I'm VERY HAPPY with my manicure and pedicure at NAIL TRIX, at the Opry Mills Mall. The knowledgeable and talented lady who did my manicure/pedicure was named Tris. That is how she spells it. Please see my photos so you can see the very nice job that Tris did. I was in town to attend CrimeCon and I wanted a mani/pedi because I was going to be wearing a pretty, open-toed shoe by Katy Perry! Yes, that KP. She has a shoe line on HSN. So, I did hot pink for my toes, and an almost clear, with a hint of pink for my manicure. Altho, that polish in the bottle looked like a light lavender color, it was a light sheer color, and that was what I wanted. And on day 5, my nails still looked great. Everyone at Nail TRIX was very nice. A friendly group who know what they are doing. And care about the job they do. And, last but not least, I saw that there were plenty of repeat customers. read more

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Poorly Managed...Owners walked around STARING making it so akward and also the choose of MUSIC played by the so called owner when I was there UNBELIEVABLE ! read more

She is literally sitting in my face when my technician is leaving. She ask in her language if I paid. I politely advised I had already paid. I will also let her know if I had not already paid, I would not leave without paying. I have not been to one of these spots in forever and will not be back. I just wanted a relaxing pedicure. read more

My experience at Nail Trix (Opry Mills) was very disappointing, especially considering it was my first visit. I came in to have acrylic removed from one toenail, as I was having difficulty taking it off myself. I explained the service I needed, but the technician did not greet me or offer any form of acknowledgment--she simply told me to sit down. The service itself took less than five minutes. When I went to the front to pay, I was told the cost was $20. At no point beforehand was I informed of the price, and I was shocked to learn that such a simple service--removing acrylic from a single toenail--was so expensive, especially without any additional care or treatment included. The experience felt impersonal and overpriced. It gave the impression that this business prioritizes profit over customer service and hospitality. I left feeling dissatisfied and unlikely to return. read more

While visiting Nashville I have had Taylor do my nails several times. I wish she was in my hometown!

Visiting from out of state and had some down time to shop. Was able to get in and get a mani/pedi without a wait. There was a husband and wife duo that worked on my nails and were wonderful! Had so much fun visiting with them. Did a regular pedicure and gel manicure. Maybe the best most uniform manicure I've ever had! read more

Nail Trix - Kinky pinky gel manicure - Nail Salons Near Me - Nashville, Tennessee

I think they did a great job. Removed my dip and got a gel manicure. It's exactly what I needed and wanted for our quick trip to Nashville! I would recommend them although they are slightly higher priced than other salons. read more

Nail Trix - Gel nails - Nail Salons Near Me - Nashville, Tennessee

This amazing nail salon is conveniently located in Opry Mills mall. I have been going here for a while and recently went under new management. The new owner has made it better than before. All the technicians are pleasant and professional who do a great job. Whether you are local to the mall or in town visiting I highly recommend you check them out; one word of recommendation is to book an appointment ahead of time as it can get busy. read more

I'm not really the type to get my nails done consistently - or write a review about it nonetheless, but I think this place is actually really great for the price. I have consistently paid $60 for a full set manicure and I have always gotten what I asked for (shape, color, design). Each time I have gone I've had a different manicurist but they've done great each time! I would definitely suggest this place to anyone that's looking for a quick/quality manicure. It's in the mall too so kind of a win-win. Also no appointments, walk in only :) read more

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Convenient option in the mall for walk-ins. Had a pedicure- nice massage and steam towel. Would go back without hesitation. Looks like they do a great business. read more

Do not waste your money! Everyone new they hired does a horrible job. And The new manager isn't that great at running the shop either. I've been going here for years, and whatever acrylic powder that they use now made my nails burn which has never happened before! I said something MULTIPLE TIMES to the guy who did my nails and he didn't want to listen. He just kept YANKING my wrist and didn't give a damn. I never have a problem speaking my mind and telling them what I want, but clearly he had a problem with it and didn't care at all. Due to the DISRESPECT, I asked him to remove the nails and went somewhere else and got my nails done within that next hour!! No one acknowledged what was going on and why I seemed upset. Even the Old employees who used to work here have complained since the NEW management came in there. This place is not the same as it was. DO NOT COME HERE. Unacceptable and TRASH. read more

I come here often. I always have a pleasant experience. Dee and Mama Kim (as I call her) are the bomb.com!

They are very nice and accommodating I got Dee and her attitude is amazing. She checks in constantly but even with that after all is said and done polish application is poor and shaping is not great. It's a good job for the price. read more

Nail Trix - Pedicure - Nail Salons Near Me - Nashville, Tennessee

Several times I have admired my friend's nails and she invited me to join her for a gel manicure $35 and pedicure $32. Despite the subpar reviews and "in the mall location" I decided to give Trix a try. We arrived on a Friday night shortly after 7 pm., greeted by staff with a handshake and smile, and then she directed us to the pedicure chairs. Annie Luong did my services and she was friendly, humorous, and wasn't too chatty. After a long work week I just wanted to relax with little to no interruptions. I previously had 3 week old dipping powder so for some reason the top layer was hard to remove but she was gentle and tried not to be too abrasive with the nail file. She began the removal process and covered my nails with cotton ball acetone, aluminum foil, and a plastic bag. Honestly it killed me that I couldn't use my phone- no Yelp, email, etc. but in 25 minutes I had beautifully pedicured toes and soft feet. Next I carefully moved to the manicure chair. This service included: nail soak, cuticle push back, trim, file, gel polish, and a light hand massage. Overall I enjoyed my experience. Trix is in a good location near the Off Broadway Shoes entrance and is in close proximity to the restrooms as the restrooms in Trix are for employees only. Pros: Closes late and offers a good selection of polishes and services. Cons: The prices are a bit pricey. I don't mind spending $72 with tip for service, quality, and relaxation. 2 out 3 isn't bad but it is the mall so you have to deal with customers holding conversations on their cell phones and mall traffic. Also, they do not offer beverages with service. After four days of jogging, weight training, and housework my gel manicure and pedicure still look great. ;-) read more

Nail Trix - Four day old gel manicure, still looks good. - Nail Salons Near Me - Nashville, Tennessee

I've used this nail salon many times and would usually rate it a 5. The only reason I'm giving a 3 instead of 5 is due to past experiences. I think I have in the past, actually, given it a 5 star rating. But this last time, I paid $50 for a manicure and gel polish and my nails were never cleaned, the cuticles weren't cut, no moisturizer used. The sample I was shown was a white dip with sparkle over it, but I only got the sparkle instead of the white. I couldn't tell how it was going to show up until towards the end. I should have spoken up sooner. They offered to add more color but I was concerned they would drill off what was already put on. And I didn't want that. The drill was used the entire time instead of cuticle trimmers. At the end, I was told to go wash my hands with soap and use the scrubber brush--which everyone was using, to clean my own nails. Due to the language barrier and attitude of those working, I didn't even mention it. It wasn't very busy. Even one of the workers commented on it not being busy. I will more than likely not return. So sad, because I've always loved this place. read more

Nail Trix - My "manicure." - Nail Salons Near Me - Nashville, Tennessee

If you're reading this, you're doing what I did. Looking for a reason to justify the two star rating and go anyway.... just don't. Aside from the service being a bit of a wreck my nails look terrible- which is the whole point right? Also, I asked for a manicure, got this terrible soap job paint with zero soaking, cuticle work, lotion- nothing. And icing on the cake- they charged me $30 even after I told them I didn't get a manicure like I asked. She's said "polish only is $30"... well I ASKED for a manicure and my friend, who actually got the manicure she asked for paid $35... seriously? Ugh. read more

Nail Trix - Messy, messy polish... polish is easy guys. Not good. - Nail Salons Near Me - Nashville, Tennessee

Great job and wonderful service. Brian was excellent! They came through on short notice and saved the day. read more

Nail Trix - Holiday nails - Nail Salons Near Me - Nashville, Tennessee

DO NOT GO TO THIS ESTABLISHMENT!!!! I am visiting from another state, my niece took me and I didn't wait, I was sent to table 9, the guy was more interested in watching whatever he was watching on his phone and when I gave instruction on my nails he ignored my request and continued to do as he wanted. He began filing off my nails and I asked him several times as well as putting away NOT to mess with the integrity of my nails but continued to remove my nails. I stopped him and got up I couldn't take it any longer as he continued to ignore my requests. To prevent a major scene and police being called I paid half and left. Called up to the nail spa and was refused access to speak to the owner! THIS IS UNACCEPTABLE AND THIS IS NOT THE END! Nail Trix you may think you tricked me but we shall see who the trix fall on when I'm finished My nails have been destroyed 14MAR2023 2:00pm My rating is -10, posted 1 only b/c I couldn't make a review without it read more

I'd like to find a nail salon that feels less like a factory belt and more like a spa experience. I guess you get what you pay for, but here they slap on coat after coat of gooey polish and send you to the dry table as quickly as they can, then get frustrated with the customer for messing up a toenail. The pedicurist wasn't even going to try to fix the whole toenail until I complained. I had generously tipped prior to the incident, and that was barely acknowledged. As no offer was made to refund, it's not likely we will be back despite repeated offers that I would have a better experience next time. Prior experiences with my daughters were really not much better. read more

They squeezed me in an hour before close(when they knew it was likely to take longer than that) and could not have treated me better. My acrylics desperately needed to be removed and Lam was super careful to make sure it was as painless as possible(I did not want to wait for a soak off.) He was super friendly and did an amazing job on my new set, even suggesting a subtle glitter polish addition that I loved(he was spot on when he picked my color for me, too.) Completely understood everything I wanted with very little explanation. Will be going out of my way to come back and see him next time. Thanks, LambChop! read more

Nail Trix - Nail Salons Near Me - Nashville, Tennessee

This was horrible. The man there asked me where I was from, and since it's not close I guess I got half the job. My nails looked form when I left. $42 for dip polish. One week ago. It's already coming off all my nails. When I have them done locally I get 3-4 weeks out of them. Totally a ripoff. Lesson learned. read more

Nail Trix - Nail Salons Near Me - Nashville, Tennessee

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This is the only place in town open late that has acrylics. I was unhappy last time I got my nails done there but decided to give it another try. The service was quick but looked good. The shape of the nail was nice as well as the length. However just like last time the polish was chipping within 48 hours. I went back and they were very nice about fixing it - but then the next day another spot chipped. It's only been about 2 weeks and my nails are chipping all over at the top and feels like it's going to get worse. Everywhere else, the polish lasts 3-5 weeks with no chips. Not sure if they use a poor brand of polish or it's in the way it's applied. 1 star because the shape and length was nice but that's useless if they are chipping all over the place and you can't get your money's worth. $45 down the drain. read more

A one star review is not low enough. I asked for white nails and got clear HUGE nails somehow they even managed to put two of the nails on highly unstraight!! It looks as if Edward scissor did my nails. Extremely displeased read more

Okay so look , the one on the right is before . The paint was chipping and they didn't look right , so I called to get them redone . On the left all he did. All he did was file down the paint at my cuticles and then I told him I want them repaint ( the one one the left ) THEY LOOK BLUCKY ! A mess and they wouldn't give me my money back they told me that it looks fine nothing is come come back in 20 and we will fix it . I don't recommend this place . read more

Nail Trix - Nail Salons Near Me - Nashville, Tennessee

This nail salon really kind of sucked. The lady was rude and they rushed through my nails and kept adding on charges for ridiculous things. Like at the end of my gel nail manicure I ended up owing $40 and wasn't very pleased with the outcome. But I reflected my disgust in the tip I left. They received a big fat goose egg as far as quality, customer service, and price. read more

Nail Trix - Gold V on black - Nail Salons Near Me - Nashville, Tennessee

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Great pedicures and manicures. Friendly staff. Pink and whites look wonderful. Good quality Creative nail powder. I got the dark pink and white. Got the signature pedicure with red polish. They also do gel nails and facial waxing. read more

Nail Trix - Wonderful pink and whites. - Nail Salons Near Me - Nashville, Tennessee

I'm from San Francisco and came to Nashville for a conference. Stopped into Nail Trix for a shalack. They do charge $5 to remove the old shalack (usually included in the price at salons in CA) but I had a nice experience and my girl, Hana, was really great. She consulted on which colors looked good on my skin tone and really took her time. I'll be going back the next time I'm ever in Nashville! read more

Nail Trix - Hana did a great job - Nail Salons Near Me - Nashville, Tennessee

I've come in here a couple of times and it's usually pretty good. They offer 4 or 5 types of pedicures. I usually get the second one which is $32 but today I asked for the basic one at $26. Right when I said basic, Brian(my nail tech) pouted and tried to talk me into the second one. I understand trying to up sell but after I confirmed I wanted the basic twice, I wasn't very happy, nor relaxed which is the mood I prefer to be in while enjoying a pedicure. So three times I had to say, I just want the basic. He continues to pout, does a mediocre job and gets to me the drying fan as quickly as possible. It was very disappointing from a salon I had started to like that is close to my house. read more

I've been going here for a couple months now. So convenient for after work when the other salons are closed. I always get the dip powder and my nails turn out beautiful every time. Friendly staff and excellent service. read more

This experience made me very sad. I expected highly of this place because I have used it before. The massage was great but my finger and toenails were ruined and splotchy I had a mani-pedi. All I did was ask for a refund and I unfortunately wasted 46 dollars and could not get my money back. Please beware how you spend your money here. read more

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The overall appearance of the salon was both clean and organized. Lam gave me an excellent shellac French manicure, and made sure I was 100% happy with by asking for feedback multiple times throughout the service. read more

Nail Trix - Gel French manicure done by Lam! - Nail Salons Near Me - Nashville, Tennessee

I came in on a Tuesday night and for being in the middle of a mall, seemed to have regular customers. Dee, who I believe is the owner or manager, did my pedicure. Not only was she super amazing about being sensitive about my extremely sensitive feet, but my toes look amazing and my feet are the softest they have ever been after a pedicure. I'll be only going there from now on. read more

We came in to get our toes done today and had a great time! We were able to just walk right in and get seated and started within minutes of signing up on their list! The ladies that gave us our pedicures ($32) were very nice and engaged in conversation with us which was nice! Our toes look great and and our feet feel soft! Mission accomplished! read more

My mother and I are in town on vacation. She had a cracked nail, and in order to prevent the nail from breaking all the way through we went to Nail Trix. This was a mistake. She waited patiently for over an hour, after seeing other people of different races be prioritized before her, even though they arrived after her. When she was called they told her to just put a bandaid on it. Instead using a clear acrylic to build up the strength of the nail we were dismissed and told they could do it. The nail was not yet broken down to the quick. After their refusal to help the nail finished breaking down to the quick. Now she is in pain, and having to deal with a nasty splint to keep from further damage to her finger. This is all due to a lack of training and initiative. NEVER EVER GO HERE read more

Exceptional service and a kind staff! Didn't just do there job but interacted with the group i came with and made it fun! The manager (didn't catch her name but she was wearing glasses) was sensational. read more

If I could give this salon a zero star rating I would. I came in for a acrylic set and I asked if I could have a nail design done and the staff said they no longer did designs for customers. The guy who did my nails said he could and seemed happy doing so, and started working on the design. but when I asked him to add another color he sighed- even though the nail polish was two feet behind him. He then quickly removed the nail polish and said he would only paint them. He quickly rushed my nails and asked me if I wanted shellac and I told him no thanks. He still applied the shellac anyway, and then told me how they quit doing designs because people like me would always add another color or change the design. The guy hardly let me nails dry and rushed me to pay right away. After the guy finished my set he charged me $60 even though I told him no to shellac- since he couldn't do the design that I had originally asked for. My nails immediately started chilling when I got back to my car. I went back to the salon and spoke to the manager to ask if I could have a refund.. but of course the best she could do was redo the paint. Nevertheless, I got them redone since I had absolute no choice. She also added that they can't do designs anymore, but said he still "gave it a shot" if he had never started doing the design in the first place I would've been happy with a solid color and no design. Instead, he "tried" and revealed that the employees are too lazy to do any kind of design. I hate wasting my time and money on the laziness of poor customer service. The whole experience was awful, I won't be back! read more

I had heather , very nice. My gel manicure came out great. Gave the best hand massage. Will be back

Terrible. I'm not a reviewer but I hate wasting money over the laziness of employees. My roomie and I decided to try this place out and will not return. The Special Spa Pedi was what we both requested. No foot massage was included. The hot towels were laid on the tops of our shins for maybe 5 seconds. Then the tech clipped my toenails with cuticle clippers instead of actual nail clippers, proceeding to cut my toe - making it bleed. She then asked ME "what happened?" Finally, the paint job itself included only the color I chose. No base or top coat. I'm currently waiting on my roommate as she asked for a French Tip and her tech did such an awful job, they're removing and doing a solid color polish instead. No worries though, they're super quick to take your credit card for payment at the end. read more

The location of this salon is convenient being that it's located within Opry Mills. So I thought I'd check them out for a pedicure. I was able to get right in. I was disappointed in the pedicure, they didn't appear to have sanitized equipment since it was all lying in a basket at the chair and didn't come out of a sanitizer. This is the first time I've ever had a pedicure with no massage, which is my favorite part. So I don't know if I'll be going back. read more

My sister and I stopped in here on a busy Saturday and got a pretty awful manicure. They didn't do cuticle maintenance or even a decent shaping .We should have painted them ourselves and saved $20. read more