Had a problem with United HealthCare and the problem was solved in a matter of minutes. I spoke…read morewith Odessa and she was very professional and knowledgeable. Thank You LabCorp

Get there for my scheduled lab today only to be told that there system is down- professional…read morecourtesy they could have called me to reschedule instead of wasting my time and money . Bad attitude at the front desk acting as if I was the problem instead extending the courtesy they should when they're the problem!!!

If I could give 0 stars I would . The tech here is probably the worst person I've ever come across…read more. Not only is she incredibly rude to people she purposely puts you into financial ruin. As you go in for a blood test so we will charge you one amount there in the office that is low then she submits it incorrectly two months later get a bill for hundreds of dollars that you have to pay no information given ahead of time that you will have to eventually pay this bill. Out of spite, she purposely will post a different address to make it seem like it is not in network. You cannot call Quest to help you. You cannot call your insurance to get you out of it without having to go through years of telephone calls and appeals do not come here if you want to be treated absolutely terrible and then be billed hundreds of dollars for your terrible treatment later do not come here. Outraged by the complete lack of empathy, unprofessional conduct, poor communication skills, blatant disregard for patient needs, and a consistently negative attitude, leaving patients feeling disrespected, anxious, and neglected, ultimately undermining their trust in this buisness that is not apart of the BBB . While a negative review is justified for truly egregious behavior, I understand it's crucial to consider the full picture and avoid making hasty judgments based on one interaction.however it's a consistent poor behavior form my numerous encounters there, especially with one particular phlebotomist. A regular that works there for years . It amazes me that there seems to have been no performance review or assessment on her position of entitlement because she still continues to treat people with unkindness and a disregard for her position in customer service and health .

Great location for bloodwork. Very quick and easy! Small office, plenty of parking, and no wait…read morewhatsoever. Quick kiosk check in. I arrived 15 minutes before my appointment, but was brought back immediately. Jackie was fantastic. Perfect vein placement...quick, easy, and no bruising whatsoever. Definitely recommend.

I saw Kayla Norris today for what I thought was bronchitis. She was thorough, knowledgeable, beyond…read moremeasure, and extremely kind. All of the employees there treated us with great respect. And she spend time listening to us! Awesome experience and I highly recommend.

Horrible place. Leave you sitting in a room for over an hour without anybody coming in or anything,…read moreand as I write this, I am still sitting here

The staff at this location has always been freindly and helpful to me and I appreciate their help…read more I have been coming here for a few years now and I found a really great technician, who is caring and is helpful to me as I have hard veins to find and she has always done a great job taking my blood. I truly love her and pray that I will have her for a long time.

Billing is a disaster! EVERY single time, I have to spend hours trying to resolve a billing error…read morefor $8.61. Last time I paid the bill and then got a past due notice. I paid it a 2nd time, they returned the money to my bank account and then sent me a past due notice. I finally got an email showing a zero balance and now I received another past due notice. I can't imagine how older adults handle this with frequent bills. Hours are spent on the phone! I absolutely hate dealing with this company!

My mother received a Covid 19 test on June 30th. She was told she would receive a call in 4 days…read more I flew from Dallas, TX to see her, however, they did not provide the results when they said they would. If they were incapable of completing the test, they then should have had the courtesy to notify her that they were behind. They do not answer the phone, at all. Hopefully she will hear back soon. It's been 6 days. Please do not waste your time or money and find an alternative to this test site. Update: 7.8.20 - My mother took her test on June 30th & still does not have an update. She e-mailed them and they have yet to respond. She was told she would receive results this past Saturday. It is now Wednesday. Still, no one has had the decency or courtesy to even tell her they are behind. Please save yourself the anxiety and do not use this testing facility.

Awesome job! very professional and they took the extra steps to make sure we received information…read moretimely for a travel deadline. Awesome job !!

Catherine Osborne is not a doctor, she's a nurse practitioner. She just recently graduated. She…read moredoes not have the patience to treat Dementia and Alzheimer's patients.

When a Doctor is out of the office, vacation... etc. Please assign a Doctor to cover. Patients may…read moreneed to refill a prescription and if no one is covering then the prescription doesn't get refilled in a timely manner. Super frustrating! When you actually visit the office , the front desk staff is pretty lackluster.... they don't seem to be happy with their jobs.

Many, many thanks to Marissa and Jackie for seeing me at their office. While professional and…read morefocused as my test was done, as they always are, the really kind move they pulled was above and beyond. We pulled up in front of the door, thinking they were open til 4:30. After we hustled driving 18 miles through rush hour traffic, you can imagine how I felt when the door was locked, I looked at their hours, saw they closed at 4 and we arrived at 4:03. Disappointed, I started to walk away, when Marisa ran out the door and called my name. Her and Jackie knew we were heading out of town and were willing to stay open and draw the blood they needed. TERRIFIC AT LISTENING, RESPONDING, and showing EMPATHY.