What was meant to be a relaxing spa morning with my best friend quickly turned into one of the most…read morefrustrating experiences I've ever had. We had scheduled two head spa appointments for 10:00 AM. Upon arrival, the receptionist seemed confused and couldn't find our bookings. She mentioned they typically don't schedule two head spa sessions at the same time due to staffing--something that should have been addressed when we booked. We were eventually brought back to the treatment rooms about five minutes late. I got on the table, only for my therapist to discover there was no power in part of the room. For the next 10 minutes, she was coming in and out trying to reset the breaker. Not exactly a relaxing start. When the treatment finally began, it only got worse. I've had head spa treatments before and found them incredibly soothing--this was anything but. Water kept splashing on my face, the massage was more like random heavy rubbing than any skilled technique, and the products used on my scalp were ice cold. When I mentioned the cold temperature, the therapist casually suggested they "might need a bottle warmer." The water temperature was also all over the place--burning hot one minute, cold the next--and despite voicing my discomfort several times, nothing improved. To top it all off, the therapist played spa music from her phone, but I could hear a text notification come through during the treatment, which completely killed any remaining sense of tranquility. The session also ended early, yet I was still charged full price. When I brought up these issues--power problem, inconsistent water temperature, cold products --I was met with a blank stare. No apology, no concern, just indifference. It felt like customer service and professional training were entirely lacking. Bottom line: I will not be returning and do not recommend this business to anyone. What was supposed to be a special, relaxing day with a friend ended up being a stressful waste of time and money.

I have gotten a pedicure here and a manicure (seperate appointments) and was less then impressed…read moreeach time. I went in to buy a massage gift card and waited in the front lobby for a long time and no one came to greet me. I had to bug one of the nail techs and she seemed annoyed. Can't recommend

I usually book my wife's apppointments at another close location but since the owners changed, the…read moreservice has lagged. Why book an appointment for 2:30 pm when it finally begins at 3:15 pm?? We decided to give Joy a chance. It's near our home and looked very modern inside. I booked over the phone and then took my wife the day of the pedicure. I soon recognized some familiar faces. First was the twins, then the owner. They used to own and work at the Mongolian Grill on Overland by Orchard. Then the young woman who did my wife's pedicure was my daughter's friend from high school, Amy It's a small world indeed. The pedicure was done well and the most important part was that my wife was happy. Whew!!! One note: The parking in this lot is congested and there's are very few spots to park the car. If you're taking someone, my recommendation is to drop them off and pick them off.

5/5 Stars -- Absolutely amazing experience! Joy Nails & Spa…read morehas excellent customer service, friendly staff, and they do a beautiful pedicure. Sophia, Emma, Britney, and Briana were all fabulous! You will not be disappointed and will be so happy you came here. Highly recommend!

This salon is under new ownership. Thang has been doing my…read morenails for years and is great. He's quick, does a perfect job and the wait time, if any, is very short. The nails are very strong, I've broken and chipped a couple at my own fault and he always welcomes me in to fix them at no charge. The pedicures are great. Everything is very clean and sanitary. I do a pedicure every 3-4 weeks and my toes have rarely chipped. Not sure why there are comments about friendliness. Everyone is very nice and friendly but they do not speak great/much English so it's hard for them to have conversations. It doesn't personally bother me at all. Highly recommend.

AVOID THIS PLACE! I have been getting pedis for decades and this was by far the worst spa…read moreexperience I've ever had. It was my stepmom's bday and she had never had a pedicure so I was excited to take her. We walked in and after a minute or two, a woman came out of the back and rudely asked us what we wanted. I told her I called about two pedicures and she didn't say anything. She said something in her native language to someone in the back and then a guy came out and walked over to the pedi chairs. I asked him which two we should sit in - no response. He turned the water on in two of the tubs so we assumed that's where we should sit. The man sat in front of my stepmom and the woman sat in front of me. They just started going in on our feet without any discussion on what we were doing. I told them we wanted to get gel pedis and I asked for a menu. The lady filed my toenails and they were severely crooked. I pointed this out 3x and she only continued to file and make them worse. So I politely asked for the file to fix them. At this point, she was shaving them down so much that I didn't have much nail growth to even fix the crookedness. She was so offended that I asked for the file. I am extremely non-confrontational - it makes me so uncomfortable - so asking for the file wasn't easy but I reminded myself of all the bad pedicures I have walked out with in the past because I didn't speak up. As for the guy, he was heavily filing my stepmom's toes and she repeatedly asked him to trim them down first instead. He ignored her completely and she looked at me like "is this normal?" The female tech said something to him in their native language and he ignored her, too. It truly seemed like he didn't speak English at all and didn't really care about the customer's request. Then the female told us that she would trim my stepmom's nails herself at the end of the service. What???? Being that it was my stepmom's birthday, I chose the most expensive package ($75) plus an extra $15 pp for gel. So that's a total of $180 plus tip that I was willing to spend. A woman walked in maybe 5 minutes into our services and asked for a full set mani and a pedi. The guy magically spoke English just fine, enough to tell her yes and to have a seat at a nail table and he would be right with her. I'm sorry? We just sat down for $90 pedicures! You could immediately tell that he was working faster than before and was going to rush my stepmom's service. I wasn't having it. I told the female tech that we actually were only going to do the base pedi package, which was still $55 pp plus tip. Oh boy...she was PISSED. Started huffing and puffing and telling me she already started the service. I told her yes, but we JUST started and were only at the scrub stage (which smells like Lysol btw) and hadn't yet had any of the extras (mud mask, etc) that come with the highest price package. She told me she was using some special organic scrub that apparently doesn't come with the base package. I told her I would be happy to pay extra for the "organic" scrub, which honestly sounded like a bunch of boloney. She kept pushing and telling me she was already giving me the $75 service. A few very awkward moments passed where she was increasingly rough with me and my feet. She said, "ok so we are doing the $75 package" and I looked at her and said "no, we are only doing the base service." She started throwing things in her cart and speaking very angrily in her language to her co-worker. It was the most awkward, uncomfortable service that I have ever paid for in my life, not to mention this was all happening on my stepmom's bday during her very first pedicure ever. They wrapped up our pedis very quickly and walked away. All I could do was apologize to my stepmom and explain that this was far from normal. We walked up to the counter to pay and not a word was said. I paid using the pay station (TIP INCLUDED) and said "thank you" to her. She literally waved her hand at me as if to dismissively say "go away" and she turned and walked away. DO NOT GIVE THIS PLACE A DIME!!!

There are very few times in life when I get a massage and come back more stressed out than I did…read moregoing in, well this happened to be one of them. Not the first or last place I would recommend to anybody going to for this service in particular.That being said, don't go here! It's quite simple really, No one seems to know what they are doing. Go to Greaber and Company instead!

I've had several services here (two facials; hair and a pedicure) and have always left feeling…read morebetter than when I got there. They are reasonably priced and do an excellent job! I would highly recommend Spa Estetica. Doris, the owner and esthetician, is top notch. She's really helped with my adult acne. Ashlyn, the hair stylist, is amazing! I've been in Boise two years and haven't found a hairdresser I've genuinely liked. I have found stylists that do a good color, but a not so great cut. Or stylists that do a good cut, but a scary color. Ashlyn is honestly great at both. Ashlynn, the nail tech, did a great job on my toes and my mom's nails. The foot massage was so relaxing. I would love to make a spa day and get a massage too!

Great job on my messy nails. Quick and friendly with lots of color choices. Great job!read more

i don't know if this website is also for the eyebrow lady , I'm going to write what I think it's…read morenot a fair price . I been going to nena for a while to get my eyebrows done loved them always but when I came back after a while she didn't even try to fix my eyebrows she took 2 mins said ok you done & when I check with good light I had hair uneven never again 15$ for bs!

Two walk-in pedicures on a Saturday -- seated quickly, friendly, fast, and well-priced!read more

This is my second time having a pedicure at Angels nail and spa! It is clean and they are so…read morefriendly! Thu did another amazing job and is so attentive on what I need or how things feel. I have had a lot of pedicures in my life but none as good as this! I'll keep going back! Happy Customer!!!!!!

The two times I've come here I called ahead and made an appointment. Both times I arrived early and…read moreboth times had to wait an hour before I was finally served. The younger nail tech is quite rude and dismissive and when I got a pedicure they didn't finish polishing my nails. For the price of the services, I would've expected my nails to last longer than one week, but that was not the case. All in all I won't be coming back, especially for the prices that they charge for mediocre service.

The service was extremely slow. It took me an hour and a half to get a pedicure, and it looked…read moreabsolutely horrible. I paid $50 for a professional pedicure and it looks like I tried to do it myself.

I've been coming here for 7 years now. i love all the staff and all the work they do. Demi is my…read morepersonal favorite. She is excellent at giving you exactly what you want. and is great with on the spot requests. also the atmosphere inside is very chill, with great music.

Loved this spot! Clean, friendly, love the massage chair and everyone made sure that everything was…read morejust right, making sure that I enjoyed my experience every step of the way :) Thank you!!