I had the absolute best experience at Luxor Nails in Syracuse!…read more The studio is super cute, incredibly clean, and very spacious with plenty of chairs. They have a gorgeous pedicure area and even a sweet little treat and drink station to keep you hydrated and pampered while you get worked on--such a thoughtful touch! ​Allison did my nails, and she was fantastic. She really took the time to listen to what I wanted, what works for my nails, and what doesn't. She helped me create the perfect, fun look! I didn't get into any intricate designs this visit, but I definitely will next time. ​Highly, highly recommend this place. I already have my next appointment booked!

I called today and spoke with Sophia. What a nightmare of a person…read more Let me start by saying I spent hours this morning looking for a quality local salon. I am from Los Angeles where the nail scene is very competitive and top notch. So I recognize quality. I saw some work by a girl named Linda and called Luxor to book an appointment. This is how it went. Called: no answer just kept ringing. Called again (using a number from Google instead of yelp thinking maybe that was an old number or something)... someone answered. I said: Hi! I'd like to book a full set with Linda if possible! The girl on the phone at Luxor says: "she doesn't work here anymore" I said: "oh! Ok! Thank you!" She says: "what's your name??" I said: (taken by surprise by her harsh tone and wondering why on earth she needs my name) "Oh I'm Chrissy" She says: "ok yea where did you see her work bc she's not here anymore we have other ppl, do you want to book with someone else?" I tell her that I did some research on yelp and google and wanted to book with her bc I'm particular and liked being able to see her work and what she can do. She tells me most of their up to date work is in their instagram and tells me the handle. We end the call. I then decided to look at their insta and I see some good work. So I decide to call back to book. Call four times in a row with no answer. Just keeps ringing. 5th time Sophia answers, I tell her hey I just called blah blah blah but I saw the work and would like to book! She says "IM ALL GOOD ON PICKY!" I ignore the incredibly immature and rude comment and continue on by saying "yea I'm from Los Angeles and I am just having a hard time finding someone who is the same quality as what I'm used to but the work on insta was good do you have any openings today for a full set?" She then kind of changed her tune and starts saying "yea girl tell me about it! I know it's hard to find good ppl here! Then proceeds to say she's the best nail girl there for me. Can I book a full set today? No we are all booked today. OKAAAAAYYYY! Thanks girlie! (girl BYE) Terrible attitude, unprofessional, immature and it's safe to say I'll never go to Luxor. I don't do MEAN GIRL VIBES. Go to Joyful Nails, it's in a better location, way nicer inside, friendly staff and my nails are IMMACULATE! Fair prices too!

I received the Chrysalis Pedicure from Sarah. Sarah…read moredefinitely provided a 5 star experience. She was very friendly, personable, and thorough. The place is cute, well decorated, and seems very clean. They have a ton of nail colors to choose from in both regular and gel polish. My pedicure lasted about an hour and was excellent all the way through. My feet look and feel amazing and I feel very pampered. Thanks again Sarah! Looking over their website it seems like they provide a ton of different services so I look forward to trying something new next time.

I found this place on google maps and I love how Jarynn does my nails! She impresses me every-time…read moreand does a great job! She cares a lot about my nails and always is willing to answer my questions.

Took a gamble with a new nail salon (yall know what thats like) and I. Was. FLOORED!! I called…read moreahead for an appointment and was seen immediately even though I came in a little early. Miss Tammy herself helped me with my Gel X full set, and i also got metallic chrome topper on them. I like my nails a bit short, and she happily and quickly took the almond shape down to the perfect length for me. The whole thing took around 45 minutes and she was lovely the entire time. Reasonable prices, a wonderful color, cateye, and topper selection... Ill be coming back here from now on!! Theres plenty of parking, chairs, and waiting room seating. It is very clean inside. Theres pedicure chairs for little kids too!

Cindy the owner of the salon is a lier ! She lies. I talked to her after reading her great…read morereviews and asked if I could make an appointment to have HER do my wife's nails. She then made an appointment for my wife to see her today Sunday at noon. Then I told Cindy my wife will only use ORLY GelFX on her nails and Cindy told me yes that's what she uses. All good so far. My wife shows up Sunday at noon and they told my wife that she is off on Sunday. That she called in sick. Then my wife has another man work on her nails who then told her they do not use GelFX, but they use something similar. My wife said it was junk. But the man did a great job on her nails! Then Cindy walks in! Not sick. Dressed to the 9's with full makeup. Enough said. My wife said the prices are great but they use low end products. Wishing you good luck.

Made an appointment and husband had to wait 45 min! Unacceptable, had to skip the masssge because…read morewe ran out of time. They were very slow. Combative attitude from scheduler. Very sad experience, will NOT return

Hours posted online say open until 7:00 but they actually close at 6:00 PM. Staff was rude when we…read morewalked in at 5:45 hoping for pedicures. Could have at least acknowledged that their online listing was wrong instead of making us feel crazy.

I was moving a some of my nails got damaged. I went here to an emergency appointment so my nails…read morewouldn't have further problems. I called ahead to see if they could take me. Once I was there I felt like I was a bothersome to the staff. I got hard gel in my nails. The tech doing my nails never cleaned my nails before putting on gel polish. It definitely felt rushed. I got them done on Saturday and now Wednesday one popped off.

Great service, Helen did an amazing job on my nails! She took her time and made sure everything was…read moreeven and symmetrical and then when it came for the art she was very detailed and focused. Her husband did my pedi and that turned out great too.

Mallory does a good job giving Massage and friendly and does a good job I would recommend new image…read moreday spa med spa to my friends

The deep tissue massage was great, as well as the facial. My only complaint is that I booked the…read morecustom facial where they were supposed to do an in-depth skin analysis, during which the provider was supposed to assess my skin's needs and concerns while offering expert, tailored product recommendations. That did not happen.

I came in and wanted pink chrome with glitter . What I got was a nude color and glitter I realized…read morewhen I saw that she was finishing up that it was not what I asked for so I said hey are you finished because this is not pink . Long story short she was so mad she wiped them off and was aggressively putting the powder on it smeared all over my fingers . I was taken by surprise by her attitude . She finished up and I stared at her to see if she was going to wipe off the mess she made . She did then squirted oil on my cuticles and says your done ! She was so rude I usually only see this stuff on videos ! My nails were done yesterday and not only do they hurt terribly but ones lifting already . If you don't want to go somewhere that if they don't do your nails the color you wanted don't go here !!!! They look nice but I will never ever return

This was my first time in and it was great, I'll definitely be coming back. I called ahead and they…read morewere able to take me soon, the staff were friendly, atmosphere was pleasant and easy to locate. I brought in a reference photo and she was really friendly about going over it to make sure what I wanted and didn't. She did great and they turned out really cute.

I always have the best experience at this salon! They are so friendly and always listen to what I…read morewant. It is so cute inside and have the best atmosphere! I can't recommend this place enough

Immediately upon walking in you can see that the employees really care about maintaining a clean…read moreand inviting salon. It's bright, airy and clean. There are lots of windows and natural light! A clear front desk with a sign-in iPad! Three employees greeted me immediately and I felt welcomed and comfortable. There was clear direction on what to do and where to sit. I had an appointment with BONNIE. I did do a little research before hand to scope out what nail tech I wanted to book with for my Full Set. I could immediately tell that Bonnie's work was clean, not lumpy, symmetrical and precise. I had virtually no wait time and was pleased to be seated almost immediately after picking my colors. The layout is well organized and thought out. There are 16 really nice pedicure chairs with massagers and they have a little piece that lifts up to hold your leg while they remove calluses. A MUST in my opinion! Down the center there are 10 labeled manicure desks with large lights, Hooks for your purse and comfortable seats. It's very clear where you need to sit and theres plenty of room. Theres a large mirror along the back wall with a sink and work station for the staff. Multiple TVs and a variety of things playing. The ambiance is nice with soft "travel" music and videos to match. The lighting is cohesive and everything looks clean and orderly. Good ventilation and high ceilings. Overall well thought out and stylish. This place is the ideal nail spa with friendly and accommodating staff. You don't ever feel like anyone's talking about you like you do in other salons and the staff are friendly and happy overall. I moved here about 7 years ago from Los Angeles where the nail salon scene is extremely competitive and top notch. I have to say that it's taken me 7 years to find the quality, cleanliness, caring nature and immaculate work this salon has. Bonnie is by far a professional with a kind and friendly personality. I never once felt like I needed to see if she was going to be able to achieve my inspiration picture. She absolutely nailed it and went above and beyond my expectations. Needless to say I found my new go to nail salon. Thank goodness it's down the street, but even if it wasn't, I'd drive however far I needed to go to a quality place like this. I end with this. Please GUYS TIP WELL. At LEAST 20% and MAKE AN APPT. I promise you will be treated well! You have to treat others well and with respect if you want it to come back to you in return.