This nail salon is absolutely horrendous, from the way they do nails to how they treat you, a paying customer. I went in there last week, for an appointment I made almost two weeks in advance, and what I got couldn't possibly be farther from what I asked. To begin with, when the lady began doing my nails and started to ask me what length I wanted, she cut it without even consulting me if that was the length I wanted. Which really frustrated me, but I ignored it because I thought that the nail work itself would compensate for the length. Little did I know, that was only the beginning. Then, when she began putting the nail polish colour on, it was a pink when I asked for a beige, but once again I let it slide. Finally, she began airbrushing my nail and I knew this had to be some kind of a joke. The lady who did the airbrushing on my nails was so clearly lost, I genuinely don't even know why she works there. She couldn't care less about how my nails turned out. On top of all of this , I asked her MULTIPLE times if she wanted to see a picture for reference but, she would either cut me off or ignore me. Also the shape of my nails was absolutely trash, furthest thing from a coffin shape. They looked more circular than coffin. Obviously frustrated I went back and asked them to fix it, she said she would charge me again! For what? For you not being able to do your job? Obviously tired of this entire experience I do not want to waste more money so I asked them to just file it. The lady who re-filed my nails, "Hanna" was so stuck up and pretentious. She acted very understanding at first, but as soon as I asked her for her name so that I can get my nails done from her next time,she started acting differently. I guess she took it the wrong way and started treated me rudely. Don't even get me started on the girl at the front. Like why does she stare so much, but what bothered me the most was the fact that they love treating you horribly if you disagree with something they do. After I got my nails re-filed the lady at the front said they look good ( obviously to promote business) but I told her they looked nothing like the picture I showed you. Her response was, "that's just how we do ombré here". No. Just no. It's all excuses, I showed you a picture of what I wanted , if you knew that you guys don't do ombré like the way I asked then you should've said something, not acted all money hungry and lie. I deteste this location and absolutely do not like the staff. I don't think I've ever gotten shittier customer service anywhere else's I've been. No restaurant,nail salon or theatre compares to how shitty their staff is. Also the girl at the front talked to us as if we had to give a tip, we have 3 dollars in change and asked her to keep it but she said no. She proceeded to ask my sister if she had a bill to break and expected us to give her the whole $10 as a tip, after everything they put us through. I would give them 0 stars if I could. Never coming back, nor will I ever refer anyone to come here. I would recommend people to NOT come here. Sorry if I made spelling errors, it's because of the shitty application of the nails. Shocking that the shitty nails I got form here are hard to write with.
Ps: it's been one day since I got them done and they already broke and the shellac is coming off. Also, if the shape in the pictures doesn't look bad it's because, I , myself filed them. read more