I really love Naf Naf, I was having a stressful day today and had a lovely encounter with the counter worker Alejandro. He had a thicker accent so I didn't fully hear what he was saying, but he is such a sweetheart. The standard for how we treat customers has 100% become forgotten, but I'd say Alejandro really has an amazing attitude for his service. I'm not sure he knew how much his kindness brightened my day. I don't think hospitality is ever recognized enough in the food industry. Hopefully this reaches the right people. Thank you, again to the staff there today!!!! The ambiance was also amazing! read more

More often than not, this place is very inconsistent with their quantity. It all depends on who's working that day. One day you get OK portions, and the next time you come in you get half. Recently, I moved up to a plate because the portions in the bowl seemed to have gotten smaller. Now the portions of the plate have gotten ridiculous. Just shy of $17 for rice and couscous, cucumber, red, cabbage, and hardly any meat! $17 for a whole lot of water from vegetables and rice. How greedy does a place have to be? I know things are getting expensive but when you shrink the portions and raise the prices, you're just begging for people to just stop spending their money there. And like I said, it all depends on who's serving you. This meal is worth $13 - $14 at best total after taxes for what you get! read more

Naf Naf Grill - Middle Eastern Near Me - Rosemont, Illinois

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I guess it's been 10 years since I last stepped in here, and I didn't leave a review but I did leave a photo ha. Anyway, I picked up a couple of build-your-own-plates for our carryout dinner. They were each $12.95 and a decent deal as far as value. Both plates had two proteins - chicken shawarma and falafel, and came with a nice warm pita bread. Even when dining in, the meats aren't always piping hot depending on how long they have been under the lamp, and even more tastiness is lost in carry-out mode. Nevertheless, for $12.95 for a generous heaping plate, no complaints really, and it was a satisfying enough dinner. read more

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I went here Friday night and I got horrible food poisoning from this location. This was one of the worst cases of food poisoning I've had.

This place is terrible. It's happened a few times before where the employees will serve old and dry food. I'm guessing they're doing that because they are lazy and don't want to cook more fresh food. This place will close soon just like the others. Total shame. read more

Naf Naf Grill - Dry chicken Shawarma. - Middle Eastern Near Me - Rosemont, Illinois

Tonight's dinner: Naf Naf Grill! Couscous chicken bowl & Basmati rice chicken bowl every bowl comes with a complimentary pita! They're good bowls, the service is kind of rude but we still went along and ordered anyway and the ambiance is relaxing which is nice! read more

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The staff was extremely unprofessional and rude! The two employees were giggling the entire time. I would ask for toppings and they would turn to each other and laugh. It was extremely rude, awkward, and uncomfortable. I did not take the food! They need to be fired. read more

Not great, not bad! This was a "pretty good" falafel. The fries were not piping hot, which would have been nice if they were. The falafel itself was fairly good. I like that they have middle eastern style pickles, which is important for a true falafel. Hot sauce was legit! This is also important. Unfortunately, their iced tea was not on-point the day I visited. Prices aren't cheap here. Overall, fairly good. Staff was fairly indifferent that I was there (they could have cared less...) Would I go back again? Probably. Was it the best falafel I've had? Probably not. read more

Naf Naf Grill is the Chipotle of Mediterranean food. I love it! The food is fresh, flavorful and large portions. I had the build your own bowl with chicken shawarma; they offer falafel for vegetarians. If you are an adventurous eater, give it a try. The service was quick and friendly. The dining room was clean and inviting. read more

Naf Naf Grill - Chicken Shawarma Bowl - Middle Eastern Near Me - Rosemont, Illinois

Super awesome staff and food quality is always consistent. The only chain my family goes to weekly and this is the main location we go. The team on shift tonight was extra great and nice to my 2 year old. Thanks guys! read more

Naf Naf is solid. If you are near ohare and looking for this type of food to satisfy your tastebuds, you will not be disappointed in the taste. The only problem is they don't give you a lot. I got the chicken salad bowl which was good. It gets crowded sometimes around lunch time so plan accordingly. read more

The first time I ordered here a few months ago, the food was good but not as good as the location on Touhy near Village Crossing. I ordered a hummus and chicken shawarma plate, and the chicken was pretty burnt, which as a result made it dry. The hummus was very good, but the chicken was so disappointing. The bowl honestly didn't have much chicken in it either, which was annoying because you pay more for the protein and the other location gives way more. However, because I didn't like their chicken, it was a blessing in disguise that I didn't get much. The baba ganoush I put into the hummus was delicious. I won't get their hummus plate again, but I ordered from here again a few days ago and I had a totally opposite experience than I had the first time. I ordered a chicken shawarma pita, and it was very good. Still, some of the chicken was a little hard, but it was SO much better than the chicken I received the first time. I also tried their falafel the other day, and that was fresh and tasted so good. I have never eaten inside this location and I have never stepped foot into this location, so I cannot make a comment on the physical place. Overall, I don't mind ordering from this location, but I really like the other location on Touhy near Village Crossing more. It has gotten better since the beginning of COVID, though, for sure. read more

What a jip! Some of the reviews were 100% correct. Falafel bowl look like someone took rice out. It cost $14 with a pita and a cup of tahini sauce. I haven't taste it yet and so turned off I just might not. My first and last time ordering anything from this establishment. UGH! read more

Naf Naf Grill - Falafel bowl - Middle Eastern Near Me - Rosemont, Illinois

Naf Naf Grill is a local food chain serving shawarma and falafel. The food is simple and fast to take it to go or dine in house. They stuff the pita to the max with veggies and sauce, so be careful when you eat as the sauces W.I.L.L DRIP, or use a fork to eat! Recommend: Chicken Shawarma in a Pita Steak Sharwarma in a Pita Wish they open up a location in Orange County, CA. I want to bring it back with me. Tried a few locations, and all were good! read more

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Eugh. Naf Naf no bueno. Came here on a weeknight after a long flight, already pretty grossed out by the options near my Residence Inn (Panda Express, Chipotle, Steak N' Shake). Mediterranean food sounded promising, but this is not your grandmother's Mediterranean cooking - assuming she's Mediterranean. This was more like something my very not-Mediterranean grandmother would make: Hummus out of a tub with some pickles and way too much cream sauce. The "pita" smelled like Brown n' Serve rolls, and there's ketchup near the forks and napkins. I get what this place is going for: Fast-casual, Chipotle-style eats for the short-on-time but still gastronomically curious connoisseur. One of the Yelp tips for this place claims that it's the best food one patron has ever eaten. It's obviously a subjective claim, so tread with caution. But it's also some insight into the very broad distribution of palates served by the Naf. Out of the 5 restaurants in this complex, this probably is the best meal most people have ever eaten. Odds may be good that I was in the .01% of underwhelmed diners. I wish you better odds! Prices aren't terrible ($9 for a bigger-than-desired Hummus + chicken bowl), but I'd go for smaller portions and prices if I had a choice. There's not much variety in the menu - pita or bowl, choice of protein, veggies or no, choice of sauces (might want to ask for those on the side, because they will *give* you the sauce). You get a pita bread on the side if you get a bowl. Realistically I'll never be back here, which works out pretty well for me. If you're in the area and need to mix up your Chipotle game, check this place out - it may just be the best meal of your life. read more

Naf Naf Grill - Chicken Hummus Bowl ($8.85) - Middle Eastern Near Me - Rosemont, Illinois

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People were very nice, so good service. Liked food, a lot of options and good sauces. Very spacious and like the name story. Only needs warmer food and cushions. read more

The food was good but the portion is small for the price. I went at lunch time they weren't prepared at all they were out of onions , lettuce and the chicken took 20 minutes to cook and chop the lettuce and onions by the time I got the salad bowl. My lunch was over. The pretty bland to say the least seating is limited if you want to sit and eat I advise to go early. read more

I could eat Naf Naf for breakfast, lunch, or dinner. Their falafels are always crisp to perfection. They are super generous with their portions. I have never left Naf Naf hungry or feeling weighed down. My go to is either a rice or lettuce bowl with chicken shawarma, double scoop of tomato and cucumber salad, extra pickles, double scoop of garlic sauce and a hearty scoop of the green 'shug' sauce 2 falafels on the side. That will definitely hold you over for hours! Their couscous and hummus are also delicious as a base. You really can't go wrong with anything on this menu! On top of that they throw in one of their warm, fluffy, delicious pitas. You can stuff it full of your bowls contents or get a side of garlic sauce and bathe the pita in the sauce as a delicious side. TBH - You could sleep on a pile of their pitas and be the comfiest you've ever been. PS: They do a great job with catering as well! They don't deliver it, but they do use a 3rd party delivery partner or you can pick it up in store. Naf Naf will always be one of my healthy fast service go to's for sure! Is it lunch time yet? read more

Naf Naf Grill - Middle Eastern Near Me - Rosemont, Illinois

Was really impressed with the flavor and quick service at Naf Naf. I tried the rice bowl both the times I visited. A Chipotle type experience where you pick your rice, veggies, meat and sauces. You get a side of pita bread with your order as well. I tried the pilaf rice with Steak and veggies. Their garlic sauce with a mix of hot and super hot sauce is the way to go. The flavors are awesome that I went back for lunch. Parking during busy hours can be tough. Service is real fast and does attract a large lunch crowd. Hope they open an outlet in the Dallas area :) Will I return : Heck YES! Try this restaurant if you are near O'Hare. read more

Naf Naf Grill - Middle Eastern Near Me - Rosemont, Illinois

I love this place and look forward coming here every time I'm in the area. The food is always delicious. The service is always incredible. The environment is always clean and bright. One of my favorite places to eat. read more

The service at this location is a joke! They were out of the salad and would not accommodate my sauce request and then gave me attitude. You were out, the least you could have done was give the sauces. First rule of customer service is keep the customer happy. read more

Met a friend for lunch. There was small line but it moved quickly. The line stayed long the entire time we were there. But again it moved, this is a busy location. Our turn to order and I wanted chicken shawarma and they were just finishing it up so had to wait a moment. Well they bring the new batch and they dumped the greasy bottom of the pan chicken that was left from the old batch on top of the fresh and before she went to grab that gross oily chicken I asked if she could stir up the meat (to mix it in) but nope, I got s pile of oily chicken on my rice. Everyone else got the the fresh chicken. I asked for extra sauce but just got a tiny drizzle (garlic) and once I mixed my bowl, of course no flavor. I did try a bite of the chicken just to see and ended up eating around the rest of the chicken. The pita was nice and fluffy. read more

Naf Naf Grill - Middle Eastern Near Me - Rosemont, Illinois

This use to be my go to for Naf Naf.. not anymore. I live in Arizona and when I get off of the plane this would be my first stop. Not anymore after my last visit. Stingy on all of the options for a hummus bowel. There wasn't even any hummus on the bottom of the vowel, jus the sides lmao.. one spoonful scoop of everything. TRASH.. read more

As a rule, the Naf has solid fare. I know them well as I started going there when they opened in Naperville years ago. It depends on the staff tho whether their yummy grub is delivered on the daily. There were three employees at this location and they were sweet, but hustling. The front of the house staff seemed like they were super stressed and it was just a few customers, granted one customer had several items. The Shawarma was delicious, as were all the sides. The only complaint would be the pitas. 3 of the 5 were way over cooked. Still edible, but not the delectable fluffy discs we are used to. read more

They close at 9 it's on the door.It's 8:20. We stand there to order and they ignore us. Once they realize we aren't leaving, they walk up to the order counter and we ask if they have anymore rice they say No and stare at us. We say ok thank you and leave. If I go back in there and see these two women again, I won't even bother ordering. read more

Not sure about negative reviews. Their take was fast, well priced, and really delicious. Pita warm, soft, fresh and the hummus creamy. On point for fairly priced Mediterranean take/out read more

Naf Naf is delicious! But the one star is for their customer service and the piece of hair I found IN MY FOOD!!! Im Disgusted!. Also, If you're not people friendly or incapable of having customer service skills get another job.& wear hairnets! I won't return to this location! Schaumburg location is no better! While finishing my review I began eating and guess what I found!!! A piece of HAIR!! read more

Great food quick service every time we go! Love the different combinations so you don't eat the same thing every visit (unless you want to)

Mediterranean style Panera meets Chipotles' fast casualness. Sign me Up! Never being in one - instantly loved the concept and the food. Basically - come in here and you order 1 of 3 main entrees - chicken, beef, or falafel. You can order it as a bowl on top or rice or hummus. I got the rice bowl with chicken - which operated a lot like a Chipotle burrito bowl ordering process. So if you're familiar with Chipotle- which i'm sure you are - you would feel right at home here. I hope they expand to NJ at some point. read more

Naf Naf Grill - Steak Schwarma rice bowl - Middle Eastern Near Me - Rosemont, Illinois

Omg!! I loveee Naf Naf Grill. The falafel is amazing. I got the bowl!! Definitely going back

A couple visits since they reopened after COVID precautions. These folks really have their act together! They are asking customers to wear masks, themselves wear masks, and food prep wears gloves. So many places have signs about masks, then have their people just breathe all over things anyway. Good job, Naf Naf! The food is great, even with their slightly reduced menu. Anything we want is there, so this doesn't affect us, actually. ;-) This helps them both keep costs in line during this time of reduced business, and makes sure they can do a good job with what the have on hand! We had an issue, due probably as much to my communication / understanding as theirs, but they handled it very well! Great customer service for us, both visits, both for ordering and problem resolution! All of the above helps us feel confident that this is a good place to support a local company while getting good food and service. Please come to Naf Naf - they do take their business seriously, and it's refreshing! read more

Terrible food, steak was hard and fatty, rice was hard like it sat around a long time. It all went in the garbage

This is my favorite option for a healthy, flavorful lunch! I honestly need to go here more. They are very speedy, almost a little too speedy. Be sure to know what you want before you get there so you don't slow down the process and because the topping options aren't labeled. I got a salad and it included a pita. I also made sure to ask for the green sauce on the side becuase it's spicy. Get the app, you can pre-order for pick-up and get rewards. Highly recommend. read more

Naf Naf Grill - Pick-up area and seating - Middle Eastern Near Me - Rosemont, Illinois

I had been impressed with this chain and this location. However, this experience this evening will be the last visit to this location and chain. I arrived at the location and there was a group of customers in front of me. They were still considering their options. They were considerate enough to offer that I move in front of them. The manager who appeared to be new was not satisfied with that. He told me to be behind the customers in the line. The customers explained that they were not ready to proceed. This manager was oblivious to that. Clearly, customer service is not his forte. I will never return to this location. read more

First time trying Naf Naf after hearing so much about it. Honestly didn't expect much but after trying several disappointing Middle Eastern locations in the area, this satisfied my cravings. The flavor, texture, variety, portion, everything was on point. Definitely will be back to try the lentil soup and potatoes! read more

Very nice people who served me. Instead of the rude attitude I get from young kids at most places. This staff was so kind to me. I needed food after a long day of not eating. They made my day and I actually really like the food as well. I believe I got a bowl with hummus and rice as the base. Quality fast option for lunch. Thanks! read more

Naf Naf has good food and quick service. I got the chicken salad bowl and they don't mess around with packing ingredients to your meal! My meal left me full and satisfied. Also the fries are amazingly good, highly recommended! I wasn't too fond of the service, I felt rushed as I was trying to complete my order when they see a line forming. Overall a good fast Mediterranean chain where you can customize your meal and I definitely want to try their handmade pita sandwich for my next visit! read more

Naf Naf Grill - Chicken Salad Bowl - Middle Eastern Near Me - Rosemont, Illinois

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I've really warmed up to the quick-concept Naf Nafs (although their fuller-menu Niles location is still king to me). The falafel is good, the fresh fluffy pitas are great, and all of the tasty things that you can stuff into that pocket make it a complete meal. Add up hummus, falafel, Jerusalem salad, cabbage, onions, garlic sauce, and tahini, and you have a balanced, delicious, extremely filling package. Here I finally tried the "Naf Naf fries" which are like thick chips. They were pretty good, but I would love a side of garlic sauce in which to dip them instead of just ketchup. I should have asked; maybe they would have given it to me. Bonuses: Coke Zero in the fountain machine and more seating than the Glenview and Evanston locations. read more

I've only had delivery from here twice but it was delicious. I plan to visit in person soon.

Visited for the first time while traveling in Rosemont. We had never been to a Naf Naf Grill. The employees were very helpful in telling us about all the menu choices. Very delicious food. read more