1. N C Inspection Center

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Raleigh, NC

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N C Inspection Center

5.0 (1 review)

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9 years ago

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Auto Performance Center

Auto Performance Center

(16 reviews)

I came to Auto Performance Center for an overheating issue and an incorrect temperature-gauge…read morereading. I was told the temperature sensor was the problem, so I paid to have it replaced. Unfortunately, about two weeks later, the gauge began giving incorrect readings again. I also had concerns about the pricing. The amount I was charged did not match the price I had been quoted the previous day. The manager acknowledged the earlier quote and instructed that it be honored, but the adjustment I received still did not appear to match what I had been quoted. No kidding, I was given back 10 cents. I felt the pricing for the non-oem parts and labor (including additional work on the serpentine belt and belt tensioner) was higher than expected. When I returned because the temperature gauge was malfunctioning again, I was then told it was a cluster gauge issue. That possibility had not been mentioned during the original repair. Since I had returned with essentially the same symptom shortly after the initial repair, I expected the shop to perform another diagnostic and determine whether the original diagnosis or repair was related to the continuing problem. However, I left without the original gauge issue being resolved and without a clear explanation of what had caused the problem or what responsibility the shop was willing to take regarding the previous repair. I understand that running an automotive repair shop can be difficult and that diagnosing vehicle problems is not always straightforward. My concern is primarily with the combination of pricing discrepancies, the changing diagnosis, and the lack of resolution when I returned under warranty with the same symptom. Based on my experience, I would not recommend Auto Performance Center, and I would not return for future repairs. Others may have had positive experiences here, but I believe prospective customers should be aware of mine so they can make an informed decision.

It's been a almost a month since leaving my car to get fixed from a hit and run accident and…read morenothing has been done to my car just passed by and they lied to me acting and saying they are working on the car but just waiting on the door still. I have till Thursday with covered insurance car rental and there's no way my car will be out by then. I have talked to them and said understood my situation but how when your lying straight to me over the phone. Financially after March 2 I will no longer have a car rental and I can't afford to pay on my own. I have a job I also need to get to. If this accident would've been my fault I wouldn't be posting but it is not and how long the car is taking is ridiculous. My insurance will not do more extensions I have done everything in my reach. I need help.

Mr. Tire Auto Service Centers

Mr. Tire Auto Service Centers

(43 reviews)

I am confused with some of the comments on here. * First,…read moreit is a busy tire center and they do the work as fast as they can. It is NOT drive thru McDonalds. Have patience. "Luther" who runs the from desk, was extremely pleasant and informative. He told me when my car was being serviced. I had an appointment and had to wait only 10 minutes. The technician; "Charles" listened to my request to where I wanted my tires rotated (which they could have charged me, but didn't). I also asked to have 37 psi put in, which they did. They have a comfortable, clean waiting area with coffee and t.v.. Now . . if they served donuts, I would give them a constellation !! Thanks y'all !!!

Appointment today (9/14/26 @5:30p), I walked in, he wrote my name down on the back of a piece of…read morepaper, asked me what I was there for, and never pulled up my information nor asked for any information to pull up my vehicle. I had gash in the tire wall, which was under warranty. He NEVER callled the warranty company, instead "texted his manager to get approval". He then proceeds to tell me that the warranty company won't start a claim until they have the tire in stock, and that they would only replace the one. the vehicle is AWD, so you can't replace just one. I contacted the warranty company myself, and NO ONE reached out to them about my car. I asked for a claim number or rep name from the Mr Tire employlee, which he said he never got either. Even refused to look at the instructions on how to process my warranty.

N C Inspection Center - autodamageassessment - Updated October 2026

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