I was in desperate need of getting my eyebrows done, and I found this business--I'm so grateful I…read moredid. The owner did my eyebrows; she threaded and tinted them, and I am beyond happy with the results. They're perfect. The place is clean, and she is so professional and knowledgeable.

I've been going here for a couple of years after the place at the mall closed; they have always…read moredone a great job and I will continue to get my eyebrows down here.

I had my first appointment with Suzette, for a set of lashes and had my brows done. I absolutely…read morelove her work, she's very well educated, and professional. She informed me on all the different lashes I could get and helped me make a decision. She is truly an excellent artist in her field. Her prices are very reasonable, and her space is very calming and relaxed. If you are looking for lashes, do yourself a favor and book with her. If I could I would give her ten stars.

I will be going back to this place!!! Suzette was wonderful! She was so nice and professional, yet…read morehad a great balance of being personable. She was super honest and wanted to make sure I left happy.... and she succeeded!! Thank you again Suzette!!!

Cedes is the best lash tech I've ever been to. She was kind and professional . I was comfortable…read moreand relaxed my entire appointment. I won't go to anyone else now! She is the best!

From the owner: Welcome to Eye Love Lashes by Cedes! My name is Mercedes Doyle and I am a lash technician! Happy to…read moreannounce that we have opened up our very own space at 454 Thames Street Groton, CT. I am thrilled to embark on this exciting journey of enhancing beauty and building meaningful relationships with my clients. Go online today to book your next service!

How do you make an appointment. The website link just goes to EventSeeker...no way to make appt.read more

Leilani is wonderful! She makes every experience so welcoming and comfortable! I've seen her twice…read morenow to get a lift and tint and I will definitely keep coming back!

My step-daughter was turning 16 and really wanted highlights on her hair. But wanted that same…read moreweekend. Ahhh!!! You know that's hard to book last minute. However I contacted FX and immediately they worked with me to find her a spot. They were so great at asking so many questions to ensure the reserved adequate time and were nice enough to provide an estimate. My step-daughter came out super happy with the service and everyone at the salon was friendly. The place looks beautiful. We had been here a while back for my sister's first hair color and I can say we love and trust them.

I am brand new to CT and made an appointment with Alexis at FX Hair Studio. My review has nothing…read moreto do with her quality of hair service because I never got that far, but rather the service, or lack thereof the salon itself, and her response to me when I expressed my concern about it. I arrived 15 minutes prior to my scheduled appointment time because I believe that being on time is respectful. I approached the counter to check-in. There was no one there to greet or assist me. I looked around and there were two stylists, each with a client in the chair, who looked up at me and went about their business. I waited approximately 5 minutes just for someone to acknowledge that a customer was there. No one said a word so I left and drove home. I txt the stylist whom I had an appointment with and explained what had happened and why I left. She replied and asked me what time I came in? (Does it really matter what time someone comes in, or are clients only greeted between certain hours?) I told her I arrived 15 minutes prior to my appointment...and her response was the beginning of a very clear understanding of the business model of both the salon (and I use that term loosely) and her as an independent contractor) Our dialog: Alexis: "sorry for that on Saturdays as you can see we are very busy and a lot going on.. I wasn't here at that point yet.. would you like to come back and I will be right at the front waiting for you or reschedule? We all work independently and don't have a receptionist at the desk all the time" I replied: "Well that's the thing...it wasn't busy...there were two stylists...each with one person and one person in a chair waiting...and it doesn't take any effort to greet someone and say "welcome, we'll be with you in a moment"...so the atmosphere there is not comfortable for me. Thank you, but I will pass and find a more professional salon. You might want to consider working in a more professional salon if it's going to affect your business? I appreciate you getting back to me." Alexis: "Its hasn't effected my business or anyones else's here.. some people are just sensitive and can't speak up? I hope you find the place that suits you best. Take care" I replied: "That's an amazing attitude towards new clients. It's not about being sensitive...it's about expecting a business to acknowledge a customer standing at the counter. A customer should not have to ask to be welcomed...and if that is your business model, then I definitely made the right decision. I wish you the best." I think I have written two negative reviews in my life and 100's of positive reviews, but I felt this one was worth sharing. I am from the South, and we believe in being nice and courteous to people. She may be an amazing stylist and colorist, but her customer service skills are seriously lacking. And as an FYI...this "salon" is located inside a Ramada Inn and does not feel like a salon at all. It has a very low-end feel to it...more like a quick clip or super-cut place. As a new person to this area...this was a bit of a culture shock to say the least. Onward and upward!

Mary is the best! She made time for a last minute appointment for me. I haven't had a wax in almost…read morea year and Mary made sure I was comfortable and explained everything she was doing. She saved my eyebrows!! Definitely worth booking with. The atmosphere is amazing and welcoming. Will be back again! :)

Mary is amazing!! Mary provides so many different services, she is so professional kind the…read morepositive calm energy when you enter the studio sets the tone for an amazing experience. I absolutely recommend this studio!! I've been 3 times for vital nano facial & my skin is absolutely beautiful.

Rude receptionist. Owner was assigned to me for a lip wax. It was the worst and most unprofessional…read moreI've ever received in the 40 + Yeats of receiving them. I'm originally from Central Connecticut and any spa that performed a lip wax always cleansed the area of makeup base and used a magnifying loop to better see the baby fine hairs on the lip. Then pluck a couple that may be strays and apply a soothing lotion. Thus owner did not use a loop, rushed through the process, I told her I could still feel a ton of prickly hairs so she proceeds to rant about hiw she's a legend in the industry. She then gets aggressive with tweezing BUNCHES of hairs all at the same time which HURT!! Why was so much still there?? Never applied any soothing lotion!! She is absolutely a train wreck and unprofessional!! I have never experienced this at other spas over 4 decades of having this performed, EVER!!

Largely happy with my experience at Le Spa. I had my makeup and hair done for a wedding. I was only…read morea guest but I am terrible at doing it myself. My only issue with the service was the price, as I felt it was rather expensive for what I got done.

Payton is super a kind & genuine soul! She will not lead you in the wrong direction when it comes…read moreto lashes. Super clean and welcoming environment, highly recommend!

Thank goodness for Yelp!…read more My eyebrows needed saving. I have a feeling coming to Robin and only Robin, on a regular basis I will get my brows back to what I want them to be.. full.. not butchered. There are not many options around this area, so I highly suggest spending the extra $10 or so for someone who actually cares to take their time, has talent, and skill with eyebrows. She filled in my eyebrows after waxing them to show me what I could do temporarily, while they grow back in. 5 stars for service, friendliness, & cleanliness

Robin is by far THE BEST brow artist I've ever went to in the twenty years I've been waxing. She's…read morevery thoughtful about every wax and pluck and my brows have never looked better. She's very pleasant and warm and her prices are reasonable. She makes the transaction easy by accepting payment and tip on a credit card too. Her space is a hidden gem behind an antique shop in downtown New London. Parking is never a problem. I strongly recommend her services!!

woman drilled my nails so low that all my own nails cracked within a few days. Never again. She…read moreshould be fired.

I had a very disappointing experience here. When I arrived,…read moreI asked for a simple gel polish on my natural nails. I was first told it would be $35. Then, while they were already working on my nails, they suddenly changed the price to $75 because they said it required "more work." On top of that, they asked if I wanted a massage, but did not mention that it would be an additional $20 charge. In the end, my total was $95 for a result that I was not happy with. I went back to have them fix it, and even after tipping $15, they asked for an additional tip, which felt very uncomfortable and unprofessional. I don't mind paying for good service, but changing prices in the middle of the service and pushing for extra tips is unacceptable. I left very dissatisfied and would not return.