THIS IS LONG !! I really did not want to write a review. However, I want everyone to know what a chance I took. I was recommended to this place by my daughter. My very first visit I had dip nails and the gentlemen that did them was very loud. I over looked that because more employees were being loud as well. I just figured, hey whistle while you work. (meaning fun) They loved to call everybody BOO, BOO which I find unprofessional. Nevertheless in 24 hours I had to return to the salon do to the separation of the dipping powder and my nail. This salon gives a punch card and every time you have your nails done, they sign it. On the 5th visit you have ten dollars off. When I did return, I had to prove that I had been there by showing the card to 2 different people. Also the owner said that, if I did not remember the color they would have to charge me something. I think not. A different gentleman did my nails, and he stated that they had to be trim down due to my nail curling underneath. Oh wait, I forgot a very important incident. While I was there, my 3 year old granddaughter was with me, and I asked if she could have her nails painted. The gentleman said yes it would be 5 dollars. No problem. I was not pleased with the length of my nails when said and done, and I told them that my hands look like toes. I didn't mind paying for what I wanted. Anyway, when I got the register to pay the owner try to charge me 8 dollars for my granddaughter. I stated that the gentleman said it would be 5. She then called the name of the employee and spoke in her language. I am sure she was upset about the price for my granddaughter.
Next visit: I made an appointment and arrived on time and was not able to get the nail tech that I requested. So, the owner asked me would another person be okay. I said yes. She the sat me with a different gentleman. I returned 2 weeks later, I received the same guy. when he took the polish off and begin to drill, I noticed 2 spots on 2 different figures. I asked the gentleman, is this something to worry about, he replied "no." I asked him while he filled my nails, was he sure that wasn't a problem being concern about my nail he replied, " if there was something to worry about he would tell me."Well now, it is getting into two weeks to return to get my nails done which I had plan on to Friday 04/19/2019. I was in a department store shopping and a nail on the right side fell off in the store on 04/18/19. When I looked a my nail it was green.I did not continue to shop, because the nail salon closes at 7 and it was 6:53 and I needed to head over before they closed. I arrived at 6:59, and the owner asked what she could do for me. I wanted to remain calm and professional and not upset the other customers. When she came to me, I spoke in a low voice and displayed my nail to her, and also I explained to her that I had a conversation with the guy who did my nails and we discussed the small spots in my nail beds. She immediately said, "how did this happen and it was no big deal." She went on to say that they can not help if water get under your nails. I asked if they could just take them off. She stated that she would but it would be a few minutes as if she had a customer to finish. When another employee was done, I am assuming (because spoke in their language) and had her take care of me. The lady technician viewed my missing nail and had me sit in the middle section of there salon. At this point I could not hold back the tears. The technician then told me to keep the one nail off for a couple of days and come back to put another gel nail on my nail.
I then explained to her that there maybe a fungus on another nail. She removed the nail, and yes it was black with fungus. She stated that it was not a big deal, and I am sitting there trying to hold back emotions and tears which was not working at all. The owner and the employee were talking and even though I can't understand there language, I knew they were discussing my nails. The owner walked over and pointed at another customer and stated that she had a fungus as well,and she wasn't upset. I explained to her that I googled the information and the only way that this happened was that the nail and acrylic was not sealed properly. She walked away following my statement. The technician that took the nails off , said that she would give me a file to continue to file away at the fungus and come back in a few days, and she wanted me to leave with 8 nails done and 2 undone and fungus-ed. I said take them all off. She wanted to know why. I stated take them off please. She said "you are the boss lady." I just wanted them gone at this point. I also told her I have been getting my nails done for years and l never had this problem before. After she finished removing them, she put some oil on them and ask me to wash my hands. She said come back in 4 or 5 days and she would take care of me.I thank her for trying to make the best of an terrible situation. read more