Absolutely AWFUL! Never received a bill and revived a phone…read morecall saying that the bills had been returned to the main office and they were going to send out another one When I received the bill they literally gave me 24 hours to pay the bill and the lady kept telling there was nothing they could do How do you have the wrong address but are supplying electricity to my apartment!!!!!

Living in a town with its own power company is frigging awesome and someone should buy these people…read morea pony. Or pizza or something. When we got out internet hook up there was something up with the electricity flowing to our house, it was dangerously high or something, I didn't quite grasp the exact thing. But NPU came right out! Did some stuff. Cable company comes back to do the internet, nope, things are still wonky, NPU comes right out AGAIN! Replaces a whole thing on a pole, got up hooked up to that pole again, all was cool. But like, that a thing that was interrupting our WiFi service, our power was fine in the house, but they came right over, more than once, to make sure we had what we needed and also make sure it didn't become a big scary problem for us, as far as power goes. Plus, whenever there's a storm with outages, they are amazing about keeping their customers informed, so I always know they know where the problems are, and they regularly post updates, so if you're without power you know they're on it, and they honestly talk about time frames so you can keep your hopes and expectations realistic and it's so terribly comforting.

These guys suck have no clue how things work. Refused to offer service on ASCME tank that was…read morepermitted and inspected by town.

During the recent 7-day power outage I needed my propane tanks, [associated with my…read morehouse-generator], checked after 4days as we were heading into the weekend. I've been partially paralyzed for 12yrs and rely on an electric chair 24hrs/day. I was nervous that I might run out of fuel. Quality Propane greatly relieved my anxiety by directng my son on how to verify the status of the tanks [which was completely different from my generator manual] and assured me there was fuel for 4 days or more. Quality Propane, living up to their name, set an appt and filled me up 2 days later. Promptly returning my call, courteous and knowledgeable, I couldn't ask for more. Thank you Quality Propane!

Viking Fuel has taken care of us since 2019 when we moved to Connecticut from Alaska (I knew…read morenothing about oil heat and they were very patient with me). They've delivered on Holidays when we in dire need of oil, pick up on weekends to take orders for the following Monday. They are fast, efficient, and have wonderful customer service - from the woman who answers the phone to the driver. Most recently I requested billing history from when we started with them and the woman who usually answers did it without hesitation. She has always been kind whenever I have called and went above and beyond in this case. If I knew her name I would have mentioned it! Thank you for taking such good care of us, and as long as we live here you have us as loyal customers.

DO NOT USE. I've never had to deal with a company this unprofessional. The oil delivery driver,…read moreJason, was screaming @ me with a profanity laced rant about a furnace issue that has nothing to do with him or his company. He called me a "bitch," and use the F-word multiple times. Ordinarily, I was always use Queen Bee Oil or Brunelli Oil in Bozrah. I've never had an issue with them.

I made a big mistake this month of forgetting to check my oil tank level. Imagine my surprise when…read moreI hopped into the shower, only to be doused with nothing but frigid water. I realized what had happened, put an order for fuel oil, and resigned myself to being very cold the next few days. These guys, on a day they weren't even listed as being open, rushed out and filled my tank up and had me making hot water again. This is hands down the best fuel oil company I've ever worked with, and I will never order from anyone else. 10/5 stars. Thank you so much Brunelli!

I just want to commend Damian and Levi for a job well done! For two young men, so professional and…read morecourteous, they did an exceptional job communicating and diagnosing the problem. They stayed until the job was done, and saved me the aggravation of repeat visits and I would also like to thank Donna, for all her help scheduling this to happen! Thank You! Great job guys!! Chris

My heat was only working on the 1st flr, the 2nd flr pipes were Luke warm. we thought it was air…read morein the line but upon trying to bleed the lines we ended up with no heat on the 1st & 2nd flr.. We called Diamond Sunday afternoon & The owner came out and was able to trouble shoot why my boiler stopped working and then addressed the original problem with eliminating having to buy a brand new boiler. He was very knowledgeable, professional & fair. We are very thankful that we called Diamond Plumbing and would definitely utilize his services in the future along with recommending him to family and friend.

From the owner: We will happily assist you with new construction or remodeling projects. Redesign your kitchen or…read morebathroom to fit your personal style. You will adore the quality workmanship.

I needed and emergency oil delivery as I had run out. I call because it's 24/7 emergency service…read more I am told no because I am not a current customer. So you mean SELECTIVE emergency services. Good to know it's not as emergent as an existing customer.

Not sure why they have a low star rating. Been using them over two houses owned in 20 years…read more Never really had a problem with their service. They pick up the phone every time I call. I am on the auto delivery for oil and they keep my tank full. 10 month payment plan with an annual maintenance done. 4 stars because I would recommend they call you annually to set uo the maintenance. Most other home maintenance companies I deal with make it a point to callbor send a reminder post card. Would be great if Andersen Oil did that. And if they computerized their paement system so you can pay online. They still rely on the snail mail for bills.

Nice library located in downtown Norwich. Seems very diverse and appealing. Lots of books to choose…read morefrom. Book sales held twice a year. Nice staff as well.

Books genealogy and…read moreOtis The first Norwich library was built in 1849 with money donated by Deacon (Joseph) Otis; Like most of the libraries back then it was a subscription library and only became a free library in 1891. The old Greek Revival building was pretty cool but it was just to small to accommodate the growing community and so a new, larger but more ordinary building was built in the 1960s. Over the years the new building also proved to be inadequate so the library managed to receive a 4.5 million dollar grant in 2004 for renovations and improvements. This was the largest library grant in state's history and certain turned the library into a wonderful place to research and visit. Unfortunately over the last few years money has been scarce and the library has been losing funding, resulting in loss of hours and programs. Hopefully this will change in the near future. Lot of open space, cool places to sit and a extremely useful local history and genealogy room. A lovely area for kids and even a pleasant little courtyard outside. Not a historical or stunning building like lots of the many of the old libraries in the area but one that has a charming and friendly atmosphere and is a library that is a very pleasant place to work, learn or just look around.

DMV in my area was booked so I had to commute down from Central CT. The door security gentleman…read morewas just that, a true kind man. He helped check me in, navigate me to the right spot and I was early and he got me a # very quickly. Everyone was so kind and knowledgeable. It was a very smooth experience. Don't forget to check online for all your needed documents!

Ok I am taking my time to provide them a review because all we always here about DMV is negative. I…read morewas there last Tuesday for car registration. I had to make an appointment. Arrived at 9am; appt was at 9:20AM. I was about the door by 9:22 am. I went in thinking the worst cause I had a few issues. DMV had 2 profiles for me for some reason, my registration had expired for over a year. They had the wrong address on file provided by the dealer so I never got proper notifications. The person that helped me was very pleasant and solved my issue and understood the situation. The only feedback I can give them is to allow for more appts. The place was empty. Only one person waiting at a time because there was no wait. Everyone was at a window but one person every single time. They could definitely afford to help more people. It was hard for me to find a slot but it didn't have to be like that. Thanks DMV