Absolutely the best experience I have ever had at a dentist. The office staff really care and the…read moreDentist, Dr. Ottley, is a stand up guy. I had a botched procedure at another practice in Pensacola and he has stepped up and is trying to fix the mess. I only wish I could have found them first. You will not regret making an appointment here.

I had insurance issues mid appointment and they offered multiple different ways to help lower the…read morecost for me. I felt very cared for here and not judged for the multiple bumps and mistakes I made during signing in which was very appreciated.

Every time I have an appointment, I am there on time and they make me wait 20 to 30 minutes…read more Poorly run organization that is short staffed all the time. Speaking to my dental hygienist at the Pace office she always in in a rush and does not have time to focus on proper care Very friendly employees at that office so nothing against them, organization needs to have a major change. Moving to Blue Horizon down the street, they lost my business at Aspen.

Dr. Wallender did my jaw surgery i was nervous but most importantly he prayed for me before…read moreperforming it and it put me at ease knowing God is in control. Surgery went well ! cant begin to say how amazing it turned out I have recovered in about a week and a half and I cant be more happy with the outcome you have changed my life. Love u Dr. Wallender God bless you.

My son is a cleft lip and palate patient, he's been through 6 surgeries total. I had postpone this…read moreorthognathic surgery 3 times with UF in Florida and decided to look for another doctor. I'm glad I found Dr. Wallender he was send from God. His jaw alignment was on point he is super detailed oriented and truly cares about his patients. He took the time to explain everything and before the surgery put me at ease when praying for my son and asking God to utilize him as an instrument. This is by far the best surgeon my son has had, if you're looking for any maxilofacial procedure I recommend him %.

I wanted a dentist near my home and not finding a suitable dentist so this was a 3rd attempt. I…read moregot a flyer in the mail from Blue Horizon Dental and really had a wonderful experience. Morgan was my hygienist and amazing! Dr. Youseff did my exam and I really appreciated his a calm,gentle demeanor. The decor is really nice + a coffee bar if you have time while filling out paperwork. I was impressed with all cutting edge equipment. Consider this conveniently located office with VERY nice staff if you're looking for a dentist in Milton/Pace area. Thank you Blue Horizon. The front office team were very welcoming and helpfuI as well. I left feeling happy I chose this office. Thanks to all!

We just moved to the area and got a flyer in the mail. First they misdiagnosed my daughter's dental…read moreissues, next I had to have a filling and the dentist lack any type of manners. He was not gentle. Next my 10 year old had to have a filling and she is now terrified of dentin cause the dentist did not explain anything to her and she was not totally numb before starting to drill. This place was a nightmare.

I've had several procedures with Dr Anthony Chicola: a failed implant removed, bone graft, new…read moreimplant installed and others. Here's what I know. He was never rough and he did the things to make shots not painful. His work areas were clean and clutter free and he actively monitored all that. He is competent, skilled, sharp, reasonable, and he's undistracted. I called him after-hours once and he was there for me, answered fast, "easy stuff" he said. He gave me a very nice, thick blanket in the chair that I appreciated. He heard my questions, investigated, considered and discussed things with me. He's a very smart fellow, yet he didn't seem to mind explaining, or repeating. He did not allow his staff to stand behind me and speak to him while we were talking. He was fair with his billing also seemed to be personally involved because adjustments were made after my visit and I didn't have to chase a correction. Each of the surgeries I had with him were successful, they were easy for me, I was comfortable, healed fast and am happy with the outcome of each. Dr Chicola is a great oral surgeon and he's easy to work with. Good luck with your search...Methinks this is a great one.

Had all teeth removed, full implants, now headaches every day. I had concerns about alignment,…read morethey smiled n said it would be fine. Liars n crooks!

I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

I scheduled an appointment for consultation for a tooth extraction about 9 days ahead. I verified…read morewith my insurance company that they're in my network before I called. I completed the check in process via their website days before my appointment including providing insurance information. At checking in the receptionist asked $250 for consultation fee stating that they're out of network. I checked on Aetna app again, it showed that they're in network right at the desk. They said they will run it again. Before they did anything I had the actual consultation with Dr. Greskovic and headed to the checkout. They wanted me to sign a form that if the insurance company will not pay I will be responsible for the fee. She also stated that once they verify insurance payment then they will call for scheduling the procedure. I called my insurance company right there and they verified again that the provider is in network. I put the representative on speaker, then the doctor stated that they will need a predetermination which basically a guarantee for getting paid from the insurance company. Per representative it would take at least 2-3 weeks. When I scheduled this appointment I was told that scheduling the procedure will be quick. Well it didn't happen. They don't care if you hurt and need timely service. Their whole attitude gave me an impression that they really don't want to file the insurance claim or deal with them just want their money from me. They should verify the insurance coverage before the scheduled consultation and give me a call prior if there is any problem. Every decent provider proceed with insurance verification prior to the appointment. I missed work for nothing today, that tooth has to be pulled ASAP, just finished a round of antibiotics because it was hurting bad. There is a huge problem in that office, either the staff doesn't do their job or that office actually might not be honest about the finances. When I was leaving the doctor was loudly laughing but I let him know that I've heard that. The office staff wasn't the nicest either. The irony is that actually I work for the same insurance company. I know exactly what providers should do, how to deal with insurance etc. I already filed a grievance at the insurance company, because I know how to do that and I know what are the costumer's rights. I am very unhappy not only because I didn't get the care but because I felt that the whole staff including the provider was dismissive and dishonest.

I absolutely recommend this doctor for a root canal. I had one back in 2005 and today. Excellent…read morestaff. Everyone was very friendly and efficient. Melissa was super sweet and made me feel so comfortable. Dr Denunzio was very professional, kind, and did a great job. I didn't feel a thing. I highly recommend this practice.

They have been wonderful in helping me repair my mouth. 99.9% of the time the service is excellent…read moreand the people are friendly and caring. It has been an great experience and is helping me feel like myself again. If you need help with missing teeth or teeth that need to be pulled I would 100% recommend them. Especially Aspen on Nine Mile Road since that is the one I go to.

They sucker you in by saying that the first visit is only $130 BUT they do not tell you that does…read morenot cover anything other than taking Xrays and talking with the dentist ... Then they tell you to get your teeth cleaned you have to come back for a second visit and it will cost $1,033.00 WHAT A SCAM!!! These people are out of their minds!

After multiple visits, I feel compelled to share our experience…read more At our initial appointment, my daughter was told she had beautiful teeth with no cavities or concerns. The only issue noted was a retained baby tooth with an adult tooth beginning to come in behind it. This is something I've experienced myself, as well as with my older children, and in those cases the baby tooth was simply removed so the adult tooth could come in properly. Instead of addressing what appeared to be a straightforward situation, we were referred to an orthodontist who does not accept our insurance--despite me explaining that multiple times. We returned six months later for a cleaning, and the same baby tooth was still present, now extremely loose. Even staff acknowledged it could likely come out easily. However, rather than performing a simple extraction, additional charges were introduced for things like a "special mask" and laughing gas, which did not seem necessary for the situation. This has felt like a pattern across visits, where there is more focus on added services than on simple, straightforward care. I fully understand that recommendations can vary, but as a parent, I value clear communication, transparency, and consideration of what is truly needed. For that reason, we have decided to seek care elsewhere moving forward

Very upset about the situation that just occurred…read more I had a consultation in Feb 5th and was told I need a root canal. They scheduled right there in the office for a few days later. After I left the office I was unsure if I wanted to move forward with the root canal and rather than keep myself on the books and waste space that could be used by someone else I texted their office, because that is what they seem to prefer, and cancel my appointments. I had no idea I was scheduled for 2 appointments one on the 14th and the 17th I believe so there was more than enough time to get everything canceled. So i called a few weeks later and decided to go ahead and get the root canal done. I called central scheduling, they got me on for April 14th. I get a call today- March 24th with someone asking me if I was sure I wanted to root canal based off of previous texts and me canceling my appointment. I said yes, that I just wanted to go ahead and get it done. That I was worried about the same issues before but that I would like to just go ahead and get it done because I am scared the tooth will fall out and I'll have a gap in the front of my mouth. She said she understood and that she would talk with Dr. Reid and see if he was okay with doing the procedure still. I thought that was kind of odd because I already had the appointment but accepted it and waited for the call. A few minutes later Courtney calls me back and says he wants to refer me out to Pensacola Endo. Now I am confused. He doesn't want to see me for my appointment on the 14th now? I was at work, didn't really ask any questions but awaited Pensacola Endos call. They called a few minutes later and they don't even take my insurance. So, you referred me out to a place that doesn't even cover me, when your office does. So I called, no answer. I leave a voicemail. I text their office line. Someone named Heather gets back to me. Dr. Reid is not comfortable doing my root canal now because I had questions. That is what this all boiled down to. So because I needed a moment to research for myself and make an informed decision on what is best for my health, I am being sent out of town for a procedure that I have accepted, researched and was willing to move forward with? I am absolutely beside myself. Not to mention they did go ahead and say that once I was done with my root canal I was welcome to come back and get my crown with them though. I had already scheduled the time off, worked around my children's schedules and ready to take on the root canal and now, I have to research my own endo because their office won't, wait for another appointment rescheduled my rime off and move my kids schedule around again because I needed time to figure out what works best for my health. Ridiculous. That just shows me that they must not be confident in the services that they are providing.