Amazing people! We go to have our cars inspected every year! They are very friendly and very…read morehelpful!

Took the car in for inspection on a Friday morning. Within 20 minutes, all was done, and I was o my…read moreway.

It's been a almost a month since leaving my car to get fixed from a hit and run accident and…read morenothing has been done to my car just passed by and they lied to me acting and saying they are working on the car but just waiting on the door still. I have till Thursday with covered insurance car rental and there's no way my car will be out by then. I have talked to them and said understood my situation but how when your lying straight to me over the phone. Financially after March 2 I will no longer have a car rental and I can't afford to pay on my own. I have a job I also need to get to. If this accident would've been my fault I wouldn't be posting but it is not and how long the car is taking is ridiculous. My insurance will not do more extensions I have done everything in my reach. I need help.

This company provided me with excellent body shop work, for a very good price, compared with an…read moreestimate that I received from a competitor. However, on the mechanical side, I am convinced that they overcharged me. I needed a grill shutter actuator, #Toyota 88940-33060. Per Leith Toyota's website, they offer it for $283.75. Auto Performance Center charged me $565.20. Cost of parts and labor to replace this part: $875.78. I think that's excessive.

Every where that I called was booked a week out for inspections…read more Just inspections does inspections with no appointments. When I went there was no line and I was in and out in 10 minutes. When looking at the reviews, I'm very confused why this business only has a 3 star rating. Inspections are required by the state, and each business has to follow strict regulations and guidelines. If you fail an inspection, it should not be a fault of the inspection center.

*****RACIST ESTABLISHMENT****…read more Went to get an inspection. Thomas was who "greeted" me. He was rude and had an attitude from the beginning. At the End of the inspection he told me I failed because of my windshield wipers. Ok no big deal but I already knew from his attitude that it would get worse. Asked him to show me what was wrong with them and he refused. I at no time asked for anything from him but that. I was then told that "BLACK PEOPLE ARE ALWAYS WANTING THE HOOK UP AND I DEAL WITH THIS ALL THE TIME". I was FLOORED and couldn't even believe what I was hearing from him. I Called and spoke with the manager the next day and was told that they will look into it By Sal the manager. If he isn't fired then I will take my recording of Thomas saying this and make them go viral. No one should have to deal with blatant racism while getting an inspection or at ANYTIME in their lives. I can't believe that this even happened.

I've used this Pep Boys store for 20 years for my annual vehicle inspections, oil changes and the…read moreoccasional flat tire. Service is very economical, especially because they run specials on different services all the time and offer coupons. Signing up for their mailing and mobile texts is well worth your time and money. Customer service is stellar. The gents are extremely polite, don't act impatient, scornful or give you a brushoff with questions (MUCH appreciated since I'm a stereotypical auto-illiterate female ) and give you a reliable estimate. Wait times of course can vary, but my longest wait ever was only two hours to get a replacement tire, even though it was during a Friday rush hour! The store itself is well-stocked, with parts, tires, car care supplies, etc. Great business and very trustworthy. Thanks!

Been coming here regularly for 8 years for all my mechanical work, maintenance, and tires...had an…read moreAPPOINTMENT this morning at 9am for a simple oil change and, TWO HOURS LATER, my vehicle hadn't even been pulled into the garage yet. I asked for my key as "I can't wait any longer". I was handed my key, no questions asked, ZERO customer service, ZERO service recovery, and, apparently, ZERO f@#$& given. Will never use them again.

Always provided with excellent service and personnel keep me informed of every thing going on with…read moremy vehicle. Understandably, alot of trust in the teams fairness and truth has to happen but to date this team has never let me down. Today's oil change, annual inspection, brake line and radiator flushes was all done at a reasonable charge and efficiently. Thanks to the whole team. I have taken my vehicle to this location for more than 10 years because of the great experience I've had and the trust I put in the team. While the team members may change the excellent service continues.

Wouldn't recommend going on a weekend .had 1 bay in use. 5 people in there working on 1 vehicle…read morewhile another worker detailed his car . Waited 20 mins before turning around and leaving. Won't use jiffy lube again as there to many other competitors to not give a chance to. I travel for work so getting oil changes 1 or twice a month is necessary for me. Im glad a corporate company can afford to lose a customer .take 5 or valvoline here I come .​

Love this place. I've taken my VW here several times for oil changes and inspections. The guys are…read morealways quick, friendly, and honest.

I return every year for my inspection!…read more The inspection is $40 and your out the door in under 20min!

These guys are great to work with, efficient and honest. Have had a couple different experiences…read morewith auto shops in my time in Raleigh and this one was definitely the best. I had multiple issues with the body and engine of my car in July due to serious, weather related accident, (flooding and hail storm) which was a new one for me, as was managing an insurance claim during Covid. Derek at rj&g was super helpful with this explaining things, dealing with insurance requests and delays, issues, managing costs and keeping the process moving.. They also found a few problems along the way that the car had due to a previous "repair" job Which they fixed basically for free. And I have had another very minor accident since then and went back to RJ&g without thinking about it. and that experience was just as good. definitely worth going out and checking out these guys. Derek is great at customer service ask for him when you call. and all in all - solid operation.

You need to update your hours on your web site. Good thing that I called…read more Viola Baldwin Thank you

03/17/26 My husband…read moreand I are in our late 70s and we had several Dr. Appointments today. In between appointments the tire low air indicator come on my dashboard. Since the last Dr. Appointment was in the vicinity of Mr. Tire in Garner I decided to stop by to see if I could get someone to check my tire. I went in and a nice young man came to the counter and wrote up a ticket for the check up. Then another gentleman came very quickly and took the vehicle in back and checked the tire. Fortunately for me it only need some air added which the gentleman added plus checked the other tires for problems. I was willing to pay just to make sure all was safe on my vehicle. The young man told me there was no charge. I want to give these guys all my praise for their kindness. You don't find this too often in our world today. I will not forget them. Thank you guys at Mr. Tire!!!!

Need 1 tire replaced on my wife's ford edge, called ahead to confirm they had the tire in stock and…read morewas told the price was $189, person over the phone acted like we were hassling them just to check if it was in stock. Show up in person and are told the all in cost is $360+ from the same person that quoted us over the phone. Avoid doing business with this location, terrible customer service, you are annoying the person at the front by being a customer here.