Was going for many years. last few times was mediocre but this last time filing and application on pedicure wasn't very good as well. Had a quick manicure without polish and buffing. looked like I never had anything done. And cost more than a reg manicure. will not be going back. read more

Had my nails done two days ago and didn't like the color. So I went in to have a polish change. For my hands and feet it was 90$. I was absolutely expecting to pay for this service but 90$ is absolutely ridiculous for a polish change. read more

Went in for Dazzle Dry since my usual place couldn't fit me in (Milagro). The manicure was good (by Stella) but it wore off in less than a week, with my usual peeling and chipping. That never happens with Dazzle Dry. I can only guess they are diluting it. Despite my request for only touching my cuticles if there were hangnails...well, see my shredded cuticles in the photo. Then, the young woman who did my pedicure scraped off so much callus that I was in pain for couple days and could only wear certain cushioned shoes. They did a good job with cleanliness, opening new tools before each of my treatments, which is why they got 2 stars. And they were quick and convenient with lots of parking. read more

Nails Plus - Peeled/chipped index finger and shredded cuticles - Nail Salons Near Me - Shrewsbury, New Jersey

The website is not accurate when it comes to pricing. A gel extension refill says $45. Which means you have no gel color it has to be clear and if u have a color it's $60. They don't know what matte color is. I paid $80 for a gel refill and i wanted a matte black. She gave me shiny black with a shiny French V shape? For $80??? They tried to make it better i had to come back in and it still wasn't right. My nails are all different sizes. Unbelievable. They think they're running this grade a business but sorry you're far from it. See my pics attached of the matte black nails with the shiny V i asked for Not to mention it took the girl almost two hours it was insane and i kept telling her no that's not what i want and she was like yea yes it is! ??????? Don't ever go here absolutely ridiculous. read more

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Will never come back, was charged $10 extra for bringing my own dazzle dry nail polish. I had base polish and top coat and was told I had to pay still. $30 for a manicure that took 10 minutes with own supplies is quite ridiculous. read more

Nails plus in Shrewsbury .. Worst manicure I have ever gotten. Nail technician Spanish girl. I did not know her name, didn't care at all, very sloppy and rude, such a horrible attitude and horrible work. HORRIBLE Manicure started peeling off in less than a half hour.. It is probably the worst nail salon that I have ever been to. I will NEVER return to this salon and will be sure to tell everyone I know about this experience to save them the time and money. Don't waste your time or money here. . read more

I have many things to say, I scheduled an appointment for three people today at 3:30 and did not walk out the door until five 5:45 . The prices of these nails were absurd. My acrylic full set was $105. while my friends of the same full set was 80. these prices are not shared beforehand, so customers are unaware of what they are paying. We showed up 15 minutes early to our appointment and one of the people did not start their nails until 430. This is unacceptable. This establishment should not exist. there is a reason they have two stars. One of my nails is very crooked and when I asked my technician to change it, she told me that would be changed by the end, it was not. Besides the high prices and extensive wait time, and 2 hours of nail shaping the staff was not helpful and unfriendly. It's safe to say I will never be coming back. read more

Just do yourself a favor and go somewhere else. I never take time to write reviews, but after yesterday here I am.. pretty much, the girl that did my pedi was great. The woman who was supposed to do my French mani couldn't get draw the French line design and ultimately let me know that she couldn't do it and no one else that worked there could either apparently (her words). I asked the front desk woman (who runs the place?) if someone else could help.. she and my og nail tech started arguing and then I got moved to someone else who didn't seem too happy about it either... this new lady asked the first lady if she even polished my nails because they looked messed up and she swiped acetone over them making the gel look dull/like it wasn't there. She also couldn't draw the French line and the natural tip of my nail was still showing..by this point I'm like ok I'll just pick a color.. front desk woman comes over and is frustrated that I'm not liking the attempts at this mani so I start to feel uncomfortable because I'm not trying to let these women feel bad for trying.. so I'm like I gotta go and I'm crying by this point. I go to the front and she tries to charge for me the mani that I never got. She didn't cut my cuticles, finish the coats, etc. Even the woman who originally tried was like don't charge her and when I said that the front desk woman was like "she's only saying that because you complain" ...well yeah because she couldn't do what I came here for. I'm like crying crying now just trying to get out of there (I paid for my pedi) and now she's literally laughing in my face and I said something about that and she's like "yep I am"... I didn't yell. I wasn't rude. I still tipped when I left... but good lord. This is not how you treat people. There are better places to go and this is not one of them. read more

This place is such a scam. Always adding money to your charge and I tried to use the $10 off coupon from my birthday they sent me and they say they changed ownership that same week and don't take it now. Lame read more

LOVE this place. It's always so clean and everybody is always so nice. I got a set of acrylics and they look perfect! Ask for stella or kelly. read more

This place was awful. Asked to pay in advance for my friends engagement nails, they said they didn't know how much it would cost until the end. $105 for a shitty set of acrylics that could've been done way better elsewhere. On top of that, they charged extra on my gel nails for a "hard gel" that I didn't even ask for and said my gel that I had on before was too difficult to take off, another $5 added. I then went to pay with a gift certificate and was told I could not use it there anymore due to ownership changing, and she told me to go to another location instead. Horrible service, would not recommend. read more

I have very short nails and therefore only need a very low maintence mani/pedi. You have to make an appt at this salon but it's very spacious, they have dividers up for covid protocol and safety, a lot of polishes to choose from. I wish that they did more of a leg massage/that the massage chairs were more powerful, but it was fast and well done and everyone was very nice. read more

Nails Plus - Nail Salons Near Me - Shrewsbury, New Jersey

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I stopped going to this salon because of the customer service. The rudeness was just too much to contend with anymore. It appeared to me that they do not like walk in or locals. I also did a review and posted a picture and I was confronted to take it down by the nail tech. "Free-speech" Heard of it?? This is The United States of America! It was not a negative review or picture. Huh, why was she upset? Go figure! Since, I have taken it down , stopped going and I will never be back. There are many other Salons in the area that do better work, for a better price and that the workers treat their customers with respect. read more

Could not have had a worse experience. The nail tech selected a different color than I had asked for, and when I said I didn't like it, she proceeded to continue saying the color was fine. I continued voicing my opinion and she continued saying it looks good. After getting in the car and getting a good look, i still really did not like the color. She also did not cut back my cuticles at all. I went back in and expressed that I did not like the color, as I had already told her multiple times. The front desk woman and the nail tech were both incredibly rude. Rather than actually fix the job, she just pained over them with a different color. she did not even completely cover the first color, so the first color is showing on the sides. The entire ordeal lasted less than 30 minutes, including the botched fix. I will never go here again, complete waste of $40. read more

Nails Plus - Nail Salons Near Me - Shrewsbury, New Jersey

I felt very rushed. The shape she gave my fake nails did not match my natural nails. They were too wide and bulky. Scheduled an appointment with a different salon to fix my nails the second I walked out the door. read more

Such a great nail salon!! Everyone is so nice and takes great care with each appointment. Def recommend!

I thought I'd give the salon another try after 10+ years of not getting my nails done there ...now I remember why I didn't go back. I developed a nail fungus under three nails and when I returned to the tech who originally did my LCN fill, she denied that it was fungus and suggested it was some kind of bruise instead. I decided to go back to I love nails where I normally visit but because of scheduling issues I couldn't get in there previously. I do not recommend Nails plus in Shrewsbury, nor do I recommend the technician whose name starts with a K. She's also reprimanding and rude and I was stressed the entire time because of her filing technique causing a burning sensation I only feel when I get my nails done by her. read more

Just charged me $140 for a full set $ reffed pedicure?! I have never heard of such prices. I didn't get any additional designs or anything fancy . Plain color read more

Worst pedicure ever! 13 minutes 30$. Regular pedicure. When did it become basic pedicure for his price. If you your foot scrubbed it's extra. If you want callus scraped it's extra. Oh that a chemical pedicure. If you want massage or scrape of nails that's a spa pedicure. These people and all mail salons are getting out of control with their prices and what is considered a pedicure. Taking advantage !!!! read more

Very clean great parking for red bank they do it all always happy with my nails friendly very quick also read more

Nails Plus - Nail Salons Near Me - Shrewsbury, New Jersey

Worst salon I've been to in a while, if I could give 0 stars I would. For starters I paid 60$ for a gel fill which is appalling considering the end resultsThe first picture is what I requested my nails to look like just with out the stones. From the jump my nail tech fought me on everything I wanted, from the gel polish to the shape of my nails. After she did the lines (which looked like a kindergartener did them), before she put the top coat on, I asked her if she could remove the lines because I didn't like them and they aren't gel polish only the white underneath was. She told me no and left me with the worst manicure I've ever gotten. The black was opaque, my nails were uneven in length and thickness and all around looked awful. When I requested to talk to the manager all he said was "well what do you expect us to do about it" and just buffed off the top coat and repainted them all solid black. Now my nails are even thicker then before and still badly shaped. Never going to this salon again! Update: only 5 days later and one of my nails broke in half from doing nothing! Not worth the money folks!!! read more

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The Old woman at the front desk is absolutely miserable and nasty. The techs are good though

Unfriendly. Overpriced. Language barrier. Techs talk on their phone while performing your service. Overall rude. No idea why this place gets business. read more

Worst manicure I have ever gotten. Nail technician Jackie didn't care at all, very sloppy and rude, choosing $15. I went for first time a few days ago for a pedicure with Lillian which was great but overall I would not go back if this is the work and attitude they allow. read more

Nails Plus - Worst manicure I have ever had (15$) technician Jackie, rude and did not care. Didn't bother to cut cuticles or get polish off my fingers - Nail Salons Near Me - Shrewsbury, New Jersey

The actual nail technicians are great and very friendly, however it is the blond middle aged miserable receptionist at this place that is a huge problem. Very rude and acts like you're the issue, she should probably consider a job not in customer service. I've even stopped going to this nails plus and going to the locations in red bank and little silver instead because of her read more

If I could give zero I would. I have only one day off and needed my nails done. I called and asked for LCN. When I called I said nothing about wanting the LCN extended a little , they said they had no time so I said thank you and got off phone. They called back and said they made time. when I got there they would not do the small extension on the tip of my nail With the LCN They wanted to take the quick way out and glue a tip on my nails. I did not want that and they blamed it on me saying they told me this On the phone. So I got just a regular gel manicure instead. Not only was it rushed but I left without the service I wanted. I was in the process of calling another nail salon that I know did not have such a language barrier nor would get me to come in under false circumstances. I should have followed through with that. There is a help wanted sign in the window maybe they should not over promise until they are staffed properly. Worst customer service experience off my life. read more

I have been to all four Nails Plus locations each and every one of them are run professionally, with utmose concern for cleanliness and ambience. Susan, Lee, and their team really make sure they pay attention to keeping their facilities up to date, with new pedicure stations and equipment. They have a great selection of polish colors, including dazzle dry organic nail polish! I enjoy coming to the Shrewsbury location in particular because of the abundant parking in the lot behind the shop. Don't hesitate to book an appointment here! read more

I went here with my cousin who is six. The woman at the front (in her 50s/60s with short blond hair and glasses) asked if we had an appointment- I said "no, we're here for a walk-in if you have anything". She was visibly irritated and told me I'd have to wait, which I didn't mind at all. It was her visible irritation that was more problematic. She did not seat me with my little cousin, which was a problem for me. In addition, when my little cousin wanted a pedicure in addition to a manicure- I asked the manager if we could get in for those she gave me an extremely irritated "no". She had a terrible attitude. The nails looked good though. What a terrible customer service experience!! I was shocked. Told many people I know not to go there. read more

This shop has gone far more to meet COVID standards! I was safe there! And I had the best manicure and pedicure there! I recommend Chris! She's meticulous and safe ! Love this shop! June runs the show at the front door and Maureen is just as good! Well done Nails Plus Shrewsbury! read more

Waited for 30 minuets, no explanation, not even a sorry. Terrible management. Like a Seinfeld episode, they take reservations they just don't keep them. read more

I have visited this location several times over the years and the manicures and pedicures have always been mediocre/rushed, but this time I went because I had a gift card. The nail tech rushed through, barely cutting my cuticles or massaging and she was done within 20 minutes. I wasn't even out of her chair before she started spraying it down! There were only 3 spots available at the drying counter, so I waited to only find out they wasn't even blowing out air. Not only that but the front desk girl named June was so incredibly rude to customers while I was there and I was shocked at the way she was speaking to them. She was downright awful and unprofessional. You can tell that even the nail techs are scared of her. There are plenty of great nail salons in the area, don't waste your money here. read more

Unfriendly staff, especially the front desk. I got a gel manicure and regular pedicure. The cuticles weren't cut evenly, causing the gel color to stick very unevenly and irregularly shaped. Even the toe nail color was applied very unevenly. And overpriced- they charged me $60 for very poorly done mani-pedi. Never going back there. read more

Absolutely by far THE WORST PEDICURE I HAVE EVER GOT. If I could give them negative I would... horrible service. They don't do anything but polish... no tips... no extra services. Nothing. Made an appointment at 11 to wait 25 min to even get sat in a chair. I was done by 12. Asked about tips just add a little length to my nails since some were cracked.. couldn't do that. Asked about a simple dip or gel for them.. said they couldn't do that either, too short... got sat to finally do my pedicure told her I would just do the pedi no mani since they didn't have any services. Left me sitting there for 10-15 min while the water was overflowing allll over my shoes and floor. Came back and moved me to a different chair. Told her the water was cold, was told "it's fine". Asked for a gel French tip was told she would have to ask the front desk if that was allowed... cut my cuticles so bad it was burning in the water. The "massage" was 5 min and it was her rubbing lotion on my legs and then she was done. No scrubbing no nothing... She left soooo much nail polish all over my feet. Not once was asked if I liked them.... While she's finishing my get she started already getting another customer started... when I was finally able to leave June the front desk girl charged me an EXTRA 10$ after I already paid on card... when I say I have never in my life wanted to get up and just walk out.. TODAY WAS THAT DAY. 1000000/10 would NEVER in my life go back. I don't know how they are a "business" when they have no services. Everything was just soaking... nothing was new.. disgusting. If it wasn't for my mother in law booking me this appointment I would have walked out right away! read more

I decided to try this place as I didn't feel like driving to my regular salon. I asked for a polish change on my toes and it said $10 on the price menu which I thought was reasonable. By the time I was in the pedicure chair, I was told that in order for them to 'cut and file my nails' it would be $5 extra. Any salon I've ever been to included that in the polish change for the exact same place. They were rude, there was an incredibly long wait even though it was obvious that a technician was available. It was just an all around awful experience. Take your money elsewhere. Ridiculously overpriced. read more

It was my time going to nails plus. It was very spacious, clean and a variety of services offered. I got a mani/pedi with Anna. She did excellent and I'm very happy. She is very pleasant. I also really liked the massage chair I sat in for me pedi. I was so relaxed I almost fell asleep. Prices were reasonable. Would I go again? 100% read more

Love this place. Who ever does your nails, it is always done the same. Polish always lasts. Clean and consistent. Would recommend June as my fav nail tech. read more

I have been going to Nails plus in Shrewsbury for quite some time. I go to Kay for my nails and pedicures. I have the LCN on my nails and always get compliments on how they look. People always ask who does them and I tell them Kay because she is always so pleasant and always does a great job. Nails plus is always so clean. The staff is always on top of making sure everything looks just right. When I come in I am greeted by receptionist Kim, she always makes you feel welcome. So sweet and professional. Highly recommended.. read more

I will start this by saying I have been going to Nails Plus for almost 20 years. Do they offer spa pedicures? No. Do they use hot stones? No. What are they good at? Consistent, awesome manicures and pedicures. That being said, today was the last time I will go there. The receptionist, June, has a passion for being rude. I'm not sure who explained customer service to her, but they should also be fired. Two people from my group (who have also been loyal, years long customers) were 5 minutes late for our appointment. June threatened to give the appointment to someone else. She said they don't have time for that on a Sunday. Once my group arrived, we were rushed through our services. The technicians borderline abusive and rushed us to the point were they did not perform half of the steps of the manicure and pedicure. Long story short, thanks for the memories, Nails Plus. I'm sure there are plenty of salons that do have time for us on a Sunday. read more

I wish I could give negative stars. I've been here before for a pedicure which was great and reasonably priced so I decided to come back for a gel fill and pedicure. My nail tech had zero personality and I felt very uneasy, but she shaped my nails exactly how I wanted them. She told me a gel fill was $50. $50?!? The supplies alone cost you maybe $40 when you first got them! I better have gold flakes in that nail polish for $50! I didn't hide my surprise which I guess tipped her off that I must be a criminal. I look about 14 which didn't help either, but she made me pay for both services IN FULL before she put color on or my pedicure, with no explanation. After I asked why she said it was because they were closing soon. Soon meant an hour and 15. I was so embarrassed everyone was staring at me like I was poor and probably stole things for a living. Plus the manicure is lumpy and she didn't cure the gel either. I'm NEVER going back to this salon. Do not go here. read more

Nails Plus - Note the color is not on the tips and the bumps on top. They must dilute their polish and are sloppy on the nail drill. - Nail Salons Near Me - Shrewsbury, New Jersey

Wish I could put 0 stars while I waited for my daughters to get their nails done and waited a long time for mine ( which was ok because we were walk ins) but as I watch I also heard the blonde lady trash the other workers saying she had to have her nails redone because she didn't know how to do nails. And continue to show the client the bad job. She also whispered she was not going to charge the full price. And watching she had no idea how to count money or add for that fact. She also continued to run her hand up her nose as if it was running ( no gloves on) then was digging in her ear. Not once did I see any of them wash their hand between people. My daughter Had the guy start on her nail then she sat and waited a very long time for the other person to start on her. While waiting the entire place heard both lady's blonde and the other call me and old lady. ( is 50 old) well maybe but still very rude. First and last time I will go to get my nails done!!! . read more