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Nancy's Critter Care

5.0 (4 reviews)
Closed • 6:00 am - 9:00 pm
Updated 1 month ago

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Dog walking

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Sitter4Paws - Sitter4Paws.com

Sitter4Paws

(146 reviews)

Wow we we're anxious about this. Kind of like "give your keys to the favorite car for the first…read moretime, the only car, to the cat and genuinely wish her a good time." I imagined her making brownies, popcorn, having a BBQ and not turning off the grill afterwards. Carried away-then I remembered this is Molly, our favorite cat, and prepared to have someone else in our messy house. The manager "Mollie" was very organized. We, were very detailed. I organized food in one cabinet, with post-its for info, post-it where her room litterbox was after already giving info to the manager I think it helped make things simpler. We started getting daily reports, with "basics" box checked. They were thorough, precise, and complete. My Dad worked for Polaroid for 20 years, and these pet sitters were awesome at taking pictures. Every day we'd open up the emails and this noise would come out of our mouths: not ooh! Yecch! But...: Awwww, look at how cute she looks. Her wariness and caution as a cat showed, but her shyness rounded the corner a bit. Sitter4paws let us take a long vacation worry free at what we thought were reasonable prices, for a truly truly worry free vacation. Great communicators, responsible, and reliable, and awesome photographers. Thank you!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

The Dog Ranger - Caramelo walking and smiling even though he is blind.

The Dog Ranger

(23 reviews)

We have been with Reid for 3 years - I trust him with my dog Lemon whole heartedly. More…read moreimportantly, Lemon LOVES staying at Reids! When she realizes that we are driving towards Reids she gets super excited! She runs up to him and jumps with joy! When we first moved to LA, I was struggled to find a place where I felt Lemon was safe and cared for. I luckily found Reid and have been extremely happy! I actually can relax on my vacation know that Lemon is having the best time ever and if anything happened to her she would be taken care of. There is an interview process for the dogs, which I love, because I know that Reid knows what to look for, so I know that Lemon is not only safe with the other dogs but is also having fun. In addition, she learned a few good habits! If I could give more stars I would. Highly highly recommend!! We have done boarding and have done the hikes!

Our kennel closed and we needed a new place for our dog Panda. Someone suggested Reid. What a huge…read moredifference! Panda was so happy there. Reid's experience as a trainer and his love for dogs was apparent and Panda fell in love with him right away. There is plenty of clean play area and the big room where they sleep is immaculate and beautiful with different resources to meet each dog's need.. Reid evaluates all new dogs to make sure that all dogs blend well together which was important to us because Panda had not been with other dogs before. It was all a big multi-day play date for her and a worry free trip for us. He posted pictures so that we could see Panda having a good time. Reid really focuses in on each dog to make sure that their needs are met. We learned a lot about Panda from him too. It was a great experience for Panda and for us!

Nancy's Critter Care - pet_sitting - Updated October 2026

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