Joseph & Ginny (the owners), Anna, & their staff are absolute delights! Not only are they…read moremeticulous and thorough but they are extremely efficient, making each cistomer feel important while also performing their duties with swift efficiency. Joseph is a true Artist. If you ask, he will use his talent to hand paint an original one of a kind piece on your nails. The salon is super clean, roomy, & up to date. I found them when I came to town to care for my Dad who had fallen. When he fell in April, I was still using a walker for short distances & a wheel chair for longer ones after a 4 year disabling illness. While Dad was in the rehab facility, I needed a pedicure. I did not know many women in town to ask for a reference, so I went off of reviews & photos, & ended up at Vivid Nails. They were so patient with me on my walker when I was so very slow, kind, & gentle. They have 2 chairs specifically for the disabled, with large spaces between for medical needs (walkers, wheel chairs, special medical supplies, et.) I met Ginny (sp?) for the 1st time & truly enjoyed the conversation as she told me about he life, her experiences, her heritage, & (true) accupunture performed in her family & by old friends. When my 77 yr old Dad was brought home from rehab, he needed his toenails cut since it was so much more difficult for him after the fall. Vivid Nails was the most obvious solution! Like most manly men, he had never had a pedicure before. They welcomed him with open arms, assisted him with getting in and out of the chair, and chatted, making friends, and swapped turns showing each other the photos on their phones. He left feeling very comfortable & has not only said, "We need a pedicure appt.", but also recommended them to his older manly friends. Make an appointment, they get very, very busy. Their customers are there for a reason. You may have to wait, as they are meticulous and detailed with every client & take the time they need to make them happy - and, for me, that's a sure sign that both you and I will be treated the same way. I will never go anywhere different in Franklin.

This is the BEST find ever! I was visiting from out of town. They were able to get me in quickly,…read moreset me up in the massage chair while I waited for my turn. The service was AMAZING! Karen was very thorough and gentle We had a great conversation. The mood in this place was the most relaxing that I have ever experienced in a nail salon. I highly recommend this shop. I will definitely be back

UNDER NEW MANAGEMENT! Mary took over Natural Nails at the…read moreWestgate Plaza in Franklin NC in February 2023 and she and her family are the absolute best!!! I have been a customer of Mary's for several years now, when she owned Win Nails at Holly Springs Plaza and also for the short time she was working for another establishment. They do a fantastic job and the service is always exceptional. They are ALWAYS very friendly, patient, professional, and accommodating. Thank you my friends at Natural Nails (Win Nails). And thank you to Miss Ana for being such a wonderful hand model today! I had to get a picture of her 4th of July nails when Mary was through with her manicure because they looked absolutely awesome!

Female nail tech completely uninterested in doing the job. Openly nasty and disdainful. She…read moredid pedi he did hands Both nipped me with clippers He went too far with file The polish chosen for my hands was so thick it couldn't be used The place was completely empty on a Monday, as a business owner myself I would have been thrilled with a new customer on a slow day. The only good review speaks of free wine, I'm there for my nails-no amount of free wine could make up for bad service. Stay away. Horrible experience

My hair has always been a slay. I've been going there my entire life 10 out of 10 would recommendread more

Jessica has been doing my hair for 3 years. She is an awesome stylist and when I decide to change…read moremy style she always understands.

I've been a customer for over ten years! Mary and her staff are always friendly and courteous. The…read moreatmosphere is calming and relaxing. They do such beautiful nails and I'm always pleased with the result. I consider Mary a friend! Highly recommend this business!!

My sister and I went here for a pedicure and powder dip nails. Neither of us had ever had the…read morepowder nails done. Mary was very patient and explained all about them to us. She was very personable and professional. Salon was clean and had a large selection of powder colors. So many I struggled to pick one !!

Kelsa was amazing. She took time figuring out what kind of style I wanted and then worked hard to…read moreachieve it. I will be a repeat client!

I am so happy to have finally found a place where i enjoy going to have my nails done. They do…read moregreat work, are current on all of the latest trends, they have a beautiful selection of colors including gloss and matt. I get the Gel X nails. I have been a few times and have recommended friends that now also come to LA Nail Care. The nail techs make it a pleasant and enjoyable time. The space is very clean and well lit. I highly recommend.

We showed up a little late to our scheduled appointment, but Tim agreed they could see the three of…read moreus. Lily did a fantastic job on my acrylic ombre nails! The acrylic was not laid on thick and my nails were not uneven. Bri took her time and was meticulous about doing my daughter's nails - which she loves! Very clean and relaxing space. 10/10 recommend.

Nice, pretty, large salon. Came in for a pedicure. It took two hours. Nail polishes were old and/or…read moredry. It took 4 times to try to complete a French pedicure. White tips were uneven. Toe nail was unevenly cut plus too short that it hurts and skin is red and sensitive. Because the Nail polish was old it never dry and got ruined. Pictures included People were cordial and talkative.

Alicia did my hair. I asked & was assured I would get "Golden Blonde" color. Came in with brown and…read moreleft with brown. She left foils down all over my face, (Knowing I was sensitive) she then disappeared, I asked someone else to help me pin it back out of my eyes. She returned & took the foils out early so it came out still brown. She then left the toner in for 20 min, (I think to overcompensate for not leaving the foils in long enough & maybe thought she could get some action from the toner, it didn't work). She got it all over my ears & didn't check on me once. I think the products they used must have been old or something because my scalp & ears will never be the same. The cut I asked for was an "A-line bob". She did not even have me tip my head forward for the bob cut which I thought unusual. The cut was uneven & I had a 2" long clump of hair that hung down below the cut around the back of the ear area. Just sloppy cut. I asked if she could suggest a gentle shampoo & products & without asking me, she gathered up 5 items, all of the largest bottles they had & of which had Alcohol & wheat in them, (she knew I was allergic to both prior) put them behind the counter and rang them. Total disregard! She kept out of my bag at checkout a $46.00 big bottle of conditioner behind the counter, charged me for it & did not admit or call to say anything until I called the next day, then took 3 wks to send me a check for it. Was she planning to keep it for herself? Who knows! She curled my hair at the end to cover up her mistakes, took a ton of photos & rushed me out the door. When I called later, Susan, the other owner refused to give me my money back, said the check for the left out of the bag conditioner was in the mail & blamed me, the customer, said someone else was listening & heard me telling Alicia how I wanted my hair to be cut & colored, isn't the customer supposed to do this? what ever, my goodness! The work was very sloppy, they must have used bad & old products on me & they took advantage of my pocket book. I spent $228.00 for color, cut & style & $199.50 on product and all was waisted & even damaged my skin, ears & neck with the toner. Bad salon, stay away, far away.

The gals in the salon are friendly, very talented and caring. Love to add a manicure or pedicure or…read morefacial now and then and leave feeling really pampered. I picked up some great jewelry & scarves perfect for a special event I was going to at very reasonable prices. I love Roxy's! Abigail