Jerry for helping us sell our home. He was very patient and always quick to respond, especially…read morewhenever we had questions. He made the whole process feel much easier and less stressful. We truly appreciate his help and would definitely recommend him.

Jerry Sun made this one of the easiest home sales I've ever experienced. He was always quick to…read morerespond and incredibly proactive throughout the entire process. His marketing was outstanding--professional photos, drone shots, and even a 3D floor plan that really made the home stand out. What truly set Jerry apart was his guidance and compassion. He helped us navigate selling a trust-owned home during a very difficult time after the loss of a loved one, providing clear and thoughtful advice every step of the way. 10/10 experience--I would 100% use Jerry again and highly recommend him to anyone looking for a top-tier realtor.

Angel Chao and the Eva Lin realty team were the best allies we could've hoped for when we bought…read moreour house. I say that not just because Angel was extremely knowledgeable, but also because she treated us with the same care she'd treat her own family. She was patient with us as we changed our minds a few times on what our wants/priorities were, was incredibly forthcoming about the pros/cons of every house we visited, and never once pushed us toward a home we didn't love. She gave us practical advice on how to discern if an home was for us - this included her strong recommendation that we visit the neighborhood at night to make sure we felt safe. We followed her advice, and are glad we did! Even after we closed, she guided us through an intense and complicated 14-day escrow that would've been impossible to navigate on our own. We were very closely in touch, and she really kept us in track. During escrow, we had a great experience with all of the inspectors that the team recommended to us - we truly felt that they only recommended companies that they would use themselves. Furthermore the team arranged everything for us - it really felt like a concierge service! For these reasons and so many more, we enthusiastically recommend Angel and the whole team to anyone looking to buy a home!

I keep a close eye on the real estate market and I had two big worries going into this home sale…read more First, I was concerned our house wouldn't sell at the price I wanted. Second, I was worried it would take months to find a good buyer. Thanks to Eva, neither of these scenarios materialized. In fact, she got us multiple strong offers within a week of listing the house on the market and we accepted the best offer at a phenomenal price. On top of that, the entire transaction was under contract and closed within 30 days. In addition to the fantastic sale outcome, our overall experience with Eva as our agent also exceeded my expectations. My favorite thing about working with her was how accessible she was. I know she's one of the top realtors in town so I was worried that she'd be hard to reach and maybe even distracted with a heavy client load. It turned out that wasn't the case at all. She was easy to get a hold of and she gave me her undivided attention each time. TLDR: If you're looking for exceptional, top-tier service, go with Eva. Eva made what's normally a very stressful process so incredibly easy, and we're truly grateful.

Grace was amazing to work with on both buying our new home and selling our previous one. From the…read morebeginning, it was clear how knowledgeable she is and how well she knows the San Gabriel Valley neighborhoods. Her insight and guidance were so helpful in narrowing down the right area and finding a home that truly felt like the right fit for us. Throughout the entire process, Grace was professional, thoughtful, and incredibly supportive. She gave us solid advice at every stage and made what could have been a very stressful experience feel much more manageable. She's also a strong negotiator and always made us feel like she was looking out for our best interests. Would absolutely recommend Grace to anyone buying or selling in the San Gabriel Valley.

Grace was our agent when we bought a house for our family in Pasadena. She is an amazing agent:…read moreprofessional, responsive, friendly, careful, and detail-oriented. She genuinely sought a house we would be happy with, considering both quality and price. She worked with us for over 10 months. She gave us space when we took a break from searching, and increased engagement when we were ready to resume. She never took shortcuts. We never felt pressured to go one way or the other. Trying to persuade is never her style; instead she simply and plainly lays out the facts and the various considerations. She let us sit on a decision and take all the time we needed even when that meant a house might no longer be available. We are very happy with the house we finally bought. We couldn't have hoped for a better agent and we are recommending her to anyone we know who is in the market.

I was referred to Alex when a friend sold their home with her and had a fantastic experience. In…read moreshort, we also had a fantastic experience selling our home! She's easy to work with and highly collaborative. She has a great support system around her which enables her to accommodate our circumstances (contractors, staging, escrow, etc). She laid out the proposal from start to finish and it's really impressive how on point it was. Where she really shines is her attention to detail from an interior design perspective to ensure your home draws the maximum amount of attention and opportunities. Throughout she was hands-on with checking in on the property, inspections, and giving me the rundown of each open house session. If you're looking to optimize your home buying or selling experience, I would highly recommend Alex. She has competitive commissions and it's definitely money well spent.

As a first-time homebuyer, I had a million questions (and a lot of emotions) throughout the…read moreprocess, and Alex was truly incredible every step of the way. She was patient, kind, and always available, answering my emails and texts late at night and early in the morning without hesitation. What I appreciated most was her honesty and transparency. She explained the offering process in detail, walked me thru all the paperwork and made sure I understood everything, and I always felt like she had my best interests at heart. She wasn't just my realtor, she honestly felt like my therapist at times lol, and helped me stay grounded when the emotional ups and downs of the search got overwhelming. I can't imagine going through this experience without her, and I would wholeheartedly recommend Alex to anyone looking to buy a home, especially first-time buyers who need someone they can truly trust!

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

Working with Mike was a great experience from start to finish. Mike is incredibly knowledgeable…read moreabout the market, responsive to every question, great communication, strong marketing, and expert guidance throughout. Whether it was negotiating the best deal, or handling unexpected challenges with escrow he is ready to assist. Everything was handled smoothly and professionally. He assisted us from listing to closing of escrow in 3 weeks. Thank you Mike and his team for the outstanding works. I highly recommend Mike Chou to anyone looking for a caring, reliable and professional realtor.

When you go to the dictionary and look up "professional" or "capable" or "effective," you'll see…read morethose definitions. What else would you expect? It's a dictionary, that's what it's there for. But along with the definitions of those specific words, you also will see a reference to Kenya Reeves-Costa. Believe it or not, that is a shortened version of her name, as her full name is "Kenya Teresa Sarah Francine "Francy" Keller-Reeves-Costa" but that's too long to fit on a business card. And perhaps that reference in those definitions would hav been hand-written in, but no less accurate. Jokes aside, Kenya is a consummate professional with a crack team at her side: she's diligent, excellent at follow-up, a proactive advocate for her clients and a solid negotiator. You couldn't be in better hands, unless they were the Lord's. Or Galactus'. OK, maybe not Galactus', but the Lord's or...some other...giant person. Ant Man? He gets big sometimes, right? I think I saw that in a movie. Forgive me, I'm meandering because I've been drinking. It's just water, but still...phew: strong stuff. Anyway, highly recommend!

Relationships are key, integrity matters and your gut is probably right! These are three of the big…read morelessons that were reinforced through our time working with Kenya. It has been a few months since we moved into our new home. I wanted to let the whirlwind of the home search and purchase process cool off a little bit before writing this review. I love our new home and our neighborhood and Kenya played critical role in helping us get here.. She took the time to show us enough properties to get a solid sense of what we were looking for and the things that were important to us. She also threw a couple of houses in the mix which helped us zero in on what we didn't want lol. Once we did find the house that we were very excited about, Kenya walked us through the process of making an offer, getting inspections, negotiating etc. Unfortunately the seller's agent proved not to be operating in good faith and we had to withdraw the offer. Kenya quickly pivoted and was able to use a connection she made earlier to get us access to another home in the neighborhood before it was even listed. In the end, the second home was a much better fit for us. It was a much better experience working with the second agent and sellers and the timing worked out well. This is my first time buying a home and Kenya and her team made a very stressful few months as pleasant as possible. I'm grateful to have had her on our team!

I was a tenant at one of the properties Jeremy managed. Jeremy and his team went above and beyond…read moreour expectations during our time at the rental. We've rented throughout LA for the last 12 years and have experienced all types of management, from working directly with the owners to large property mgmt companies, and Jeremy has provided the best experience thus far. Every and any service issue was met with a prompt response and quick resolution. As a family with a small child, attentiveness and communication are things we value as tenants when it comes to things that need to be addressed. We never had issue with not getting a response and were always updated and aware of progress. It was such a pleasure to have Jeremy as our property management and would highly recommend.

Never called me back , maybe he's to busy but I'm a client, so is better to find another agent!!read more

My husband and I recently met Laura at an open house in Sierra Madre. We had been to many open…read morehouses in the area due to our search for a home with a range of experiences from not greeting us or talking to us at all to being totally friendly and answering our questions, but not being able to answer because they weren't the actual listing agent and didn't know much about the property and everything in between. However, something was very obviously and immediately different about Laura that we hadn't seen. You can tell that she really loves what she does and is passionate about the process. I was impressed by her compassion towards us, her care and attention to the property and her sellers and even having an extra event and inviting the neighbors. Who does that? Anyone would be lucky to work with her and I would definitely recommend her.

The Berns team was a dream to work with on our condo sale. From the very start, Jason and Laura…read moreBerns immediately stood out to us for their professionalism, responsiveness, and well thought out plan about how they would sell our property. They also reacted to us touring them around our unit in real time, and I felt more confident as they were honest with what they would do or change from the outset, rather than saying what they thought I might want to hear. They have deep expertise, selling over 100 properties a year, so they have a very good beat on the current market and what works to sell your home to meet your goals (in our case, we hoped to reach a certain price quickly because we already had plans to move out). The team is deep and goes beyond just Jason and Laura. They have several other team members that specialize in different services, as well. We interacted with Alex and Mike who helped us ready our property for the open houses, and were always available to answer questions. If you wish, they will also put together a "transformation contract" where they will pay up front for work to be done to the property (e.g., painting, handyman jobs, staging) and then will take their payment out of escrow after the property sells. Also, the team does not take any percentage of those quotes - all the money goes to the contractors. To me, this not only reflected their confidence in their ability to sell the property, but also was just genuinely helpful from a cash flow perspective, while also supporting local contractors. We went this route, and it was quite amazing, as they managed everything from scheduling, to letting people in the house, payment, etc. It was a seamless process. Then when once we got an offer, their transaction manager, Alma, was super helpful in answering all of our questions about the closing process. I was initially a little concerned after we signed to work with them and I saw all the other properties they were currently selling as pretty much all of them were substantially more expensive than our property as they were luxury single family homes. In other words, I was worried we could be seen as lower priority because we wouldn't make them nearly as much money as sales of these other properties. However, not once during the entire process did I feel that way in practice. Our questions and concerns were always responded to immediately, and above and beyond what I expected. I had a fair bit of anxiety during the process as it was the first time we had sold a property, but Laura was there to sooth my anxieties and help me through every stage of the process. Jason, Laura and the entire team are not only pros, but just great and kind people. I cannot think of any feedback I would provide in a constructive manner as we were very happy, well informed throughout the whole process and ended up with a result we were very happy with. I would absolutely work with the Berns team again and recommend them whole heartedly.

Solid neighbor. Expert in the older Craftsman style homes and starter homes. He knows potential…read morebargins and the 'dream homes'. He advised myself and investor friend. His children all went to South Pasadena schools. His wife is a teacher. Many real estate signs from different agents in the area, Derek is the only one I know lives at the hub of South Pasadena every day. Talk to him. No high pressure. He knows all the surrounding areas.

I hired Derek Vaughan to manage my South Pasadena property this summer while I was abroad. I had…read morethree different tenants plus electrical and sewage problems plus the raging Corona pandemic all going on at once. Somehow Derek was able to continuously handle this complicated situation so I could avoid losing income or having my home fall apart. One of my tenants who was having a hard time finding/buying a home in South Pasadena is now working with Derek because of his knowledge of the community and real estate trends. Derek goes the extra mile and has proven himself indispensable!

I recommend Joan without reservation. Joan made our home purchase experience seamless from start to…read morefinish. She is clear, knowledgeable, a warm and comprehensive communicator, and excellent at understanding and exceeding customer needs. We really enjoyed working with her and recommend her to everyone we know.

We recently used Joan and her Compass team to sell my father's house in Pasadena, and it was a…read morewonderful seamless experience. Joan came highly recommended by a friend who has used her several times to sell some of his properties in the San Gabriel Valley. When we first met Joan, we were instantly impressed by how much homework she did on our particular area, and how to best market the house. The house sold very quickly, and for a price well above our best expectations. Joan was also instrumental in connecting us with qualified contractors to help with moving, clearing out, cleaning, and repairs to get the property ready. All were great and reasonably priced. Using Joan and her team just made everything so easy. Joan is always personally available to handle all the many steps that happen in selling a house. And when she is away, Lilian and Dave are her team members who are right there to take calls and provide anything needed. We felt very well taken care of by Joan and her team at Compass during every step in this process. I highly recommend Joan Bang from Compass. Thanks Joan, Lilian, and Dave! Job well done!