attentive to the members. You can tell he really cares about keeping the gym in great shape and making sure everyone has a positive experience. Definitely one of the better Planet Fitness locations I've been to. Highly recommend!

My husband has been a Black Card member for a couple of years now, and he finds the 24/7 hours to…read morebe the most valuable feature. I'm glad to be his plus one so I can make sure he gets out and makes his membership worth it. I would have appreciated having access to amenities like the massage and tanning, though. He never used any of them. The facility is spacious, with a few defined workout areas. There are plenty of machines, dumbbells, and other equipment to suit different workout needs. Small-group classes and personal training are also available during the day based on the Black Card membership description. The schedule is available on the app. The Thousand Oaks location is pretty light in the evening, which is when we usually go. The app also shows the gym's current traffic, which is convenient. Staff is usually polite and pleasant, although we have minimal interaction since check-in is through the app. The restroom could use more cleaning. I'm not sure if there is a dedicated janitor or if it's handled by employees, but either way, a more consistent cleaning schedule would help. One tip for people who like to clean their equipment before using it: you might want to bring your own cleaning wipes. They provide spray bottles and cleaning paper, which is a little messy for me. With the cost of the membership, though, this is really not a complaint. Overall, we enjoy the convenience of the flexible hours and the variety of fitness options at this location.

Sylvia is a fantastic instructor. She makes the classes fun and informative. She works us hard.read more

Just joined and honestly and overall positive experience. I mainly just weightlift so I cant really…read morerate the amenities, but most equipment is working and they have a better selection than Fitness 19 that I came from. However, the last few days there has been a man in a grey sweatshirt (possibly homeless) working out who smells horrible, I mean like legit piss and bad body odor. Its so bad to the point where people are avoiding using machines around him. I understand that he may pay but you need to take pride in your business. You CAN and SHOULD kick someone out and trespass an individual that is disrespecting your business and causing people to be uncomfortable....

Let me start off by saying I've been coming to this gym for a few years. The gym is always clean…read moreand most machines are usually in good repair. My issue has ALWAYS been the front desk staff. Apathy was kind of the standard of operation at the front desk. I often felt like I was keeping them from an important task by merely checking in. This all changed with Jordan and Edwin. These two are ALWAYS happy! Their smiles make you feel welcome and appreciated. Jordan is the first person ever in years to remember that I request a small towel upon arriving and had it ready for me when I walk in. THIS is customer service. This is not just professionalism, but going above and beyond to make the members feel special and like they signed up with the right gym. To be fair, some of the other recent staff have been pretty good, but Jordan and Edwin are top notch. I'll of course give some credit to whomever hired these two, but they both deserve a raise and a pat on the back. They've changed to whole vibe at this gym. Kudos to both of you and to LA Fitness for hiring you!

It's a nice club, the staff is friendly and it's clean…read more Sadly they don't provide a working WiFi and there is zero cellular reception. It sucks when you can't listen to music while you workout or receive a phone call. They will tell you it's working fine but it never does and it's frustrating. It's 2026 GET INTERNET!!!!

Bunda offers classes that push you to be the best version of yourself. I highly recommend it if…read moreyou're looking for a well rounded workout and if you're looking for a community. The instructors/employees are so kind and supportive. You can feel that they genuinely care about their clients. It's also a very clean studio. Looking forward to my next class.

I tried this place out via ClassPass, and it was both challenging and fun. The instructor offered…read moretips and made sure that we all kept good form. It was a mix of stair master and lifting weights, which left me sore for days.

I absolutely LOVE this gym!!. It has always been very…read moreclean!. It's never too packed or uncomfortable to work out in. The equipment is new. Staff is very friendly. This specific location has private showers with a mirror, table and stool, hair blow dryer and a built in the wall "TV!".. yes, a TV!!. Very nice/clean restrooms. I have been to a handful of other Anytime fitnesses. I am always a little disappointed that the other locations are not as nice/clean, and up to date as the Moorpark location is. I must say, this location is 100% top-notch... I feel spoiled.

At first I gave this place a bad rating because I didn't look at the contract that I need to commit…read morepaying $60 monthly ($30 biweekly) for at least one year (my fault). Despite the fact that the gym itself is expensive, the staff were fair to me and the equipment was exceptional. If you need a 24 hour gym in the Thousand Oaks/moorpark area you can trust this place and the people that manage it. Just make sure you know what you're getting into

I've been training with Kiara for almost a month now and from day 1 I knew she was going to change…read moremy outlook on "working out" for the better. I eagerly sought her out after getting referred by my chiropractor after dealing with my second herniated disc. I was afraid and disappointed in myself after my injury postpartum, but I understood how important it was to rebuild my core so that I could hold my big baby! I knew it was going to take someone special to help me gently but continuously strengthen my core without further injuring or irritating my disc. Kiara has been THEE best person for that. I have worked with a few other personal trainers but none have come close to the holistic approach Kiara has to whole body wellness from feet up-. After each session at her beautiful and absolutely immaculate studio, I always feel good, energized, and accomplished- not drained, in pain, or vomiting like I've felt with other trainers. I have been able to bring my baby to each session, which all moms know is a god send!! Kiara has an amazing way of explaining posture and form that's easy to grasp, helps you maximize your work out, and really focus on the target area. All of the equipment she has in her studio are really fun to use and not intimidating like it can be at the gym. Her work outs are addicting because of how good you feel after and how refreshing her approach is. I have already recommended her to so many of my friends- especially the moms. I am truly grateful for being able to work with her. It makes sense why she has clients who have been with her for years, in person & virtually as well.

I'm a mom of two and used to work out on my own, but I always ended up with neck pain afterward. I…read morefigured something was off with my form, so I decided to work with Kiara. Right away, she helped me make adjustments, and adding cupping to our sessions made a huge difference, my tension stopped coming back. I did triathlons before kids but never focused on strength training, and I also never did pelvic floor PT postpartum. Kiara helped me rebuild my core and pelvic strength in ways I didn't even realize I needed. Every workout challenges me in the best way, and for the first time, I feel strong and confident in my body. I never thought I needed a trainer, but this has been such a worthwhile investment in myself. Highly recommend!