Super happy with how my nails came out! The staff was really nice and made the whole experience…read morefeel easy and comfortable. My nail tech (Jenny) did such a good job and paid attention to all the little details. The place was clean, chill, and just had good vibes overall. I'll definitely be coming back!

Irene is the rudest person I've ever experienced. I should have known she would be nasty towards me…read morewhen I asked her name and attempted to engage in small talk with her. My first visit, Irene was supposed to complete my pedicure. She continuously asked me what I wanted, if certain shapes and length were to my liking. After answering her the first few times, I seen that she grew impatient. SHE kept asking me so I finally told her that I'm afraid to answer because every time I politely answer her, she gets upset. Finally, she called over the front desk girl to mediate. Again, Irene would stop every few seconds just to see if I would give her the okay. I am not of this profession, so I cannot tell if the acrylic is applied properly if you won't file it. Then, I asked her about a section of my nail that looked odd so when I asked the front desk girl if it was my nail she said "it's the acrylic" and Irene just start filing it. I did not tell her to file I just asked and she totally curved my nail. I softly said "oh no, she curved it". Then Irene just got up and walked away. I sat there for a while for another tech to service me, but was told no one could service me after sitting there without acknowledgment for 10 minutes. My demeanor was calm, polite, and flexible. This nail salon may look pretty on the exterior, but the service that YOU work hard to pay for should not come at the expense of respect. ZERO STARS Jenny V. Business Manager Hello R R. Thank you for sharing your feedback. We're sorry to hear about your experience. Our technicians always ask questions throughout the service to ensure the shape, length, and style match each customer's personal preference. Every client likes their nails differently, so communication is very important for us to provide the best result. The technician did her best to assist you and clarify what you wanted, but it was difficult to move forward without clear direction. We always aims to be respectful and professional, and we also reserve the right to respectfully decline a service if we feel we cannot meet a customer's expectations. We appreciate your feedback and will continue working to improve our communication and service. Thank you. In response to Jenny, the technician was NOT respectful nor did the nail technician follow the clear and straightforward direction I had kindly given her. If that was giving "her best", then I have made the right decision to never return. Jenny, do not manipulate unsuspecting customers on Yelp by posting a likely AI generated response to appear reasonable. My experience happened as I had explained while your response is minimizing it. ZERO STARS

First time here. Call and make an appointment, they are always full…read more T did a great job! I got a pedicure. Would definitely keep coming back!

Highly Recommend!…read more Today I visited Lucien Nail Spa to prepare for my birthday, and I couldn't be happier with my experience! I brought in an inspiration photo, and when I say Minh did an AMAZING job he absolutely nailed it. I am in love with my nails and the design. His customer service was truly top tier. Lisa at the front desk was beautiful, polite, and very organized and professional. The lovely lady who did my pedicure had such a kind, warm, and endearing spirit -- it really made the experience even better. The entire salon was clean, all chairs were fully operating, and every nail tech I interacted with was a pleasure. I even got to relax and enjoy some great cooking shows while being serviced. Everyone was sweet, welcoming, and professional from start to finish. I highly recommend this location and will definitely be back!

Great service. Just moved to the san bernardino area and I was looking for a new nail salon, gave…read morethis place a try and I was given the best service and experience. Got a full gel set and pedi,came out so cute exactly what I wanted, I will definitely be back.

Never again!! New to area and seen this location had great reviews so decided to try. Went in with…read moremy daughter we both got full sets. I got a short set with black French tip and my daughter got an almond shape with also black French tip. She also got a pedicure. When the owner was done with my set I was so unhappy. She did a sloppy job and she rushed thru. My daughter's set was done by D which I thought was better than what I got. I complained to D about my set so she offered to fix. Walked out paying $193 I was shocked!! Never again would I give them my business

Always great service It's always clean...the tech and shop I have no problem with a referral to…read moreother's. Thank you for your service

Jenny is Fantastic! She's gentle and friendly. She's the perfect person for pedicures! She removed…read morethe in-growns without any pain! The shop is very clean and organized. Thanks for a great experience, Jenny.

For the past year I've been going to an individual nail technician and thought if I stuck with her,…read moreshe'd learn my difficult nails and be able to get my nails to the length I want them; but everytime I went, I'd break a nail or my gel builder overlay would lift before I was ready for another fill. Like I said, my nails are difficult; they start to curve inwards when they grow longer, and they also grow outward and upwards on some of my nails. Pretty much the opposite of what you'd want for your nails. It wasn't until I started coming to Jackie that my nails started growing longer, with no chipping, and no lifting. I've been coming to Jackie for about 3 or 4 months and I'm able to go about 3-3.5 weeks in between my fills. Jackie also has given me great advice on how to keep my nails healthy, and I feel that we've built great rapport with how communicative she is with scheduling my nail appointments, her friendly vibe and the chill atmosphere that the other staff gives off in the salon. I love coming here and plan to take my boyfriend here for his manicures as well.

I have been going to Polish Nail Bar since I was 14, I am now 20 and I have never been disappointed…read morewith the quality of nails they do, with their service and the overall vibe the girls provide. I started going with Jackie and then Nu, and now my go to is Tina. They are all amazingly talented and have tried a variety of styles on my nails. I love them so much that I recommend everyone to go to them. I am grateful for Tina because she has saved my mom and I's natural nails and has encouraged us to embrace the health of nails by using Hard-gel. Anyways they are great! I also provided some of my fave sets!!

Valeria did an amazing job on my pedicure! She took her time and I didn't feel rushed! She's super…read moresweet and I felt very comfortable. I will 100% be going back!

I've been going to her since she was in Fontana and I absolutely love it. Her quality of work is…read moretop tier. In addition, I love that she takes her time and you basically get a private salon experience.

I chose this business because it was recommended by Yelp as one of the top 10 nail salons in…read moreVictorville I paid $50 for this full set and I tipped her 20 I informed her that I didn't want them that long yet she told me I handle it. I informed her that the nails tips were put on crooked and acrylic was still there yet, she assured me it was the way my fingers were bent . I should have known better when she was having so much trouble just gluing them on. Live and you learn and I learned I will never be going there again! I'm just glad I didn't let them talk me into having lip fillers I can only imagine what I would look like today.

I had such a wonderful experience at this spa. I went in for a fill and ended up getting more done…read moresince they offer so many services. Renay does very meticulous work and my nail came out gorgeous. I also got my eyebrows threaded by Aisha who shaped my brows to perfection. The owner is very kind and accommodating. I would definitely recommend giving this place a chance.

Mindy has been doing my nails and I have been following her wherever she goes for over 5 years…read more From acrylic nails to gel manicures and pedicures, Mindy is such a great artist and is so creative. I would either leave the design up to her or give her an idea and my nails would always look amazing. I am never disappointed! She takes her time and pays attention to great detail. Give her a try and you will love her too!

Mindy is the only person I trust doing my nails! She's…read moregreat at recreating looks that I bring in for her and goes above and beyond with her personal touches. Her creativity really shows in her work. I always get my gel nails done with her and she has not disappointed me yet. She's so patient and you can tell she really enjoys doing what she does. If you want great customer service and high quality nails I definitely recommend!

This was my first time at the salon. Was very pleased with my nails and everyone was very pleasant…read moreand friendly. I will return in the future.

I'm new to the area and was hoping to find my new go-to nail salon, so I gave this place two…read morechances. Unfortunately, both visits were really disappointing. First visit: $109 for a gel manicure/pedicure. Within a couple of days, two nails split at the sides and the gel started lifting and peeling. I thought maybe it was just a fluke, so I went back. Second visit: $114. The gel started lifting the very next day, and within a week several nails had completely peeled off. For context, my gel manicures typically last 4+ weeks, and I've been getting my nails done for over 20 years. I have never experienced gel failing this quickly. For the price point, I expected much better quality and durability. Really disappointing, especially after giving them a second chance. Will not be returning.

ok so recently moving to Highland I was looking for a new pedicure place, and i liked that this was…read morereally close to home. like 2 min away. Cathy did my toes and they came out super cute!! we did have a slight cutting my cuticle situation but it wasn't too bad. she took care of it right away and poor thing kept apologizing, but she more than made up for it after putting in WORKKKK and scrubbing all the callus off my heels, girrrl let me tell u it had been a while. i'm sure she got her arm workout for the week with me lol. overall clean environment. super nice about my daughter taking up a chair waiting for me to finish. Did not make me feel uncomfortable for it being my first time. didn't get to see them sterilize their tools after using them with me, i think that's the only thing I would want to pay attention to next time, but overall it was a pleasant experience. I got the Diamond Pedicure and added Gel. i paid $47 and +$1 for the card fee

This was my first time coming to this salon and they didn't disappoint! JESSICA was my nail tech…read moreand she did amazing! She made sure I like the designs before proceeding and was very nice! If you have a picture she'll make your nails exactly like it! The salon was nice and had shows and water while we waited! And the price was right for the nails I got so I'll definitely be coming back with her!