Made my experience way less scary than I thought it would be and were very helpful with my needs and any questions I had.

If I could give 0 stars I would . The tech here is probably the worst person I've ever come across . Not only is she incredibly rude to people she purposely puts you into financial ruin. As you go in for a blood test so we will charge you one amount there in the office that is low then she submits it incorrectly two months later get a bill for hundreds of dollars that you have to pay no information given ahead of time that you will have to eventually pay this bill. Out of spite, she purposely will post a different address to make it seem like it is not in network. You cannot call Quest to help you. You cannot call your insurance to get you out of it without having to go through years of telephone calls and appeals do not come here if you want to be treated absolutely terrible and then be billed hundreds of dollars for your terrible treatment later do not come here. Outraged by the complete lack of empathy, unprofessional conduct, poor communication skills, blatant disregard for patient needs, and a consistently negative attitude, leaving patients feeling disrespected, anxious, and neglected, ultimately undermining their trust in this buisness that is not apart of the BBB . While a negative review is justified for truly egregious behavior, I understand it's crucial to consider the full picture and avoid making hasty judgments based on one interaction.however it's a consistent poor behavior form my numerous encounters there, especially with one particular phlebotomist. A regular that works there for years . It amazes me that there seems to have been no performance review or assessment on her position of entitlement because she still continues to treat people with unkindness and a disregard for her position in customer service and health . read more

Great location for bloodwork. Very quick and easy! Small office, plenty of parking, and no wait whatsoever. Quick kiosk check in. I arrived 15 minutes before my appointment, but was brought back immediately. Jackie was fantastic. Perfect vein placement...quick, easy, and no bruising whatsoever. Definitely recommend. read more

I have actually been here several times in the past but forget to review. Usually here for my routine blood work as I am today. It is a basic plain office located near the Grand Strand hospital. The staff that I have been in contact with have all been friendly and very helpful. Today I had Marissa (?) do my drawing and she was wonderful and painless. One feature I like is that I can make my appointment on line and fill out basic paperwork. That speeds up the office visit. My appointment was at 11:45 and I was out of the by 11:58! Short and sweet, just the way I like a doctors visit to go. I will continue to use this office. read more

Quest Diagnostics - Very plain waiting room, has a TV though! - Laboratory Testing Near Me - Myrtle Beach, South Carolina

Tried to pay them cash same day bill was due they refused payment several times then waited a yr to send to collections what kinda scam is this why refuse cash payments then send to collections seems unfair I'd suggest finding a place that accepts cash because this place does not the Dr's office accepted cash no problem the quest diagnostics representative would not accept cash payment read more

This location takes weeks to get an appt, I go int today for my scheduled apt and realize there is a new person helping to get folks in and out faster. Little did I know 45 mins later to fiddle with the computer, tell me my account isn't showing a payment plan-even though I showed my email from this past weekend when I set it up-with an email from Quest. What a hassle Quest is all around! Had to run my credit card for each and every lab draw-a total of three times. Seems a tad excessive! Quest, you need help! read more

Made appointment for 11/23/20 at 12;15. At the Myrtle Beach Quest Diagnostics location. Have been to this facility previously. However, this is my first review. I usually don't take the time to write reviews unless the service is either extremely bad or in this case, extremely good. Facility is always clean. (Reception area) Obviously, medical area is spotless and sanitized. This particular visit for routine blood work was the first time I felt very welcome. The service has always been professional. That is expected. However, Jessica, my technician, was professional and welcoming. She is a personable and caring individual. Made me feel good about taking care of a task I don't enjoy. She is a credit to her profession and reflects a very positive attitude to the the public. My wife scheduled her appointment at 2:00. Without any input from me; she came away with the same impression and feelings. So, you can consider this actually two reviews. Martin H.& Huiling L. read more