I came in for a fill and a pedicure. They took me as a walk-in, but I will not be back. I asked how much the fill was and she said let me see your nails and she told me they were $40. When I went to Pay, she said she had to fix my nails because they were too thick and it will be an extra five dollars. Honestly, there was nothing to fix. She just had to file them down a little more. Now they're so thin they're chipping and it hasn't even been a week. I should've been told ahead of time that that was going to be an extra charge. The pedicure was OK but massage was less than good. It was more like a rub. They only accept cash so I had to go next-door and get money and pay extra $3.50. last she (Kim) I think her name was, kept calling me by the wrong name, I would correct her and then she'd still call me something else. The place looked old and dirty. I definitely won't be back. read more

Nail Company - 2 chipped nails and it has only been 5 days. - Nail Salons Near Me - Lemon Grove, California

I frequent Nail Company for my pedicures, manicures and my eyebrows. The ladies who work here are great and do good work. They also have good prices. TIP: call and make an appointment will prevent you from waiting. read more

Nail Company - Nail Salons Near Me - Lemon Grove, California

When you thought you found a nail place close to home. Please don't take a walk in when you have other appointments. Don't start a service on a customer and expect them to wait, because you need to finish them, while you handle your appointment clients. That's not good business and it's rude when one of your workers Kim, laughing like the situation is funny. That's very unprofessional, disappointing and disrespectful to the customer. Starting a service on a customer and not completing and expecting them to wait, while you do your appointment customer and one was late, is unacceptable. You just lost what would have been a loyal client. Your business being around for 25 years, you should know customer service should be number one Thu! read more

I hate leaving bad reviews but this truly was the worst experience I've ever had at a nail salon. First of all, the place is dirty. Everything inside was dusty or stained. Secondly, I went in for a gel removal manicure and gel removal from my toes. Super simple. The nail tech who serviced me rushed the entire process and painfully cut my cuticles 3x, then didn't take the time to clean the 'dirt' from my nails, all of them are shaped different and are different length. Slapped on some clear polish super fast and that was it. Then immediately asks me to get into the pedicure chair while my nails are still wet, asked me to take my own shoes off then rushed through the removal, didn't file my nails or clean them again then said "done" without drying my feet and walked away... I regret leaving a tip. I actually want a full refund or for a different nail tech to take the time to ACTUALLY service my nails. This ruined my evening... read more

Nail Company - Nails - Nail Salons Near Me - Lemon Grove, California

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My mom has been going to Nail Company and has been getting her nails done by Judy since she was in high school and when I was little I would go with her every time and get my nails done too. Now I am 23 years old and I have been going to Nail Company ever since. All the nail technicians are so sweet and know exactly what they are doing. Tu does my nails and she is amazing she makes sure she does them exactly how I want them. Kim does my pedicures and she makes my toes look perfect she also gives the best foot massages too. I always get compliments on my nails and I recommend Nail Company to every one. You will not regret coming here the best nail salon! read more

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I was referred to this salon by a few military wives and decided to give it a chance. Yesterday was my first visit and I am extremely pleased with my service. I normally pay $25+ for a fullset and $40+ for nails with designs. At Nail Co. I paid $27 total for a fullset and designs. I was seen right away! Judy did an amazing job....very kind and friendly. I will definitely become a loyal client. I'm giving it 4 stars due to the size and not the most posh place. Also because the nail polish selection wasn't the best. But overall......GREAT!!! read more

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I have been coming here for 12 years, these ladies are so polite and welcoming. My nails are always fabulous.

I've been going to Nail Company for years. Everyone is so sweet and so helpful. They're always willing to work with my schedule. Cindy, Judy, Thu, Sofia, and Kim are all such a joy! Just explain what you want and what you're looking for and they're going to do just that. Such a family environment. I recommend all my friends and family to come here! read more

Well this was a horrible 15min pedi I advise no one to endure. Small dive and not very curious with customers. Don't waste your money useless you want some fungas or hang nail chongs.. read more

I was in town from the Bay Area and needed a pedicure before I hit the beach. My mom comes here so made us an appointment. Not only did they help us right away, they did the quickest quality pedicure I've had in a while. Everyone here spoke great English, which was great becomes sometimes I struggle to understand at other places because of the language barrier. There was a great selection of pedicures, manicures, and colors. Job well done. read more

Everyone at this salon is very good at what they do! I had a custom request and it came out great! Just and her crew are fantastic. read more

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ok, I'm not a fancy smancy girl who needs to get her nails done all the time but sometimes I'm lazy and don't want to do them myself! The Nail Company in Lemon Grove is a descent place! For a mani pedi it's only $20! The place is clean and not in the ghetto! I always call in advance and make an appointment with Kim ... she always does my nails perfect! =) I would also suggest maybe bringing in your own nail polish... the ones on their shelf look pretty old. They take walk ins and if they aren't so busy it's right away, but if they are busy sometimes you gotta wait a while. I'd call in advance. This is not your posh nail salon, but it does the job and it's cheap and clean! read more

I was actually quite pleased when I walked out of the salon thinking that I got a great deal, but today I am very disappointed after reviewing my bank statement and noticing that not only did I get the $46 charge that I was just "Ok" with ($45 for the actual services and $1 debit process fee), I also was charged an additional $2! For what? ...I wish I knew as that was not disclosed to me! I think I'd be more "Ok" with it if they had been upfront about all these charges ahead of time! It really adds up considering that I had left a cash tip as well! read more

Nail Company - Extra charge?? - Nail Salons Near Me - Lemon Grove, California

I went in Jan-March 2010 Thanks to Essie, I was in desperate need of a manicure, and so I gave this a chance and went in for Kim's manicure service and I became Kim's loyal client. It's true- the nail color selection is not wide of a variety. This place has many loyal clients, and it's not a posh salon with a hip pretentious front. This place is clean, sanitary, and Kim is very thorough and meticulous with her manicures. This is all she gets booked for, she specializes in this and I can see why. She's very sweet, and the ladies here don't gossip. I speak their language and when they DID talk, it was all business-related. One of the ladies surprised me with her Spanish speaking skills. Making an appointment with Kim is best to ensure a timeslot with her. But they DO take walk-ins. I've gone to enough nail salons, and I was raised in nail salons so I definitely know how a good nail salon operates. Kim doesn't give attitude when you tell her your preferences or ask her to file down the corner a bit. I am very picky about my nails and feel inclined to put up an image, because no matter where I go, I get the same look for my nails and Kim upheld that image for me. read more

I really wanted to like this place after reading the other reviews. The woman who did my nails was very sweet.... however: * the gel on my nails peeled off a week later (after I was told it was supposed to last over 2 weeks) * she tried to put the nail tattoos I brought onto my toe nails and they looked horrible, I tried to tell her there were directions on the back of the package but she insisted on doing them her own way * the pedicure took so long that I got gypped on my manicure and was still charged the same price * when I leave I am told they only accept atm cards so my husband had to drive over there to bring me my atm card as I had only brought my credit card with me to the appointment * the total came to $63, I was charged $66 according to my bank and then on top of that my bank took out $2 for an atm charge A complete disappointment and a huge waste of money. read more

My first time visit was a very well planned appointment. The appointment was setup by my best friend. She had scheduled two pedicures, a full set and fill appointment for 12:15 PM. Her go-to specialist is Judy, Judy seems to very popular person at this shop. Communication among their staff I guess can be a little more organized. But I am satisfied with the work produced, although they could be a little more clear on what is it that customers request. If my overlay would be the same as a full set, then just stress onto the customer that is is a better choice to get the more for your purchase. Overlay and Full set same price. Service was quick *once seated*. Service before and after were ok, could use a little more customer service skills reassurance of nail tech actually is in or is on "vacay". Location is good, no complaints. read more

I have always got great Service here. All the ladies are so friendly. Kim knows how I like to have my pedicure done. Short toe nails. Judy always does my finger nails with a design. I get so many complement on my nails.Two ( sorry I don't know how to spell her name ) she does my eyebrows. She also did a GREAT JOB!!! On tattoo my eyebrows,I get so my on my eyebrows. Make appointment! read more

Nail Company - Nail Salons Near Me - Lemon Grove, California

Take this not only as a complain but also as a suggestion. The place looks very dirty, old, and smells like weed and humidity. Your prices aren't super good, so please buying some wall paint, and burning some scents shouldn't cost too much. Cleaning everything sparkling doesn't cost money either, it costs time that will make your customers feel more welcome. And if you feel like updating some things I recommend that too since a lot of your tables are scratched, full of dust and nail polish. Your nail polish is old, I can tell because it takes longer to dry. Those are maybe minor things, big issues...I don't know where people get their certificates here in California. But I've always gone to nail salons in Miami, and there's this salon that had a motto that was very important "beauty doesn't mean pain." Ripping off gel polish, acrylics, and powder gel, with nail pliers and acrylic nails is never been thing I have seen. My nails got extra damaged and ripped off with the powder gel, leaving them very thin and red. Second big issue... tools are used and reused, no fresh, no sterilized, no disposable liners for the pedicure chairs. You are very exposed to getting an infection or nail fungus anytime. The lady with the painted eyebrows, if you can't deal with people get another job cause you are bound to get punch on the face someday. The 2 ladies that helped me out were ok. But the whole environment made me feel like running out of the place. Yes, it might be a little bit "cheaper" than some other places. But not worth the risk of getting fungus or infection later. Go somewhere else people, this place should be audited by the county for safety hazard. read more

They say customer service goes a long way, so I feel somewhat guilty for giving them two stars. I've come here about 4-5 times and I really want to love this place. It's close, the staff is friendly, they take walk-ins and they're affordable. or NOT?! EVERY time I've left, I leave scratching my head how I spent way more than I thought. This last time I took note. Full set with white tips is $21, reg pedicure $13 and brow wax $6 = $40 Each time I've been here I've had a different employee assist me. Each works a little different (super nice). But they never once mention that "this will be extra". The last time I was there, they asked if I wanted white tips or white powder. I said it didn't matter. She then asked if i wanted a pink fill or a regular fill (had both jars on the table). Again, it doesn't matter. I asked to get my brows waxed and apparently she did some threading. Somehow my bill came to $56. It seems they just tack on whatever they want throughout your entire visit there not asking or mentioning the additional costs. What prompted me to write a review was seeing my bank change of $2.50. They say they accept debit cards, but what they are doing is running the cards as cash back. so they have to run it in variables of $5. I realize all together my visit there was over $58.50. I can certainly find another salon that is cheaper that offers the same service or a more upscale one if I'm looking to shell out $60/trip. read more

This place is such a great find! I really enjoyed my mani and pedi. Kim took the time to take care of me pinky toe/ which always has had issues with being ingrown. read more

Michelle did a great job with my pedicure, I love them. I'm a very happy customer and definitely coming back

myPley: Word on the street arrived to my ears that Mexican women relish and admire, dare I say something extraordinary and unfamiliar to their soft eyes, clean feet on men. Well, since I happened to set for Mexico I decided to come to the Nail Company for pampering of the feet. Nail Company struck me very professional and hospitable; They provide a massage chair which appears to be the necessary station for service. Once buns and back make contact with this massage chair, thy feet are delicately placed in firm hot water. And the corollary of this generous premonition, of course, is your classical pedicure. I have an urge to write voluminous notes about the consolation of the massage chair. I also feel a craving to give a precis on how mathematical and aesthetic of a job my nail technician had completed. So true, I am pressed to exhaust the details, however, you are welcome to find out for yourself. It is something that you must not take my word for. In whatever manner in which you can see for yourself the magnificence of this business's special consumer-technician relationship, there is one detail I wish not to omit and I wish to reinforce... Upon being asked the million dollar question, 'what color,' I can honestly assert that I opted out of mahogany, old rose pink, blizzard blue, antique ruby, citrus yellow, I declined all offers above. Do you want to know which color I decided to get for my trip to Mexico? No, not lime green, coral white I thought about but also negated, and chili pepper red did not sit well with me either. Well, when asked the question, I peered into the chuckling and naive eyes of my wonderful technician and answered, ''today my nails will remain uncolored. You, ma'am, have done an extraordinary job and I do not want to ruin my feet with paint. I am going to Mexico tomorrow and I will let my feet speak for themselves since I can not speak Spanish.'' read more

Simply the best customer service in all the nail salons I've been to here in San Diego. These ladies are fabulous! Thank you!

The only thing is my nail color and gel fell off too fast. Might be because i just had a baby.

Super nice people! So genuine and extremely caring about me liking the way my nails looked! Got my nails done by Sophia and will definitely be going back to her for my fills!!! She was great and love my nails. Great prices too! read more

I been here once or twice, Judy has been always very nice and the service has been average and that's one of the reasons I always have gone back, but last night was not so great, the lady who did my pedicure is not very nice, she seem in a hurry to finish my toes, so much she almost tore a piece of skin off, TOO RUFF! I got the spa pedi which comes with a hot towel, she gave me NO Towel ! and usually I get a nice massage well NO.. she seem pisst. and i really doubt I go back... unless I am sure not to get her... I hope she realized why she only got $3 tip... your service reflects on your tip,has nothing to do with me, I am a good tipper when I get good happy service.. ahhh no so much here read more

Very nice ladies but when I walked in I asked if they could do a gel mani-pedi at the same time since I was on a short lunch break. They assured me they could and started with my mani, i just thought they were cleaning a pedi chair for me but they didn't put me in it til I was done with my mani. The lady who did my mani rushed so much that the top edge of my nail is jagged and there are spots that show my nail underneath the light coat she put on me. The other lady who eventually did my pedi rushed through that too and clipped my cuticles too much and pulled some skin off my big toe so it stung when she wiped it with alcohol. Overall would not come back. I'd rather them tell me they could take their time with just one service than do a shitty job when squeezing in two. read more

From the first time I came to Nail Company the owner remembered my name! I have been going to this salon for 17 years and I always walk away with the best and strongest nails. People are always telling me how wonderful my nails are! I am a customer for the long haul! Thank You read more

Excellent, friendly service from Kim for my long overdue pedi. I felt like Will definitely return.

Never again! This place is dirty but by the time I realized that, I was in too deep & decided to hang in there. The nail polish selection is limited & they aren't using the high-end polishes like OPI. The technician who worked on my pedicure did something to my nail that caused a weird burning sensation & all she could say way "fresh & clean." Well, that place is anything BUT fresh & clean. This salon could benefit from a good wipe-down with some Lysol wipes & a mopping of the floor to at least make it seem halfway decent. Thankfully nail salons are a dime a dozen around this town, so PLEASE don't waste your time or money going to this place. I also wanted to mention that no base coat was used, which I found odd. Oh well, lesson learned on my behalf! read more

I've been a loyal customer for over 10 years!! Thu is my go to girl every time! She is friendly, professional and so sweet. All the girls here know what they're doing and there is never any turnover...they all know my name! I highly recommend Nail Company!! read more

Horrible job I will never go back my nails are not even and I also did a pedi and the lady did not know how put nail polish on my toes I just ask her to remove it am so mad don't waste your time or money here people read more

I love this place! TERESA IS THE BEST! She takes her time to make you're nails look perfect! She's so nice too! The salon is very clean. The massage chairs are nice and we'll kept. The price is great too 40 for gel manicure and pedicure. The only problem would be that THEy ONLY TAKE CASH. They do have a atm machine but the bank is a block away so I don't mind. I have had the other ladies do my nails and they're great but Theresa is always the best! read more

I really wanted to like this place since i live down the street. First time i came here i got my eywbrows waxed. Second time i wanted to get a full set and pedi as soon as i walk in she tells me can you back later? Uhmmm in my mind im like theirs 2 of you and you only have 1 customer.??!! 3rd time i came in i had a full set and pedi. They have a few selections on gel polish, i was pretty disapointed since all the colors i wanted they had "RUN OUT" the lady doing my pedi was really nice we had a conversation going on since she started mt pedi, But... the other lady who did my full set rushed while doing my nails which at the end i left whith a burning sensation on my cuticles and 1 uneven nail. Not to metion it has not even been a week and this gel polish is already coming off. read more

Came here on a suggestion from family, and I've been coming back ever since. The pedicures are soooo relaxing. It a good place for a treat yourself day. Get a gel manicure and a spa pedicure and you won't regret it. I've gone weeks between nail jobs and the paint does chip or crack even after almost a month. They have waxing in the back so if you want to spend a few hours to yourself this is a good place to go! Kim is the best and will take great care of you read more

I've been to this salon a few times. However I had my best experience last Saturday. Originally, I just wanted a full set but then I saw a customer's nails who I loved so I got a replica of her design. I didn't mind coming back for my nails i believe she overbooked me. Anyways that's why I didn't give 5 stars. But I absolutely love my nailsdone by Judy. I have never had a ddesign because I felt like the cost will be too high for me. she charged me $32 for designs on 6 of my nails. Ill try and post a pic so you can see the results. I will definitely be returning as a permanent customer read more

Theresa is the best. The ladies here take care of you and the price is great. Their nail polish selection isn't the best but it's pretty decent. They always do a good job and I always feel like I got a good price. read more

Nail Company - Nail Salons Near Me - Lemon Grove, California

I've been going here for years and I never had a complaint until a few months ago. I made an appointment and got there at least 15 minutes late. No one could take me. And I waited 30minutes. I called the shop after I left to show how dissatisfied I was with the service and Judy yelled at me. A time before that I was cut by the owner. And the time before that I had to witness the employees yelling back and forth and got a crappy job done. I finally went back a few weeks ago and the place has changed. Still needs improvement. read more

I have been to many nail salons, but this is the best! They do it all from nails/feet, eyebrows waxing and tattooing brows. The girls are great and very friendly. Prices are comparable to others. Call them and get an appointment now! read more