I would strongly caution anyone considering renting from AIM Property Management…read more We lived in an AIM managed property for 3 1/2 years. After moving out, they withheld a large portion of our security deposit for items that were already damaged when we moved in, claiming extensive repairs instead of acknowledging normal wear and tear and long-deferred maintenance. To make matters worse, the remaining deposit was not returned on time, requiring formal follow-up. I'm now having to take legal action to recoup my money. Even before the security deposit dispute, they were consistently unresponsive and rude. Routine maintenance requests were often ignored, delayed, or met with excuses, and there was a clear pattern of deferring maintenance rather than addressing issues properly. Problems that existed early on were left unresolved for years. This has been a frustrating experience from start to finish. Poor communication, lack of accountability, and an apparent willingness to pass the cost of deferred maintenance on to tenants made this a company I would not rent from again. The pictures are of a garden box at the property that was completely falling apart. I asked for it to be fixed or removed, and my request was ignored.

It was a pleasure speaking with Mr Massey. Really professional and patient…read more If you need property for residential, reach out to them and you won't be disappointed

We were with Hudson Prop. Management for about 3 years so I would say we have a good idea of all…read morethe pros and cons. I would say there are a lot more cons. From high turnover, to working with so many different people, to bad communication etc. This was just scratching the surface. The year working with them was HORRIBLE. I even reached out to their manager and left a message to talk through some concerns. I politely asked for 15-20 min of his time on a call. Days and weeks later, I never got a call back. There were multiple mistakes on our listings we had to point out, no ownership of mistakes but rather people getting on defensive, pointing the finger back, no proper annual inspections (no reports at all), lack of management support or completely ineffective management support. Derek Lowe (Manager) only came in at the very end to escalate the situation rather than make it better. The company also lacks integrity. They kept referencing a valid Property Management Agreement that did not exist. I honestly don't understand why management and ownership were copied on so many emails in the past 3 years; they never actually helped with anything, ever. Jan the owner never reached out once. They just like to collect their 7% a month but do nothing to maintain a strong relationship with their customers. If I could give Hudson Property Management 0 stars, I would. Save yourself the migraine and stay away.

I've been working with Hudson Property Management since Mar 2021, in that time when I've reached…read moreout to them via email or phone. I don't get quality responses. At times, i don't get a callback when they say they will, there's confusion and the owner Jan does not respond. The first individual I worked with Cheri was quite dismissive, the second individual Brenda, was not interactive. Both Cheri and Brenda left with no notification from the business that they'd left. Now, I'm working with Trevor. Jan shut down the business for a day and give training to your folks. Have them call back when they say they are, give notification of personnel changes and have your folks provide accurate monthly statements. The voice prompt states conversations are recorded for quality assurance, follow through.

Octavio resolved our issues professionally. he is super…read morepolite, communicative and competent. thank you Octavio

If you're considering renting through True Door Property Management, please do yourself a favor and…read moreDOCUMENT EVERYTHING. My experience with them included questionable/frustrating billing, maintenance issues that took way too long to get addressed, and communication that was anything but professional. Dealing with Karla Guzman, Senior Property Manager, was especially frustrating. In my experience, she was rude, dismissive, and made simple concerns feel like an inconvenience instead of something that deserved to be handled. Renters should not have to constantly chase down answers, repairs, or explanations for charges. Thankfully, I protected myself and my household by documenting everything, keeping records, taking photos, and knowing my rights. In the end, that made all the difference. I was able to dispute charges I felt were unfair, get a significant amount of money returned, and ultimately get the outcome that was fair and deserved. I personally would not rent through this company again. Save every email, take pictures, keep your receipts, know your rights, and get EVERYTHING in writing. Protect yourself, because your own documentation and knowledge can make all the difference in the end.

Honestly I was nervous when my landlord turned over his property to Allied Property, but turns out…read morethis was by far the best thing that could've ever happened. They are responsive, and great and courteous and give you plenty of notice before coming over. All around I'd say 5 stays as a renter with them. Couldn't be happier.

I haven't used them yet but they came out and looked at my property and gave me a free consultation…read moreand quote. They come highly recommended. Very nice and professional. Would definitely consider using their services if I decide to rent my property.

Inquired about a property for rent and set up a time and day with chad Erickson . Will showed the…read moreproperty and said there were several applications in but "they didn't look so good" . So my boyfriend and I decided to submit an application along with pay stubs that same day (was a Wednesday) . I remember Will saying we'd hear back that same Friday . Friday came and nothing . Text Chad on Monday and he stated he was in Arizona that Will is in charge till he returned , so I then spoke with Will he stated he was going to go over our information and give me a call back . He never did. Bottom line is these people are un professional and have poor communication. People are submitting their personal information. I'm sure we were well qualified , even if they had decided to choose someone else learn to keep people informed . Poor service

I moved to Redlands from Orange County and really wanted to go from an apt to a house. I happened…read moreto meet Chad Erickson from PropMan when I was touring a townhome they had listed. After speaking to Chad about really wanting a house to rent he actually told me about 2 houses that were coming up for rent. He kept me informed and in the loop and as soon as it was ready he let me tour the home and I ended up renting it. The process was easy. Chad always kept in touch with me. He even painted the walls in the house for me and it turned out beautiful. I would highly recommend Chad Erickson to anyone wanting to rent. He's funny, kind, and very knowledgeable. Even after I moved in he checked on me to make sure things were good and fixed things that needed to be fixed right away.

I found this apartment 2 years ago. I was in a difficult situation and needed to find housing asap!…read moreThe staff was great throughout my application process. The application process was a bit extensive, more than my usual in my opinion in the beginning. However note i understand why. From the two years I've been living here a few tenants have moved out and I worried about future tenants moving in. The new tenants though have always been friendly, respectful, and peaceful. The application process definitely plays off when I feel peace knowing future tenants will be great. From the day I moved in to today, my communication with Lisa, (she is whom I communicate most of the time with) is reliable and prompt. Any maintenance issue and request I have had is always addressed and managed by Lisa and the Empire Management staff. Empire Management in my experience do their best to answer to tenants issues ans community concerns. I cant ask for a better management company! I really enjoy the community I live in. It's a small complex, we all know each other. Some of us are close neighbors and kutner are just cordial but we all keep an eye on each other's apartment. We all do our best to take care of our community. It's a nice, quiet, welcoming complex. We have our hiccups here and there but they are resolved and the peace is always restored.

Zero stars Rentals are ill cared for, requests are ignored, buildings are in disrepair. Lacking in…read moreprofessionalism and customer service. Rude, condescending and accusatory. I wouldn't let them manage my dog house.

A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

Our experience with Trinidad Infinity Properties was…read moreprofessional from start to finish. When things became stressful as they do when selling and purchasing a home, Suzi's 23 years of expertise helped to assure us through the difficult times. We have suggested her services to several family members and friends. Thank you again Suzi Trinidad for everything. Vince and Cynthia

Our experience with Trinidad Infinity Properties was professional from start to finish. When things…read morebecame stressful as they do when selling and purchasing a home, Suzi's 23 years of expertise helped to assure us through the difficult times. We have suggested her services to several family members and friends. Thank you again Suzi Trinidad for everything. Cynthia & Vince

Misty and her team were fantastic to work with as a long distance property owner. She helped from…read morewhen we initially took on ownership of the property all the way through to keeping it rented, well maintained, and then later, sold. During the selling process, they were nothing but helpful and professional. Highly recommend to other property owners looking for low maintenance ownership.

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

They say they will be fair when getting ur deposit back??? No! They literally looked and took…read moreeverything possible! Some things were a reasonable charge... others? No! $100 to replace $10 blinds?? After being there 2 years and it had two broken slats... waiting for my deposit refund i never received updates only when i asked were they given! They charged me 150 to remove 2 tiny staples in the wall? Even admitted it was small staples!! I just couldn't reach them myself or i would have removed them myself.

I am the office manager for the pool company that services pools for many of MSL homes. It's always…read morebeen a pleasure working directly with Erika. She is quick to let me know of issues, and she is quick to let homeowners know of any issues on our end. Friendly, professional and on top of it! Always a pleasure working with them!​