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Rialto, CA

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Lucien Nail Spa

4.2 (625 reviews)
ModerateNail Salons
Closed • 9:30 am - 6:30 pm
Updated 2 months ago

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Response time

3 hours

Response rate

75%

Services - Lucien Nail Spa

Manicure

Manicure and pedicure

Nail fill-in

Lucien Nail Spa Photos

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Recommended Reviews - Lucien Nail Spa

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Reviews With Photos

Bianca R.

I have been coming here for years and have always left positive reviews including a tik tok that referred people to this business and because I've generally had great experiences. Unfortunately, today was not one of those days. I arrived about an hour ago, and while I understand Saturdays are busy, the experience was extremely frustrating. I was initially seated at a table for my nail service, but the technician told me he doesn't do Gel X. This isn't the first time I've had an unpleasant interaction with him, as he has consistently come across as rude and unwelcoming. After that, I was moved to a different table and left waiting. I was told someone would assist me, but no one ever did. I ended up sitting there without any communication or service for almost 30 minutes. I understand that salons get busy, but if you're unable to accommodate additional clients, it's better to be honest and ask them to come back later rather than have them sit and wait with no assistance. Based on today's experience, I'm leaving a one-star review. I hope management addresses these issues because this was very disappointing, especially as a long-time customer.

Birthday GLAM NAILS BY JULIE
Kari P.

Best nails ever always !!!! Super clean it's beautiful inside everyone's very nice and helpful. Julie's the besttttttt I'll follow her anywhere

They understood the assignment! ready for the the concert! Thank you Helen! So happy! Will definitely be back.

Lifting the same day
Jaclyn R.

This was our second time here. We got 2 deluxe pedicures $76 plus $12 additional bucks for gel and a total of $30 of tip combined for 2 pedicures. I called and asked to go back because my nail was bubbling and the orange was transparent on a few toes because she only must've done 1-2 layers. They ended up scheduling me for today so I went in first thing & the guy kinda acted like he didn't know who did my nails and I got weird vibes from a few ppl. A lady came redid my toes with NO clear coat before the gel and then ignored me when I asked if she was going to put a clear coat but continued to talk to the guy next to her. At that point I just wanted her to paint them again so I could leave. It's not the worst I had but it was rushed and for the price, they shouldn't act like that. I still tipped her $5 because she repainted them even though she had a bad attitude about it. & i also think they should all wear name tags.

Emily N.

Ate as usual, I've gotten so many compliments from my friends and everyone keeps asking where I got them done. Service is amazing everyone were super nice. Best nails spot in the IE!

Maria G.

Horrible service. I always get the same guy, who is very rude. He always messed up my nails. I asked if he can do acrylic since my toe nail was broken. On the picture you can see the acrylic glob on the side where he didn't even try to file down, I try to give him the benefit of the doubt. But today he really did it. And when I tell him that I didnt like the nails he talked to the person next to him in there language and they both laughed and kept looking at me. I told the guy in the front and some lady asked for me to go back and fix it. But tbh after how that guy made me feel I will never be back. Such hostile environment. After a 12hr shift i wanted was to relax at the nail salon and all I got was a very bad experience, that messed up my whole day. Never will I be back.

Best pedi I've ever gotten!

I got an acrylic gel pedicure it looks amazing! And customer service is great. I've also gotten full set nails and I've always loved them.

I am sooo disappointed. I used to come here as my go to spot for my nails and loved them every time. I showed the nail tech pictures and explained what I wanted and this is not it at all. When it came to length he kept wanting to cut it shorter and I said no and this is the length he left it at. The French tip is crooked and does not line up and I asked the tech to redo some and he said it looked good. I asked for him to at least redo my thumb and he said it would look good when he shaved off the top (it did not it looks worse). When I came to pay I got charged $70 when never have I paid that much for longer length and even design at this exact same location. I asked if they had raised their prices and they said that's what they charged. I attached the inspo pictures the desired look is achievable with longer length bc another two nail techs here have done it before. This looks nothing like that and I have never been charged $70 for this style which I have gotten before.

Absolutely love my experience every time! The salon is clean, welcoming, and relaxing, and the staff were friendly and professional. Hannah is the best! My nails turn out beautiful, and the attention to detail was amazing. I'll definitely be coming back and highly recommend this salon and nail tech, Hannah :)

Nina's Bday Nails
Nina O.

Highly Recommend! Today I visited Lucien Nail Spa to prepare for my birthday, and I couldn't be happier with my experience! I brought in an inspiration photo, and when I say Minh did an AMAZING job he absolutely nailed it. I am in love with my nails and the design. His customer service was truly top tier. Lisa at the front desk was beautiful, polite, and very organized and professional. The lovely lady who did my pedicure had such a kind, warm, and endearing spirit -- it really made the experience even better. The entire salon was clean, all chairs were fully operating, and every nail tech I interacted with was a pleasure. I even got to relax and enjoy some great cooking shows while being serviced. Everyone was sweet, welcoming, and professional from start to finish. I highly recommend this location and will definitely be back!

My new set!

Hannah, Always does a great job!! She's always professional. Next time you come to Lucien Nails( Rialto location) . Hit up Hannah! You won't be disappointed.

NA is so sweet and takes her time everytime I get my pedicure! This is my second time and I will definitely be back..

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2 months ago

I've always loved the work that I get done here. They do an amazing and clean job. And super kind as well

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2 months ago

everyone was friendly .everything was clean .they have every color you want . i will definitely come back

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3 months ago

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4 months ago

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2 months ago

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16 days ago

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1 month ago

Business owner information

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Minh N.

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1 month ago

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1 year ago

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5 months ago

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21 days ago

Very friendly. And good customer service I love that my pedicure tech was very detailed and was very attentive

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18 hours ago

great service for reasonable price! people are respectful and welcoming would definitely recommend you come for a pedi!!

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11 months ago

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2 months ago

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4 months ago

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Minh N.

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2 months ago

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8 months ago

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2 months ago

First time and got great and fast service highly recommend! Super friendly atmosphere is very chill

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3 months ago

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9 months ago

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8 months ago

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4 months ago

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Minh N.

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4 months ago

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2 months ago

Nina does such a great job, been coming to her for the last 5 years & she never disappoints. Thank you Nina!

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1 year ago

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4 months ago

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5 months ago

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3 months ago

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Page 1 of 16

Ask the Community - Lucien Nail Spa

Hi how much for acrylic full set?

Anywhere btwn $65-70

How much is a gel x set? And what days do you offer that service?

Hi, we started from $55 and you can make appointment anytime

How much is a full long set with French Tips?

Hi there, it is around $75 and up

Do you guys do gel overlay?

Hi there Yes we do

Hi! How much would you charge for a blue french medium acrylic set with lot of sugar glitter and 3D flowers?

Hi there, we have to see a sample picture so we can tell you a price

Hello do you guys do acrylic toes?

Hi there, yes we do

How much for an almond shape short nail acrylic no gel?

It is around $40

Hello, do you offer pedicures as well? Also, is it walk-in or by appointment?

Hi there, Yes we do, you can walk-in or appointment but we prefer appointment better

Do you soak the feet in water for pedicure?

Hi there, yes we do soak first

Do you use a new set of tools for every pedicure? (Like not reuse and clean between customers)?

Hi there, we have to reuse our clippers but new buffers, file and sponge.

Hello, the phone number on Yelp is not working. Do you have another #? I am trying to make an appointment. Thank you

Hi, can you call to 909 742 6303. Thank you

How much do you charge for a basic mani/pedi?

Hi there , We start $20 for mani / $27 for pedi with out gel .thank you

How much do acrylic sets start for?

Hi There , we start the acrylic set $40 and up .depend your length and shape .

How much for gel x full set?

We charged $55 and up

Hello I would like to make an appointment for January 28 and I keep calling but no one answers?

Hi there .yes what time do u want to come on Jan 28 ?

How much are acrylic toes?

Hi, it will be $5 for one big toe

Hi do you guys have availability tomorrow at 11am?

Please call 909-787-3077 to make an appointment

Hello are you guys available today for a gel pedicure and full set of acrylics? And what is your pricing.

How much for fullset gel and pedicure gel

Do you do acrylic toe nails?

Hi, yes we do

How do we book an appointment? The phone is going to voicemail with no mailbox set up.

They usually call back. Try texting?

View All 58 Questions

Review Highlights - Lucien Nail Spa

“My daughter was so nervous to get her cuticles cleaned up given a traumatic manicure in the past however Jenny was gentle!”

Mentioned in 70 reviews

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Van did such an amazing job on my nails! She asked if I wanted a floral design, and I said, "Sure!"…read morebecause I trusted her, even though I had no idea how they were going to turn out. Once she finished, I was seriously obsessed! The flowers are so beautiful, and she absolutely killed the design effortlessly. The shape is perfect, the attention to detail is incredible, and I can't stop looking at my nails. Everyone at Renaissance Nails & Spa was so friendly, and the whole experience was great. If you're looking for someone who's talented and creative, definitely book with Van. I'll absolutely be back!

Today was my last visit to this salon. I've been a loyal customer for over a year and a half. The…read moreservice has always been decent, not exceptional, but it's convenient and gets the job done. There are a few employees I genuinely enjoy, especially Van. She consistently does an amazing job, and she's been the main reason I've continued coming back. One thing I've noticed over the years is that the customer service has never been particularly warm. You're rarely greeted with a simple "hello" or "welcome." Instead, the first thing you're usually asked is, "What service do you need?" It may seem like a small thing, but a friendly greeting goes a long way in making customers feel valued. Today, however, completely changed my opinion. I came in for my usual services, a pedicure and hard gel nails. After my pedicure, I was told I would need to wait about 20 minutes because they were understaffed. I understood that and had no issue waiting. I told the woman at the front desk that I was going next door to get my eyebrows done while I waited. Her response was simply, "Leave something." That comment caught me completely off guard. I've been a regular customer for well over a year, I always pay my bill, and I've never walked out without paying. Being asked to leave something behind as collateral felt unnecessary and disrespectful. I don't want to make this about race because that's not my style, but I do find myself wondering if every customer is asked to do the same thing. I regularly spend over $120 per visit and typically leave a $10 to $20 tip, depending on the quality of the service. On top of that, the salon charges an additional $3.50 for credit or debit card payments, which feels outdated and inconvenient since many people no longer carry cash. Unfortunately, today's experience changed how I feel about this business. Loyalty should matter, and long-time customers should be treated with trust and respect. Between the lack of genuine customer service, the card processing fee, and today's interaction, I've decided this will be my last visit.

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I truly appreciate how seriously this salon takes cleanliness and customer safety. Every pedicure…read morestation is prepared with a fresh disposable liner, and all single-use tools are used for only one client and then immediately discarded. This level of hygiene gives me complete peace of mind every time I visit. It's clear that protecting customers' health and maintaining the highest sanitation standards are top priorities here. The salon is always clean, professional, and well-organized. I highly recommend this place to anyone looking for exceptional service in a safe and sanitary environment. Thank you for consistently putting your clients first!

Went in today as a walk-in with the hopes to have found a great nail shop but unfortunately that…read morewas not the case .... The pedicure was ok not a wow factor do wish I was able to communicate better with him so he understood my toe length..... I also wish the basic pedicure came with more for how expensive it is almost $30 (not even oil makes the cut)..... Now let's talk about the GelX my nails have definitely seen better sets... $65 is definitely average for a short set but this set was really short and per the tech anything bigger has a an additional charge but to be honest this set is Xtra short .... I do understand things have an additional charges but something's seem a bit much ....Did want a glitter top coat on three nails but here it's considered a (nail design) first time I hear this at any nail salon ... oh how I wished I could have loved spot but nail tech my (GelX tech)not being the friendliest definitely made the experience a no for me!!!! *******Update****** The wonderful business manager has since responded to this review (I definitely seen this coming) as he does to all other bad reviews with the intention of trying to prove how you as a paying customer are wrong, how your feelings/statement are NOT factual /valid or what you should have did differently. Me as a consumer who loves trying new places and giving great reviews any chance I can with the intent of showing casing what I love or do not love about an establishment. These reviews especially mine I strive to go based on the overall experience and facts , with hopes it helps someone else in future so sorry if my review ruffled some feathers but then again that's what reviews are for!!!!

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