I have had scultured nails for over 40 years, I moved to Waynesville8 years ago. .tried 3 or 4 different shops....let me tell you the cleanliness, skill, efficiency and thorough care taken at Nail Tek beats all the others by miles. Jen, Ronnie, Peter...and the rest of the staff are great. Some people live to complain, others are simply never satisfied. Happy New Year Nail Tek.​ read more

Kym and friends are very attentive. Very patient and hard working. I always go to have my toenails and eyebrows done

I will never frequent this salon again. The owners are rude and the technicians do not listen when I explain what I want.

This is my first time trying a nail salon since I've moved to North Carolina I've been here since March of this year and I'm always scared to try new nail salons because I always end up getting cut which indeed happened today the ladies name was Cindy and when she did cut me she didn't say anything and just let me bleed on her and then try to wipe it with her gloves and then proceeded with blood on her tools to continue the appointment. After applying the acrylic powder and letting it dry and buffing out and filing the nails normally you would wash your hands in this case that did not happen I had acrylic leftovers all over my fingers and knuckles she didn't say anything about it she didn't even say sorry for cutting me she was very aggressive and it was actually pretty painful she did a good paint job and the design is all right it's not horrible for a freehand design I paid $65. I don't think I will be going back at all. read more

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I used to go to the salon a few years ago. There was a girl that worked there and she was wonderful. She is no longer there. I decided to try once more and it was the worst experience of my life. I came away with my fingers cut all to pieces from the nail file. There was glitter randomly in my flat nail polish. That was a single color. The Nail Tech laughed and told me it was an extra for me. I don't know what she was doing, but I had asked for SNS powder. After about six coats of different powders and liquids, my nails were flat looking and you could see the marks from the buffer. She told me I was through and I told her no this is not how SNS powder looks. She then put some kind of topcoat on it, which makes my nails dry with a shine on them. SNS powder should never have to have a topcoat and then sit and dry them. Within three days, whatever that clearcoat was was peeling off. Also, on my pedicure, there was no topcoat so it lasted no time at all. The place is nasty and the text are untrained and the owners are just horribly rude. I really hope this place doesn't last very much longer. read more

Worst pedicure, ever!20 to 25 minutes start to finish (after a 45 minute wait in the chair without water) Scalding water, therefore no soak before starting, cuticles not trimmed, nails barley trimmed, stabbed under nail resulting in a bloody mess!!! The polish job, hideous !!! Will have to go elsewhere to have a pedicure when I can stand for someone to touch my toes!! read more

Have been going here on and off since I live nearby. Most of the time it is from pretty good to just ok. However several months ago, a fellow that has been on staff there for a long time was doing my pedicure and suddenly picked up his clippers and CUT INTO THE CALLOUS ON THE OUTSIDE OF MY BIG TOE. ,!! It started bleeding profusely, he sticks it in the dirty water and proceeds to mop it up with anything he can get his hands on. At home I used antibiotic cream and alcohol wipes for 2 weeks before it calmed down. It has never gone back to what it should feel like. I think he was on drugs and I should have reported it. When he wanted to treat the callous he should have filed it down with his little machine. I've been back once and made sure he as well as other employees within earshot knew what he did to me. Punishment enough? read more

I used to go here because I found a lady that I did like she was great but I didn't like that it was so noisy and busy, I want to relax when I have my nails done, so I figured I would try it today, I was out and needed my nails done, well I'm sorry to say I found it rather gross, it just didn't seem clean to me, there were flies flying around and most of the time some of the people working there were talking non stop.. I never had the lady I had today but she cut my cuticle , she was pretty rough, I did have to say something to her, to please be careful, I have been going to nail salons for a while and the good ones never hurt, once she slowed down she was ok, I tipped her and left, to me it has really gone down, the only complaint I had before was the noise and that's going to happen in a nail salon but never had an issue with being clean, I will never go back! read more

This place sucks, wouldn't even give it one star if that was a thing I could do. Had my gf and her mom go out for a girls day and they came back super pissed. The girl who was working on my gf apparently was rude af, cut her multiple times, and blatantly refused to give her the nail set she wanted. Her mom on the other hand I feel had it even more rough, poor thing was getting her toes done and the dude doing that cut her so bad it bled for a while, THEN HE TRIED TO GLUE THE CUT SHUT. BRUH? But the thing is he ended up just reopening the cut later so she came back with a bloody foot. All together (they got their hands and feet done) they both received multiple cuts on hands and feet, the workers acted like they had never worked with the public before, rude af, and didn't do what they were paid to do. I don't know much about that industry but I would say this business needs to reevaluate the way they run a nail salon and more importantly retrain it's nail techs because they don't know what they are doing. Don't waste your money on this place. read more

The man who did the pedicure really hurt my feet. I changed to another nail place which I will write about elsewhere. HOWEVER, i do get a good manicure from Robbie there and will return. read more

Great nail salon. Walked in, and was taken care of immediately. It is super clean. Cherry did a great job on my nails.

Waited 15 minutes, which is fine since I didn't have appointment. I was next in line and she called me up and told me to head back to pedicure chair(I was having both mani and pedi). I waited another 20 minutes back there with no water in the bowl to soak and was ignored. She then took the person after me and started giving doing her nails. Not only was this rude but it gave me time to look around. This place is so DIRTY, apparently they forget to clean as well. I walked out and nobody said a word. I've been in the spa business for almost 20 years and I'm surprised state board hasn't closed them down. I will never return. read more

Love this place. They saw me immediately & Cindy is wonderful. Everyone is very friendly and funny! Great atmosphere. Definitely will be back! read more

Visited this nail salon for the first time today on a recommendation of a friend who went with me. There was a little bit of a wait but that's because they were super busy which is a good sign. I had a pedicure and a full set put on. Very pleased with both, great quality and great work. Everyone here was so nice and friendly and they make you feel welcome. My friends nails were done by Peter who talked with us and made us laugh the entire time. The salon is smaller but still has a lot of pedicure stations and nail stations but the area for waiting was not very big for the amount of people waiting but it's clear they did the best they could with the space they had. I will be a return customer here and I am very pleased with my nails and toes. Overall I am most pleased with how nice everyone was to us. read more

This is my go-to nail salon. Won't go anywhere else. Yes you have to put your name in and they do not take reservations. They are always busy! There's a reason. Peter and Vinnie are my favorites. read more

Third time here. 1st time had an appointment at 9:30. No one arrived to open the door until 9:45. Then I had to wait for a nail tech to arrive. 2nd time, also had a 9:30 appointment.Nail tech I requested was not there. She came in late and I was told to wait until she finished breakfast. I liked the job Jen did on my nails so I made a third appointment. Arrived at 9:30, no one there. They opened the door late and Jen was not there. I hung around for 15 minutes. She came in and went to the back and I walked out the door. Will never go back. Gave it three chances read more

The lady was so rude and was sending people out the door because the wait was 1.5 but there was only 3 costumers and 5 people "working"? Tweetys is my go to but I was in a situation and just needed them done. Here I am 3 days later with one popped off without a trace it was even glued to my finger. I will NEVER go back. read more

I have been here quite a few times over the last few years with varying experiences. Almost all of the men who work here are very nice, outgoing and very funny. Some of the women are as well, but I have found that several of them are very quiet and actually a little sour. It makes me feel awkward trying to engage in conversation with someone but they don't want to talk and barely smile. This last time I went, the woman I had was very abrupt, rough with her technique and did an average job. I also question the cleanliness because they do not use plastic bags to line the tubs and sterilize (?) their own tools. ( They DO wipe the tubs down with alcohol after each customer) I've been places where the tools are in a plastic bag that is freshly opened with each customer. If the whole team would be as friendly as some of the people there, it would be a different story. I too have endured really long wait times but I don't really blame them for that. I will look for another place. read more

This place was closed for 2 days for July 4th holiday. So it makes sense they were busy. But they wouldn't let you make an appt, you had to come in and put your name down. They told us at least an hour wait. So we went to a store and to lunch and they still said it was a wait. We got back 2 hours after putting our name down. They said it would be about 15 min and told us to pick our color and sit in a pedicure chairs. 45 min later they had just started the first of us 3, with 5 other people sitting in the pedicure chairs that haven't been touched yet. They had told us 5 min. If we have to wait another hour, tell us that. Don't say 5 min when it's an hour. Will not return. read more

I have always had a great experience here. Yes, they are busy, but worth it. Find a technician you like and give them your business! It is so worth it to create a good relationship with your nail person. Peter is my guy! read more

After waiting for 30 minutes a walk in couple were served before us. Very rude. Also salon did not appear very clean.

The worst nail salon I have ever been too. Actually walked out in the middle of having powder polish removed because of my experience there. I have been to nail salons across the United States and have never walked out of one before. Horrible experience! read more

If I could give a -1 star rating I would. I will never go back to Nailtek. Went this morning for mani pedi. Walked in and it was busy but no one appeared to be waiting. I signed in and took a seat. No one greeted me. No one told me to pick out my color as normally instructed. After waiting for one hour and watching no one leave I asked how much longer it would be. I was told it would be at least one more hour. Of course I left. I was never greeted or told how long the wait or if there were extenuating circumstances like a wedding party. Rude inconsiderate and very poor business aptitude. Don't waste your time. read more

Gave me a manicure and gel polish very quickly and professionally. Probably the cleanest and most careful manicurist I've had! I didn't catch his name but he was a nice young man with facial hair from Charlotte, who said he is actually best at acrylic nails. My nails look beautiful and there was no wait. Will come again! read more