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    MySmartLease

    2.4 (42 reviews)
    Closed 10:00 am - 5:00 pm

    Services - MySmartLease

    Property management

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    1 month ago

    Business owner information

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    Tim A.

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    1 year ago

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    2 years ago

    Staff has been very attentive since day 1 of renting from them. Very pleased. Thank you!

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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    14 years ago

    Business owner information

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    Innovative M. T.

    We cannot find a customer named David S.

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    13 years ago

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    Innovative M. T.

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    7 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    7 years ago

    Great management company. They are professional, very responsive to maintenance issues and overall a pleasure to work with.

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    10 years ago

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    8 years ago

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    Tim A.

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    12 years ago

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    8 years ago

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    9 years ago

    Business owner information

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    Tim A.

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    9 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    Innovative M. T.

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    14 years ago

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    12 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - MySmartLease

    Review Highlights - MySmartLease

    Tim, took over my account when I didn't know what was going on.

    Mentioned in 8 reviews

    Read more highlights

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    Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

    Octavio, the Maintenance Coordinator, has been great with handling and coordinating the resolution…read moreof issues with our rental property. He's quick, efficient, and goes above and beyond. We appreciate his efforts. Ashley,the Property Manager, has been great too with setting up our property for rental. She's organized and efficient. She's prompt when we asks for requests or questions. We appreciate her efforts.

    PropMan - Propman Inc.

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    (7 reviews)

    Inquired about a property for rent and set up a time and day with chad Erickson . Will showed the…read moreproperty and said there were several applications in but "they didn't look so good" . So my boyfriend and I decided to submit an application along with pay stubs that same day (was a Wednesday) . I remember Will saying we'd hear back that same Friday . Friday came and nothing . Text Chad on Monday and he stated he was in Arizona that Will is in charge till he returned , so I then spoke with Will he stated he was going to go over our information and give me a call back . He never did. Bottom line is these people are un professional and have poor communication. People are submitting their personal information. I'm sure we were well qualified , even if they had decided to choose someone else learn to keep people informed . Poor service

    I moved to Redlands from Orange County and really wanted to go from an apt to a house. I happened…read moreto meet Chad Erickson from PropMan when I was touring a townhome they had listed. After speaking to Chad about really wanting a house to rent he actually told me about 2 houses that were coming up for rent. He kept me informed and in the loop and as soon as it was ready he let me tour the home and I ended up renting it. The process was easy. Chad always kept in touch with me. He even painted the walls in the house for me and it turned out beautiful. I would highly recommend Chad Erickson to anyone wanting to rent. He's funny, kind, and very knowledgeable. Even after I moved in he checked on me to make sure things were good and fixed things that needed to be fixed right away.

    Hudson Realty & Hudson Property Management - Jan Hudson, Broker, GRI, PSA,PMC Hudson Realty CalDRE 01901854

    Hudson Realty & Hudson Property Management

    (10 reviews)

    We were with Hudson Prop. Management for about 3 years so I would say we have a good idea of all…read morethe pros and cons. I would say there are a lot more cons. From high turnover, to working with so many different people, to bad communication etc. This was just scratching the surface. The year working with them was HORRIBLE. I even reached out to their manager and left a message to talk through some concerns. I politely asked for 15-20 min of his time on a call. Days and weeks later, I never got a call back. There were multiple mistakes on our listings we had to point out, no ownership of mistakes but rather people getting on defensive, pointing the finger back, no proper annual inspections (no reports at all), lack of management support or completely ineffective management support. Derek Lowe (Manager) only came in at the very end to escalate the situation rather than make it better. The company also lacks integrity. They kept referencing a valid Property Management Agreement that did not exist. I honestly don't understand why management and ownership were copied on so many emails in the past 3 years; they never actually helped with anything, ever. Jan the owner never reached out once. They just like to collect their 7% a month but do nothing to maintain a strong relationship with their customers. If I could give Hudson Property Management 0 stars, I would. Save yourself the migraine and stay away.

    I've been working with Hudson Property Management since Mar 2021, in that time when I've reached…read moreout to them via email or phone. I don't get quality responses. At times, i don't get a callback when they say they will, there's confusion and the owner Jan does not respond. The first individual I worked with Cheri was quite dismissive, the second individual Brenda, was not interactive. Both Cheri and Brenda left with no notification from the business that they'd left. Now, I'm working with Trevor. Jan shut down the business for a day and give training to your folks. Have them call back when they say they are, give notification of personnel changes and have your folks provide accurate monthly statements. The voice prompt states conversations are recorded for quality assurance, follow through.

    Empire Management Group

    Empire Management Group

    (39 reviews)

    I found this apartment 2 years ago. I was in a difficult situation and needed to find housing asap!…read moreThe staff was great throughout my application process. The application process was a bit extensive, more than my usual in my opinion in the beginning. However note i understand why. From the two years I've been living here a few tenants have moved out and I worried about future tenants moving in. The new tenants though have always been friendly, respectful, and peaceful. The application process definitely plays off when I feel peace knowing future tenants will be great. From the day I moved in to today, my communication with Lisa, (she is whom I communicate most of the time with) is reliable and prompt. Any maintenance issue and request I have had is always addressed and managed by Lisa and the Empire Management staff. Empire Management in my experience do their best to answer to tenants issues ans community concerns. I cant ask for a better management company! I really enjoy the community I live in. It's a small complex, we all know each other. Some of us are close neighbors and kutner are just cordial but we all keep an eye on each other's apartment. We all do our best to take care of our community. It's a nice, quiet, welcoming complex. We have our hiccups here and there but they are resolved and the peace is always restored.

    Zero stars Rentals are ill cared for, requests are ignored, buildings are in disrepair. Lacking in…read moreprofessionalism and customer service. Rude, condescending and accusatory. I wouldn't let them manage my dog house.

    MySmartLease - propertymgmt - Updated May 2026

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