Would give zero stars if I could. The reviews from 2020 are grossly outdated. The nail techs mentioned in those reviews, like Abby (quit well over a year ago) and others who were hit-or-miss, like Nicky, all quit some time ago. At one point months ago, the only techs working were Nikita, the owner, and a tech named Madison, who is AWFUL, regardless of the previous poster's reviews (I heard a woman complaining to Madison because the woman had been sitting there 90 minutes for a manicure, and Madison apparently couldn't even polish her nails correctly. She is very slow on fill-ins, and had to be assisted by Nikita because she could not make the acrylic even and without lumps), and some new girl (amber?) with multi-colored hair who was supposedly booked 3 months in advance. Nikita was telling clients this so they would go to Madison, and so Nikita herself wouldn't have to take them. Nikita was hemorrhaging nail techs, because they all quit, but in her arrogance (laziness?) of being "the owner" she refused to take any clients in addition to her regulars. It makes one wonder WHY all her nail techs quit. You can figure it out in just a few minutes of talking with Nikita, and when you feel the mood and the atmosphere of the place. I guess she didn't care whether or not she had clients walking in the door. One would think the owner would keep as many clients coming back as she could until she actually hired experienced, good nail techs. She's not an owner who is "willing to sweep the floors", as they say. All of this is not good when your salon is much more expensive than most salons, but the work and the expertise doesn't warrant the prices. They try to put on an air of being an "exlusive" salon, but they are far from it. In and of itself, serving alcohol doesn't make you "upscale". They need to lower their prices and hire people who actually are good at what they do. Nikita doesn't realize that THIS is what will make her some money, NOT overcharging the reduced number of clients she still has, and relying on clients who don't come regularly and aren't that particular about how their nails look, as long as they are ridiculously long, pointed, and painted garish colors. Quality nail techs will attract a clientele with money, who will keep coming back. Women talk, and they will recommend a good nail tech or hairdresser. If a woman likes the nails of another woman she sees, she will ask that woman where she gets her nails done. There are nail salons on every block, and many do very good work; better work that Nail Addicts, for less money, and the atmosphere is a lot more welcoming and relaxing. I was tired of paying top dollar for substandard work, as were others. Nail Addicts is ridiculous. They are not the "classy, upscale" salon they want to portray that they are. read more