My friend and i have been looking for a good salon to go to that wouldn't jack up our nails…read more This was the third place we stopped at. Reservations are the only way to get in to most all salons now. I got a basic pedicure and manicure. My friend got gel nails with flower art. I was soo happy The lady that did my pedicure didn't cut me! Not my hands or my feet!!! First time in years!!! Salon is located in a small shopping center in Gales Ferry. Plenty of parking! Friendly, gentle and courteous staff. Massage chairs work great too!!! Wifi available too.

First time here, a couple just took over this salon about a week ago and they were so kind and…read morewelcoming! I would give this place 10 stars if it was an option. Took half the time as any other salon!

If I could give 0 starts I would. This is how I left the salon…read more I have never experienced such bad customer service becs of the fact that I said my fingers were hurting and I wanted her to stop. The person who was doing my nails was so rough and seemed like she didn't know what she was doing. She cut my skin so many times and my cuticles started to bleed. SHE NEVER EVEN APOLOGIZED. After I told her to stop Becs my fingers were hurting so bad from all the cuts she gave me, I told her I just wanted her to take it off. She then called over the owner I assum and she asked me if I ever got my nails done before and I said yes but I haven't gotten it done for around 8 months since I've moved to Connecticut and I've NEVER had my hands hurt like this to the point where I'm SHAKING. She goes on to say I'm just very tender handed and that they've been doing this for over 10 years and they also stated that they've cut their clients before some people can handle it and some people can't. (NOTE IF YOU WORK FOR OVER 10 YEARS DOING NAILS AND YOU STILL CUT YOUR CLIENTS, YOU SHOULDNT BE DOING NAILS PERIOD!) I asked if I can come back next time with someone I previously wanted to go to becs I liked her work but then THAT GIRL states she works just the same and she might cut me too so at that point I wanted to just get out. They kept saying things under their breath about me in Spanish as well and I told the girl just leave it I'll fix it myself and walked out. As I walked out they made a smart ass remark and said have a good weekend knowing damn well I was crying becs of how mean they were. Bunch of bullies who treated me like I've never done my nails before. I've worked at a nail salon for a year and THIS HAS NEVER HAPPENED TO A CLIENT BEFORE. DEFINITELY DO NOT RECOMMEND THIS PLACE AT ALL!!

Nail Soultions is Thebomb.com Mariel is fantastic she displayed exceptional customer service with…read moresuch a pleasant personality. If I am ever back in the area this is my GO TO SPOT. KUDOS GUYS YOU ROCK! !

Have gone here a few times and everytime I get charged more. They argued with me on "changing the…read moreshape" when they just filed it the same ... They do a good job overall other than the price thing.

Never have had acrylic nails before. I got acrylic with the dip powder and loved it. My nail tech…read morewas gentle on my cuticles, and took her time with me. The nails came out beautiful and just what I wanted for our work Christmas party.

I've been going here regularly, and it's consistently great. The owners are welcoming and very…read moreprofessional--everything is always done well, clean, and on point. No issues with my nails ever: no lifting, no early chips, and they pay attention to detail. The service is reliable and I always leave happy with the results. I'll really miss this place when I move out of CT. Highly recommend if you're in the area.

Extra special place where the work is perfect -- thank you! The atmosphere is calm and everything…read moreis careful.

I have had many positive experiences here. Everyone is very friendly and always welcoming. Their…read moreattention to detail is what keeps bringing me back. I am very happy with the services they provide and will continue to a their client.

I requested a French gel pedicure in the shape square. they were very nice when first coming in I…read morewas greeted. I cant remember her name but she's the one that seems to speak English the best. That's who did my pedicure. maybe she's the owner I'm not sure. But the moment she asked me if I was getting spa treatment added and I declined her whole mood changed. And that should've been the first red flag but because I came here before I didn't really think anything of it. my pedicure was rushed And I mean rushed the quickest pedicure I've ever had lol. Like 30 minutes and even then I feel like I'm being generous. a lady next to me who got gel French as well with NO spa treatment, we were seated at the same time, started at the same time and I was done before her. My pinky toe was cut extremely short to where it looked like a had no toe nail and just my skin was painted. At first glance the pedicure looked okay. But two hours after I left the buisness I go home and the gel was peeling clean off my toes. All I did after the pedicure was pick up groceries and my children. I've been getting gel French pedicures for the past 15 years and never experienced this anywhere. there was gel in the cracks of my toenail that were peeling and cracking and I knew if I peeled it all the gel on my toes would come off with it. And after that I really examined my pedicure. By my cuticle on my big toe wasn't even painted 3/4 of my toe was done and I didn't even think that was possible. my toenails were round instead of square and were different shapes and uneven . I gave the lady a $15 tip on top of paying $70 for a pedicure ONLY. Because as I said I've been here before and received good service. I called the establishment and the woman who answered that I'm pretty sure was the one who did it just said sorry and hung up . No type of resolution, no offer to fix it, NOTHING. just took my money . If I were anybody I would pick a different establishment for a spa mani pedi treatment and I am moving forward. I DONT EVER RECOMMEND COMING HERE TO ANYONE. I literally peeled it off and had to except I got jipped $100. After reading other reviews a lot of other customers experienced similar things as me as well recently.

Went here for my wedding nails and they chipped in 2 days. They were so nice when I went back and…read morethey fixed it for free, but it chipped again the next day. Maybe it would've been different if it was just solid color instead of french manicure? Just wanted others to know.

I am so happy with my experience at Mermaid. Heads up, there is not much signage outside, my…read moreGoogle maps brought me right out front. This is my first full set since moving back to Connecticut and I will definitely be back. My nails by Nicole look gorgeous - she took her time and did everything right. A nice little shoulder massage and moisturizer on my winter dry hands was the cherry on top. Thank you!

Service was great. My only complaint was, my technician nipped a little too low on my toes during…read moremy pedicure.

Do not waste your time and money here! They 3 hours for a manicure and pedicure for 2 people. I…read moredidn't even get the nails I wanted. They get annoyed and frustrated because you explain over and over what you want but when you tell them it is not what you want they get upset and act like you it's your fault. These are the prices and it's even more frustrating to pay this and not get what you want. Plus they make you wait even when you have an appointment.

Malinn gives the best pedicures! I come back from Boston to see her. Sokny's nail designs are…read morealways beautiful. Cannot recommend this nail salon enough!

I love this salon! Every single one of these girls is professional with their work but better yet…read morethey are all personable. Have been going to this very clean, very reasonably priced nail salon every two weeks for many years. There isn't a better place around.