I went in on Wednesday March 18th for a gel-x manicure. This salon is not my norm as I typically go to Top Nail but decided to give this local salon a chance. As of Thursday March 26th I have lost the thumb nail on my left hand and the nails on my left index finger and left middle finger are lifting and preparing to pop off. If you look at the photos attached, you'll see the nail came off of my finger smoothly, there is no tearing of the natural nail because the nail did not come off from force but from improper application. All the loose nails are on my non dominant hand so it is not from misuse or strain. From the start of the appointment things weren't going well. As she put the nails up to my finger, they felt too wide. When the manicurist, Kelly, was trying to glue the nails on, she was squeezing my fingers so tightly that they hurt and were turning bright red. She tried to cure the nail under the blue light but kept accidentally hitting it with my finger and turning it off. She was going in circles the entire appointment trying to keep the light on and turning it off. When she would finish with a nail she would use her nail to scrape the glue from my nail because since the nail was too wide it was being glued onto my skin. This was my first sign that she is inexperienced. When she finished with my right hand I looked at it and was horrified, two nails were visibly crooked. I said something and she just brushed me off and said that she would file them so they were not crooked. This makes no sense because the base of the nail will still be misaligned no matter how much you file. I expressed my concern again and she again brushed me off. When she got started on my left hand I expressed concern over the fact that the first nail she put on (pinky) was again crooked. She seemed frustrated and TORE THE NAIL OFF MY FINGER AGGRESSIVELY. I won't go into detail with the other concerns, you can see for yourself the unnatural pink, crooked nails, overly thick French tip, etc. To top it all off it took her almost two hours to apply the nails!! I sucked it up that they might not be visually what I wanted, paid, and left. But now that the nails are all lifting and coming off after only having them on for a week I had to write a review and warn others. I have had countless gel-x sets put on at Top Nail and have never encountered such poor technique and application. This was genuinely the worst manicure I have ever received. So disappointed and would NEVER recommend someone visit this salon. I genuinely would've been better with press ons from Target. This was a complete waste of two hours of my time and $75. read more