Inconsistent comes to mind. Diagnoses are less than accurate on many occasions also…read more I do agree with another reviewer that she and the staff are kind and caring, but that alone doesn't get the job done. She seems less than interested at times.

The nurse practitioner Kelly was very nice, and so I came in with a positive attitude…read more Unfortunately, my experience was horrible. Dr. Kaur was not relatable or friendly, and made me feel like I was a child - most of the conversation was her lecturing on the food pyramid. She did not ask why I visited and didn't seem to care about my needs. I left feeling so bad about the experience I called several offices after the visit so I would not have to go back. I'm looking for a Dr. that is respectful and cares about my feelings & needs. I just didn't find that here.

Dr Khoo is now with Sutter Health and I followed her to this new facility. She's been a fantastic…read moredoctor for me. Great follow through and has encouraged me to exercise, maintain my weight, by following a glycemic diet, I've lowered my a1c within 5 months. She takes the time to listen to your concerns and is truly sincere about your well being. I'm so heathy because of her guidance and professional advice.

I am so glad I can continue to see Dr. Karen Khoo at her new location. I have been a patient of Dr…read more Khoo for 20+ years and have always received great service from her and her staff. I highly recommend her.

I was with Dr. Tsang for many years, and overall, it was a very good experience…read more He is thorough, and he took my concerns seriously. On several occasions, he referred me for further tests just to make sure everything was okay. He has a pleasant bedside manner, and he takes the time to explain things well. I only had a problem with Dr. Tsang once. He recommended a treatment which I declined. I made my decision after carefully weighing the options, but he seemed to feel that his recommendations should always be followed. I never had a complaint about his staff; they always treated me well. The office always ran behind, but so does every doctor's office I've been to.

I had my first visit to Dr. Tsang lately. My friend referred me to see one of his associates but…read moreshe's not taking any new patient. I can say that it's not easy to make a quick appointment in Dr. Tsang's office but I'm okay to wait for a general checkup. He came in with a laptop and started explaining the trends of technology in the medical field. Honestly speaking, the talk on this was so long but I guess that it's his technique to let the patient to relax and create a friendly atmosphere. He asked me for my family medical history, my eating habits, my concerns on health, my previous pregnancy... It's really just like talking to friend. He even remembered the visit of my husband who went there 1 week ago as well as his medical situations. Maybe my hubby's appearance is easily to identify but it's impressive for a busy doctor to recall one of his patients. One unpleasant thing of his practice is his staff. They cannot be more cooler, no facial expression, flat tone, not friendly and helpful. I felt like that I was talking to robots. But, I recalled that the one who answered my call to make appointments for both my husband and me was very friendly and helpful on the phone. Just wonder who is her?

I will return to write the full review this outstanding place deserves when time allows but for now…read moreI just gotta say in short how fantastic of a welcoming place this is from the exceptional care to the top-notch people behind it right from the front desk to the nurses, doctors, and cleaning staff. Solid, wholesome people and the place itself has great energy on a nice, quiet street in the beautiful Sunset District. Wow! This is longer than I'd planned for now but again, I still want to come back with more species and shout out staff I've gotten to know by name. Anyway, amazing work Ocean Park Crew! Thank you.

Without even recognizing the symptoms, I suffered consistently from depression throughout my life;…read moreand sometimes this was so severe that I thought I'd be better off dead. At 77 years of age, however, on a routine visit here to the doctor someone identified my true condition and corrected it. For the first time I knew why so many people would wake up in the morning and actually look forward to the coming day. Fortunately, the men in my family tend to live into their eighties, so there's probably still time to fully appreciate being alive.

My review comes with the caveat that we mutually fired each other. She couldn't/wouldn't provide…read morewhat I needed and I'm not the kind of patient suited for her process of medical care. I like her, very much, as a person, but for a clinician, I needed "more". Her medical process entails sticking to a checklist of *somewhat necessary medical tests that have become a part of the "evidence based medicine" machine. Most "average" MDs have been trained to follow a checklist, rather than thinking for themselves and have been sandwiched between their administrators and medical malpractice to make sure they are "staying between the lines". (Read Pharmageddon by Dr Healy for more insight.) I DON'T FAULT HER, as she has her policies and sticks to them regardless of her patient's desire for alternative solutions. However I do want to warn potential patients who may want leading edge medical treatments. She is an implementer, not a strategist. If you want leading edge, she isn't your doc... I'm guessing she is an ISFJ personality. They are great at following policy and rules: " ISFJs live in a world that is concrete and kind. They are truly warm and kind-hearted, and want to believe the best of people. They value harmony and cooperation, and are likely to be very sensitive to other people's feelings. People value the ISFJ for their consideration and awareness, and their ability to bring out the best in others by their firm desire to believe the best. ISFJs have a rich inner world that is not usually obvious to observers. They constantly take in information about people and situations that is personally important to them, and store it away. This tremendous store of information is usually startlingly accurate, because the ISFJ has an exceptional memory about things that are important to their value systems. It would not be uncommon for the ISFJ to remember a particular facial expression or conversation in precise detail years after the event occured, if the situation made an impression on the ISFJ. ISFJs have a very clear idea of the way things should be, which they strive to attain. They value security and kindness, and respect traditions and laws. They tend to believe that existing systems are there because they work. Therefore, they're not likely to buy into doing things in a new way, unless they're shown in a concrete way why its better than the established method. ISFJs learn best by doing, rather than by reading about something in a book, or applying theory. For this reason, they are not likely to be found in fields which require a lot of conceptual analysis or theory. They value practical application. Traditional methods of higher education, which require a lot of theorizing and abstraction, are likely to be a chore for the ISFJ. The ISFJ learns a task best by being shown its practical application. Once the task is learned, and its practical importance is understood, the ISFJ will faithfully and tirelessly carry through the task to completion." Please note that the "carry through the task to completion" is her albatross.

The clinic is hard to find- the entrance is on Locust, not California, and it's not ostentatiously…read moremarked. I walked to the Laurel Heights campus before realizing I had gone too far. There is an elevator on the Locust entrace and a staircase leading to a parking lot on the other side of the building. The check-in process was pretty expedient, as was the appointment booking process. MA, Jim, was super nice. Dr. Martin was very nice, too, and thorough in her examination. She didn't order unnecessary labs seeing how I brought in my old records from my previous PCP. They use electronic (EPIC) charting, so that is convenient.

Couldn't agree more with other reviews. Awful bedside manner bordering on disdain for patients.read more

When I went for a routine physical, my appointment was almost an hour late. The receptionist left…read morewhile I was still waiting because she also had a doctor's appointment. So I was left sitting there with no way to find out the status of when (or if) the doctor would ever see me. I was very irritated when the doctor finally did see me and the only explanation I was given was the the prior patient had a "complicated" health situation. That's not really my problem, the receptionist should know to schedule appointments around patients who will likely have longer office visits. The doctor's exam was fine - nothing special or awful. It was fairly thorough. I did not particularly find the doctor's personality what I like in a physician, as I thought she was a bit gruff. Finally, when I got my bill, I learned from their billing agent that the office does not accept credit card payments, only cash or check. This inconvenience is the last straw - I am not going to see this doctor again.

Came to her with an embarrassing and hard to talk about problem, left completely fixed up. She's…read moregot phenomenal "bedside manner" and is all in all a lovely person. Highly recommend.

I had two appointments with Dr. Seneviratne and felt that I was in very good hands. She had a great…read morebedside manner and explained in detail the things we would be doing (tests, treatments, etc.) to get to the bottom of my situation. After one test, she told me to call her to figure out the next steps. I have been calling the office for two months and leaving messages, but haven't heard back. Once I actually got ahold of the receptionist, who said she would have the doctor call me back, but she never did. Crazy how she completed ghosted me; obviously can't recommend.

Doctor Melissa Wong is an excellent doctor. I have been seeing her for many years . She listens to…read moreyou. She cares for your health. When you needed her she is always there to help. I feel much better and comfortable after I see her. Her staff is very nice , friendly and professional. I highly recommend her.

I love my doctor. Dr. Wong is an exceptional doctor who I highly recommend. I had a great…read moreexperience under her care for more than over 8 years. She's knowledgeable, attentive, and provided excellent medical treatment. The staff at the clinic was friendly and professional. I'm grateful to have found such a skilled and caring doctor.