We've been coming to this branch for years. I have an OCD and I'm a germophobe. I have asked 3 staff (One of which looks like the manager) if I can have an unopened ketchup bottle because of my condition. They told me that I have to use what is out. I asked if I can just get any small packets of ketchup instead of the bottle but they told me they don't have it. I can tell they have been lying because this restaurant is normally busy and it's impossible that they don't have 1 unopened ketchup bottle or even the small packets for take away. And most of the bottles that were out were nearly empty.
Because of that, I bought 1 from an Iceland nearby. This is not a problem with other Nandos branches in the UK. We've been to Stratford, Galleons Reach, O2, Southend, Poole, Kent, Cardiff, etc because they were very considerate and accomodating. Only this Woolwich Arsenal branch have a very unfriendly staff. The chicken were dry and chips are very small portions for a platter 4 sides 2x chips and 2x rice. You've lost 1 loyal customer. read more