I had a very disappointing experience here. When I arrived,…read moreI asked for a simple gel polish on my natural nails. I was first told it would be $35. Then, while they were already working on my nails, they suddenly changed the price to $75 because they said it required "more work." On top of that, they asked if I wanted a massage, but did not mention that it would be an additional $20 charge. In the end, my total was $95 for a result that I was not happy with. I went back to have them fix it, and even after tipping $15, they asked for an additional tip, which felt very uncomfortable and unprofessional. I don't mind paying for good service, but changing prices in the middle of the service and pushing for extra tips is unacceptable. I left very dissatisfied and would not return.

This place is wonderful! Appointments are recommended because it does get busy. We brought my…read moregranddaughter and they painted her nails for her Wicked-themed birthday party. They put pretty butterfly stickers on her big toes. So cute! I only wanted a basic pedicure and there was no pressure to upgrade me as I've encountered at other places. Yoyo did a perfect job - cutting my nails as short as I wanted them. The leg massage was so great! All the employees were so friendly and professional. We will definitely return!

Went here for my wedding nails and they chipped in 2 days. They were so nice when I went back and…read morethey fixed it for free, but it chipped again the next day. Maybe it would've been different if it was just solid color instead of french manicure? Just wanted others to know.

I am so happy with my experience at Mermaid. Heads up, there is not much signage outside, my…read moreGoogle maps brought me right out front. This is my first full set since moving back to Connecticut and I will definitely be back. My nails by Nicole look gorgeous - she took her time and did everything right. A nice little shoulder massage and moisturizer on my winter dry hands was the cherry on top. Thank you!

Lilly Nails is the best! The location is clean and modern. Mary and her husband do an awesome job…read moreand treat their customers well! Mary is meticulous with her work and gives an amazing pedicure! Their massage chairs are great too. It is a small, family-owned local business, I recommend calling ahead for an appointment.

Tina my technician did it again. My nails look great. thank you again. Always a pleasure being…read morepampered and having fun.

Horrible experience. Extremely rushed and unprofessional. Very poor quality. Pricing is way higher…read morethan typical.

I keep getting different prices for the same service but today was horrible I showed her a picture…read moreand pointed out 3 times I want the length and shaped square she gives me oval shaped nails I got my toes done there fine and they gave me a gel manicure instead of a gel fill I asked two times why they were doing that I know what the process is to get nails done they do two different processes with two different prices so when I go back I want the same price $ 38 dollars I pointed this out to the lady that cashed me out but they dismissed me it's all a scam these nails bars they give you different prices I did not get a nail gel filled today it was a shellac polish and I got ripped off

This was the worst, and most expensive, manicure and pedicure I've ever had. I asked to have my gel…read moretips removed, but instead they were just filed down and more gel was added on top. The manicure itself was sloppy: the nails aren't even the same size, the polish is uneven, and drilling underneath ruined my actual nails. My thumbnails are especially bad, one even dips down at the top. The pedicure was no better: just one streaky layer of polish with messy edges, and it cost $50 for something I could have done better myself. Absolutely terrible experience. I will never go back.

Always top notch gel nails and they can literally do anything, the nail art is always insanely good…read moreI always leave satisfied and I can't wait to have a pedicure here

I've been to this salon multiple times over the past few years. Shannon, the owner, had always been…read morenice and cuts hair well. However, she books way in advance so I never can get in with her. The last time I was in, she was at the counter when the hairstylist walked me up to pay. I didn't appreciate a comment she made about how long it had been since I came in last. I know. The last year hasn't been kind to me. It wasn't a neutral comment, it was very accusatory. Self care hasn't been high on my priorities, so I don't find it appropriate to further shame me for it. All that aside, I won't be back after my most recent cut. I told the hairdresser I wanted an angled bob and showed them an inspo picture. I came in with armpit length hair so this shouldn't have been an issue. They glanced at the pic, asked me next to no clarifying questions, and proceeded to give me a chin length lord Farquaad straight bob instead. They also did not provide a mirror to see the back so it wasn't until I got home and could get a good view of the back did I realize just how different it was from what I asked for. I hoped it was the styling, but even after washing and restyling, there's no way around it. This is the second time I've cried over a haircut I've gotten from hairdressers at this salon because they just don't seem to care about what I ask for, they just do whatever they want.

I called and they got me right in. I had Olivia do my hair. She was AMAZING! She did a wash and cut…read moremy hair. It turned out amazing! I will definitely be back to get my hair done here again.

I hate giving bad reviews, but I felt that someone may find this helpful - so here it goes…read more I call the nail salon as soon as it opens & make an appointment to come in at 2:00PM. I get there 5 minutes early, and there is a customer ahead of me. Only one nail tech is available at the time & someone who seemed to be an assistant. I wait for 10 minutes until the assistant calls me & starts doing the pedi. Nearly 50 minutes later, the nail tech is still working on the other customer! She then picks up the phone & tells the other person on the line to come in at 3:15, while she hasn't even started on my nails. I had to be at an event at 4:00PM, which I proceed to tell her. She loudly shouts "almost done!". 5 minutes later she rushes towards me & files my nails without even asking what shape I want. I had an event at 4:00PM, so I stopped her & told her i would have to come back. I pay for pedi and tipped 20%. Make an appt at 6:00PM. I come back at 6:00PM, and guess what? Another client is sitting there. I wait until 6:50PM until i get impatient & ask how long the wait is going to be. She then hurriedly finishes everything, and we start at 7PM. She rushed through everything, and I bleed a bit. And i needed to stop her in the middle of it as she forgot to file my other hand to a round shape. I am really disappointed at this point. Nails come out fine, but the wait was ridiculous & her demeanor was unprofessional. I tip her 15% anyway because she is trying to make the ends meet, and may be she's having a bad day. Fast forward a few days, and 3 of my fingers have an infection! (Photos uploaded) I've been getting my nails done for over a decade, and this has never happened to me. Avoid this place until they have a new tech. Just terrible.

I went here on a whim, as I was in the area and I'm so glad I did! Cristina is a lovely woman and…read moretrue artist who works out of hair salon, in the back. I amazing spooky themed gel manicure for Halloween and it's still going strong after 12 days! I will definitely go back.

Michael did my manicure. I made a same day appointment, was warmly greeted and asked to pick my…read morecolor. I only wanted a natural color so got started immediately. A quiet clean environment. Pleased with service and will be back!

Second time there. Ci-Ci did my nails this time. Excellent pedicure and French nail did manicure…read more Great location (across from the Big Y) clean, friendly and easy parking.

There's a decent amount of spas in the area but Cerulean is quickly becoming my favorite. The spa…read moreservices are wonderful and it's a large enough facility that there's steady availability if I want to pop in for a facial or a massage and have a reset. Hands down, the spa offers one of the most luxurious services I've ever had- the Contour and Restore 3 in 1. It's like having a 2 hour facial for your whole body and your skin feels so soft afterwards. While their massages are great, this is better and more relaxing overall. Highly recommend!

Spring mani pedi time ladies! Lina is absolutely wonderful. Rose All Day on this sunshiny day at…read morethe Spa was just what I needed after that long cold winter.

Definitely a great place to get a manicure. My nail tech Nichole was so thorough, her attention to…read moredetails was like none I have ever had. I highly recommend Nichole.

I recently went to Lavender Nail & Spa to get my toenails done before my son's wedding the weekend…read moreof 08/31, so the Wednesday before. I was nervous because I had previously been to a place in S. Windsor CT that was so bad. Well I walked in and right away I got a nice feeling. I was welcomed and everyone was so nice. I have really bad feet and the lady who did my feet was so sweet and gentile. OMG! I can't wait to go back! I got the most expensive package I think and I still only paid like $60 and then I added my tip. I will keep going back!!!!