Been to this shop on and off, def not a regular. Came here to get a fill because the first shop I went to had a long wait. Kathy did my nails. Not only did she do an amazing job, she reshaped my huge square nails that the previous shop had botched. There was a bit of a wait and upon walking in I was NOT acknowledged. I stayed because I really "wanted" to get my nails fixed. Long story short Kathy was a diamond in the rough! read more

Terrible place. Rude employees who try to get you to spend more after telling them repeatedly "no I only want one service." Then proceeded to insult me when I didn't want to pay the extra for extras. No thanks read more

I have been coming to this nail shop for 10+ years. I usually only get eyebrows and facial wax. Yesterday I decided to get the works for my birthday, they did not disappoint. I am the type to ask millions of questions and be super picky, she answered every question, although I could tell she was annoyed. She did my nails great and exactly how I wanted them. Every time I have gone to any other nail shop they mess up my eyebrows and do a cheap job on the nails. Kim and Tammy are amazing!! read more

I have been coming to T&T for a long time and Tammy is a great worker here but their other workers have gone from great to horrible. You would think if the person you prefer isn't here anyone can do a good job even if it's not perfect but that is not the case. Besides the bad customer service they are raising the prices! Will probably never come back here. It's a shame. read more

Went to TNT Nails for the LAST time today, after 7 years of being a faithful customer! N E V E R A G A I N! While they generally do good work (Kathy, Kim, Sean, Lee---though Sean and Lee work there only upon occasion) and the prices are affordable, a few of the techs are not that skilled, and does shoddy work, which sometimes has to be immediately redone by another. The straw that broke the camels back today, happened for a 4th time in as many years, and it has to do with customers waiting in their cars, NOT bothering to form proper lines AT THE DOOR, which is a standard, widely acceptable, courteous and expected business practice. Instead, they jump out of their vehicles as the door of the shop is being opened, they run up, and then proclaim to be 1st, 2nd, 3rd, etc... The owner, Kathy, doesn't make it any better, by refusing to state that lines form at doors, and not in parking lots! They have no business policies set, and are content to allow customers argue or hash it out. Why not set up ground rules, if this has been a continual cause of concern? I have even told the owner (Kathy) that "ghetto" people being confused by this could easily be avoided, by simply posting signs which state that they (TNT Nails) don't have assigned spaces in the parking lot! This establishment is in the heart of the ghetto, so expect nothing less from typical, loud mouthed, boisterous clientele, that acts like they don't know right from wrong, or how to use common sense to avoid conflict. Another chronic issue with TNT Nails, is that the card swiping equipment is ALWAYS broken, forcing customers to pay by cash, and if you don't have cash, you can walk to the Foodarama grocery store to buy something that YOU DON'T NEED, just so you can get cash back! TNT Nails can continue to get or rely on their business, fortunately, I can afford to go elsewhere, and today, I did! read more

These ladies are very very rude and have little to no good customer service skills I went a few times at the referral of a friend but the last time I went the lady Kim got upset because I asked her to get dead skin off of my feet that she did not get because she was rushing and I paid 55$ for a pedicure and a refill with shellac which isn't that bad but I had to return back there 3 times that week because my nails kept breaking and they charged me 5$ each time i went back for a broken nail within the same week I got them done so I waited about a month to give them another try why they refused to service me because I told Kim the last time she did my pedicure what I needed touched up once she assumed she was done I politely told them no problem there are plenty of nail shops who would be more than glad to take my money honey they get 1star from me only because that's the only way to continue and post your review is by hitting a star ha I wouldn't refer my enemy's dog to go there and I mean that I wouldn't be surprised if that business is closed down within the year I've seen them be rude to many others as well while I was there and I got to experience for myself today smh take my advice and safe yourself a trip from that place. read more

My regular nail salon that I frequent was closed on the day I stopped here to get my nails done. Must I say they deserve a 0 star. As in the beginning all looked fresh and ok. I had a new full set shellac and pedi. The nail tech as a bit sloppy. But it was done . By the 3rd day the acrylic was coming undone getting caught in my hair when is run my fingers through so I'm peeling off access bulky acrylic . Then I noticed green under my nail as they were slightly coming undone. I had to remove all my nails as as I worried that fungus was setting in due to my nail not being applied correctly. Obviously as they were clearly unsticking. I paid regular price it was not cheap and I tipped very well as others that were leaving left $0 tip. And I serious doubt the manager of this facility will offer to redo my nails at no charge,( which I would kindly decline) , I'm sorry just won't do, I threw my money away for poor quality work, but due to the inexperienced bad quality of work the Nail tech the prices are about the same here as anywhere. Which is too much money for the pooor quality of work . If I am paying $65-$100 every two weeks Hell yes I want my nails looking fresh and decent for the two week time frame, I will never come to this TT Nails again, I'd rather pay more And know the job is getting done 100%. read more

I had stopped visiting this place years ago because of the bad customer service and quality of work. I decided to stop by because I needed a quick fix and did not feel like driving way to pearland to my usual spot.. long story short customer service is still horrible the lady that does the eyebrows is so rude it is ridiculous when you walk in they just asked how can I help you or what u need!! They do not greet customers by saying hello or anything just pick your color!! There was one new lady that did my pedicure she was good she took her time and did my feet well that's the only reason I gave them one star...the main people that's been there forever need to go to customer service training.. I got a full set of shellac nails and the next day my acrylic was chipped and my polish scratched . I went to show them the next day and the nail lady was like see no need for polish just file.. so I asked why are they chipping like this and she was like just wear and tear and I'm like I just got my nails done yesterday that's ridiculous so I let it go and I just said that I would never ever ever be returning to this place I don't care if I have to drive from here to another side of town! When you're finished and you pay they don't even say thank you and see you again just horrible horrible horrible customer service and they are always packed I don't understand people we need to start spending money in places where we are appreciated read more

A once great nail shop that continues to go down hill. getting a little worse with each visit. How does a simple manicure come out bad with uneven nails and sloppy polish? An untrained and/or unprofessional technician is the answer. As usual, those in charge do not care, they just want payment. We'll enjoy, it will be the last one received from me as it is officially time to go elsewhere!. read more

Horrible experience. I went to Nails T & T at 4413 W. Fuqua, Houston, TX to just to get the Shellac nail polish on Jan 31st. This polish is supposed to remain flawless for 14days but 8 of my nails had several cracks in the polish within 4hrs. I called the nail salon and was told to come in so she could "look at it". We agreed that I would come in on Feb 1st, the next day, so I did. Today I received the worst service. One of the ladies wipe a cotton swab over each nail with acetone and then painted over the nails leaving the same cracks visible and increasing the depth of the polish in patchy areas. To make matters worst when I informed her that I was not happy with the service rendered. They all began speaking in their native tongue. I couldn't believe that no one cared about doing an excellent job. My nails do not look like a professional or experienced nail technician polished them. Never ever going back to Nails T & T. read more

Worst Nail Salon ever!!!!! Worst customer service!! After sitting for at least 45 minutes to be seen for a pedicure, the technicians - especially the male - refused to sanitize the foot tub. As far as i know, it is required that the foot tub be sanitized after EVERY client. We remained focused and sitting facing that direction and in the entire 45 minutes DID NOT see one person santize a foot tub. Gross!!! We refused to have them do the pedicure until the tub was sanitized. They still refused and said wait for someone to do it and the technicians continued to talk amongst themselves - in their language - about the situation. By that time we were really angry and asked one last time if they would sanitize the tub - the male said, and i quote "Go down the street to another shop they do it" leading me to believe they NEVER sanitize the foot tubs. Please be very careful in dealing with this nail shop - they obviously do not care about the clients that spend money there. And they are putting your health in jeopardy! Needless to say, i will NEVER patronize that establishment again. They treat us like we will continue to go there and give them our money because we are ignorant and do not deserve any better than the treatment they give. Not with my hard earned money. read more