I fount Ultra Nail Bar here on Yelp! Decided to give a try,…read morefirst time here. And my experience was what i was expecting to have. I love love my nail, done by Tisha. (Thanks tish ) also, she did my eyebrows. Tisha took her time and was absolutely understandable how i wanted my nails & eyebrowns. I will definitely be going back!

Removed the acrylic toenail today & my toe nail is black. I…read morehave never had a black toenail in my life! It also ripped off my toe nail. They will never see me again. I truly have nothing good to report here PLEASE DO NOT GO HERE! They will mess you up!

The place was clean and the staff was great. I had a "deluxe pedicure" for $45ish. She spent a long…read moretime rubbing different things on my legs and feet. I loved it. It was nice. I thought she would then move to my toenails. Clip cuticles and file. Something?' No! She just painted them. I haven't had a pedicure all summer so I know I needed at least a cuticle treatment. She did nothing to my nails. It was weird. She said my nails "looked ok" and did nothing to them. Ummmmmm

Came into this place and they were able to take me as a walk-in. They are in a shared parking lot…read moreat the Arboretum. The staff seemed nice. I requested a dip manicure. Someone started on my nails and then they transferred me to another worker. No real massage with given for my arms and hands and unfortunately just after a week into my manicure and it's chipping on most nails. I was upset after getting ombré and paying the extra money for each mail just for it to chip. I had to ask for a beverage to drink. It wasn't offered anything. I don't recommend at this time. Good luck.

I wasn't pleased with my service my feet look horrible never again he skipped steps to my pedicure…read moreand I didn't even get nothing off for waiting for so long they I was there over an hr and nonone there made me feel welcome

Kim at Royal Nails & Spa is the best. She has great prices and it's a great experience. I get…read moreacrylic on my real nail with gel polish and my nails have never been healthier! I finally found my go-to nail salon in Charlotte!

Always love coming here to pamper myself with a full set and pedi combo. Kenny did an amazing job…read morerecreating my Pinterest inspo pic. The attention to detail and the care taken to make sure I was happy the whole time is why I always book with Kenny. Thank you!

Nghi is the best and Jamie too. Ann gives the best pedicures too. The salon is always clean and the…read morestaff is very friendly and they listen to you. Been a customer for over 4 years now.

If you want an amazing pedicure that is includes an amazing massage.... Go see Carol!!! Can't…read morerecommend enough.... I looked all around Charlotte to find someone that could do both! I have been going for 2 years. Cindy is incredible for sns nails too!

Worst experience ever. DO NOT RECOMMEND. They do not listen to what you want and even when you stop…read morethem to tell them that's not what you want they do not listen. I told them I was NOT happy with the nails and all the owner offered was 10% off. And wanted me to pay to try a different person. No thank you! DO NOT WASTE YOUR TIME OR MONEY IN THIS PLACE. I will never go there again. They are trash!!!

So my gal and I arrived in Charlotte, NC, having driven some 2,800+ miles over the last few days,…read moreand decided on a well deserved mani/pedi. Wow! What a wonderful place! Tom was a most excellent, professional and friendly host/owner, and his employees were thee best!! Erika and Lena are some of the best at what they do! Place was clean and safe, a must for us! A lot of couples came too, which makes it that much more awesome for us guys! When back in town, this is one place we'll be sure to revisit again and again!

Really disappointed in my visit here. I felt rushed and that's unpleasant when you're trying to…read morerelax and treat yourself. My pedicure was fine but not great. I got a gel manicure and she didn't cap the ends with polish so you can see my natural nails at the ends of each tip. Two days later several of the nails had either chipped or cracked. I went back to have them redone and all they did was put an additional coat of polish on each of the nails. A quick fix that lasted about 12 hours until the nails cracked in the same place again. Wouldn't go back for those reasons. (Color is OPI - Good Girls Gone Plaid #212)

Walked in for a gel polish change on my toes and was immediately greeted upon arrival. I was asked…read morewhat service I wanted and told to take a seat only way to a few minutes before someone came up and directed me where to sit. Ange, I hope that is her name as that is what was on my receipt, did my gel polish., she did an amazing job and was very meticulous! I will definitely be returning!

Imaye & Ben did an excellent job. I came to Lounge Nails after a bad experience with a "chain" nail…read moresalon. On a Friday at the last minute I called to make an appointment the next day. I liked the atmosphere right away. The massage chairs are new, everything is impeccable, the entire salon and bathrooms are very clean. I needed a pedi and mani, Imaye was very kind and her vibes are beautiful, peaceful, her massages on my legs were a caress to the soul. And my feet were beautiful. Ben took care of my acrylic nails. The color palette they have is very wide and varied with beautiful colors. The prices are a better deal. I am very happy to have found them. Thank you Imaye & Ben! I highly recommend them!

I am visiting from out of town, and stopped in this place for a dip manicure. While I appreciate…read morethat the nail tech tried to maintain the integrity of my nails with little drilling, my manicure is very messy. First, the service started with my hands soaking in pure acetone to break up my dip from a previous manicure. I understand that's needed, but I've never had to dip my fingers in acetone, usually it's just on a cotton pad wrapped in foil. This broke down my previous dip powder (a dark gray color), and left gray patches on my hand. The nail tech assured me she would remove it. When I told her I wanted square, she turned up her lip. I said you can round the edges if you prefer, because I know my nails are short and I'd like to maintain the length. She gave me square, and they are much shorter than I anticipated, but I understood my natural nails were short. The issue, however, is they are very uneven. Some are square, some are left wide, some are narrow, lengths don't match. Then, when all is said and done, she leaves the gray residue on my hands, there is red powder residue around my cuticles, and they overall look very messy. The chair was uncomfortable but they had nice drink options. I'm giving two stars and would likely not recommend, but for the nice drinks and maintaining the integrity of my nails. However, for $70 ($84 with tip) it's far too pricy for a bad manicure.

**Disappointing Customer Service Despite Quality Work**…read more I have been going to this nail salon since before COVID, when it was under different management. Unfortunately, since being taken over by the current management, my experience has steadily declined due to consistently poor customer service. I continued to patronize the salon only because the nail technician I see--who is also the owner--does excellent work. However, great nails do not make up for the repeated negative experiences I've had. There have been three separate instances of questionable and unprofessional behavior that ultimately led me to stop supporting this business. First, the salon abruptly changed its payment policy without any notice. If you were receiving two services (for example, a manicure and a pedicure), they suddenly required you to pay separately if using a card--even though the services were done during the same visit. They claimed this was to avoid being charged twice for taxes and fees, which was not true, as the receipts clearly showed otherwise. When I questioned this at my next appointment, the owner's sister became loud and condescending, publicly stating that I "didn't know what I was talking about" in front of other customers. It later became clear this policy existed because they had trouble figuring out how to compensate employees. Once they resolved that internally, the policy conveniently disappeared. The lack of communication and respect during this situation was unacceptable. Second, during another visit, I scheduled an appointment the same way I always had and requested the same service I had consistently received. The technician was rushing and told me she did not have time. When I explained that I scheduled it as I always do, I was told I should have booked a 90‑minute service--something that had never been required or communicated before. Most recently, when I arrived for my appointment, I was informed, before services started, that if I wanted the same service I always receive--SNS with a gel top coat--I would need to pay an additional $10. This was particularly frustrating because the gel top coat was something the owner herself had introduced to me, and when I previously asked if it cost extra, the answer was always "no." This time, I was simply told it "takes longer," which is not accurate, considering a top coat is always applied anyway. There was no notice of this change--just another impulsive policy introduced when convenient for them. Needless to say, I will not be returning. The attitude toward long‑time customers and the constant, arbitrary policy changes are not something I am willing to tolerate any longer. Customer service matters, no matter how skilled the technician may be. I would not recommend this salon. There are far too many nail salons in Charlotte that provide both quality work and excellent customer service, and I intend to find one that truly values its clients. This salon seems to believe it's elite because of its location, but that assumption is sadly mistaken.