Chris from RSM Computers went extra and beyond to accommodate me during schedule conflicts and was…read moreable to diagnose my desktop issue remotely. He is very knowledgeable about computers and very sharp and helped me understand the root cause and even found parts for me that I needed for the best price. Thank you Chris! I highly recommend this business.

Back in the O.C. was at a loss on whom I could call for service when my computer decided to lose…read moreits memory & me my mind. Working from home & on deadline the timing couldn't have been worse. I called 5 local services & RSM Computers responded first with a text msg: "they were busy" & would call back shortly. AND they did! I found them to be very knowledgeable, on time, excellent communicator, explained clearly what was going on with my computer & provided options. I needed options. A 5 experience & recommend their services without hesitation.

I called and spoke with Dan (I believe it was Dan). He was the most arrogant person I have spoken…read moreto in a long time. I asked what I could expect for the $249 fee, and he was insulted that I would even question this. During the short conversation that I was "privileged" to have with him, his terrible attitude was insurmountable. Before I was able to describe what I thought the problem might be (to see if he might be able to fix it), he hung up on me. I would NEVER do business with a person like this, regardless of how competent he thinks he is.

Great service and very knowledgeable. Would use again. Was at my home in 30 minutes and…read moreeverything in order in 30 minutes.

Ari did an amazing job with our office computer. Right when we thought we had to spend another…read more$5,000 on a new office computer, Ari came to the rescue and reset it back to factory condition, wiping out any viruses and malfunctions we had with our computer. He even fixed what is known as the GREAT BLUE SCREEN OF DEATH. Great guy, goes to great lengths to fix the solution and gave us a sweet deal. Thank you Ari!

Very friendly and professional. Arie puts in 100% to try and get things fixed. That's a credit to…read morehim as most people these days I find pretty lazy. He resolved about 95% of my problems...all critical issues taken care of, which is great. But there are a few very very minor things that aren't resolved yet. He's trying to figure them out even after his work has been signed off on and paid for. I also used his services a 2nd time for my laptop and everything was done promptly and correctly. 100%. I'd recommend him to anyone looking for a hard working trustworthy tech support.

Great computer company! Customer service is great very professional and timely with issues that…read morearise! Highly recommend!

Very professional, reliable, punctual and reasonable. I have been stressing over replacing…read moremultpile "ancient" computer at my business without the down-time and the hassle of installing new software and transfere the data ... Mr. Adi made it happen And he simplified it so much that now I can finally breathe. Thank you and job well done.

Imagine my shock when I turned on my computer this morning and it wouldn't boot up. As a small…read morebusiness owner for 33 years, I have my entire business on my laptop and freaked out immediately! After a quick Google search on my phone, I found Kevin's Computer Service and they had amazing reviews so I didn't think twice and went to their Laguna Niguel location. Steve is a modern-day hero and had my laptop up and running the same day at a fair and reasonable price! I was ready to go out and buy a new laptop but he talked to me off the ledge and told me my existing laptop was fine and he installed a top notch antivirus security software. Disaster averted and I'm back home cranking out computer work and it's not even the end of the day.

My computer had a problem which was so aggravating that I was going to give up and buy a new one…read more It kept dropping me off the internet and I had to go through a long process to get back on--then it would drop me again in a few minutes. It drove me crazy! Kevin's group tried hard and didn't give up--I took it in 3 or 4 times--and they fixed it for a very fair and reasonable charge. It works fine now! No new computer needed after all.... Kevin's was recommended to me by a friend, and I have no hesitation in recommending Kevin's to you.

The guys are very professional, and know what they're doing. They fixed my computer that I killed…read morewith a virus , and sped it up. The thing is almost like new. They don't charge anywhere NEAR what a lot of computer repair places do. Definitely calling them again !

Ok, I actually know a lot about computers. I've taken classes and repaired several of my friends'…read morecomputers in the past. I had an issue recently--two separate ones, actually with both of my computers. I called Laguna Hills Tech Access both times, because I am simply just too busy to fix them myself as my life is way too busy with taking care of my kids and having a full work schedule. Let me just say that these guys know their stuff!! The first time I called, I needed to have my motherboard replaced and new RAM (those are sticks of memory that go on the motherboard) installed on my HP laptop. My computer was constantly freezing and sometimes failed to get to the startup screen, along with a couple things more. One of the owners, Matt, came out promptly and treated me very well. I actually pretended I didn't know anything because I didn't have the energy to speak tech with him (lol sorry!). Not knowing that I know much about computers, he in no way belittled me for my "lack of knowledge." He was very cordial and encouraging. He really does know what he is doing and I speak from experience here! The second time, my Dell Inspiron was having problems stuttering while playing videos of my kids and husband playing together, among some other issues. This time the other owner, Michael, came out very quickly to look at the problem and took great care of me and my computer! We had to order some parts, and as soon as they came in, he was back to install everything and fixed my computer right up. Superior service! Don't let the youthful ages of these boys fool you. I can tell you from both experiences that they really know their stuff and not only that, they are super professional and have EXCELLENT customer service. They are truly running their company with YOUR best interest in mind. They really seem to care a lot about us and our satisfaction with their service and they really want to see us having our computers up and running again! I highly recommend Laguna Hills Tech Access to anyone, regardless of your knowledge level, be it knowing absolutely nothing or someone like me who knows a lot. I know enough to know they are legitimate and very knowledgeable! Definitely give them a call!

Our company has been using TH2 for almost three years now…read more The pros of TH2 is that they are local to us in Lake Forest (the main reason we chose them) and they can send someone onsite fairly quickly. The drawbacks however are that there is absolutely no proactivity from them: they strictly respond to issues. Despite their claims they never detected something ahead of time with their tools, we are always the ones calling to report issues they were unaware of. The second issue is that they request to replace existing and perfectly working network equipment with the ones of their choice. We asked for second opinions and found out that the previous equipment we had was just as good, but the one TH2 put in requires a mandatory yearly subscription from which they are making additional profit. And that's really not fair business practice. The third and major problem is billing: just like attorneys they charge high rates including driving time for onsite calls. We are also charged for every minute spent on the phone, including asking for a password reset or a copy of a document! Several techs and admins at TH2 have told us they are frustrated with the sales technical manager Hugo. Several of them said they left TH2 because of him. And then we have to deal with new employee who don't know anything about our setup and need to learn while we are on the phone waiting and billed for each minute. Hugo is actually a very frustrating person who doesn't understand our business needs and has very little technical knowledge as confirmed privately by his own staff. We reported this to the owner Jeff who is a very nice guy, but he did not do anything about it. So we have to go through the time consuming task of interviewing and transitioning to a new computer company. TH2 could be quite a nice and successful business, but their managerial and billing issues are making them frustrating, inefficient, and overpriced.

TH2 Technologies has provided excellent service to the company that I work for since 2013. Prior to…read morethis, we had an antiquated server that continually crashed, and our IT support was unreliable. TH2 completely overhauled our IT infrastructure and brought us into the 21st century! Thanks to them, we have mitigated risk through new hardware, and our information is protected behind a robust firewall. The entire staff at TH2 is always professional and quick to respond to any issue/request. Jeff White recently oversaw the removal and re-installation of our IT system to our new corporate office and coordinated with the cabling and A/V vendors. Everything transferred over without a glitch!

Called Mathew IT after looking up on the Internet local providers who could help either autoCAD…read morerelated computer issues. They were an absolute Godsend as they were able to fix my computer issues in a timely manner and got me back up and running. I will definitely be using their services in the future.

Usually I use the Geek Squad at Best Buy. But since they closed their location in South Temecula,…read morethe Murrieta location is not convenient. I thought there has to he another business that repairs computers. After reading all the 5 star reviews about Matthew's IT, I decided to give them a try. They were professional and their communication was great! Unfortunately for me they diagnosed that my laptop was beyond repair. To my surprise it was a no charge for this service. Even electricians and plumbers charge you around $75 just to diagnose the issue. When it comes to any computer issues in the future, Matthew's is my go to place!