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    Eugene Giddens, M.D

    5.0 (3 reviews)

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    3 years ago

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    12 years ago

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    OrthoSC - Conway  - Our new buildig in Conway!

    OrthoSC - Conway

    3.2(12 reviews)
    11.3 mi

    I had been to a few orthopedic Dr's in the area. I made an…read moreappointment with Dr Ramsey after reading an article that he does same day surgery for hip and knee. Although I do not qualify Dr Ramsey is by far the best I have seen. He explains everything does not want to do procedures that are not necessary just to bill insurance company. He listens and explains very well and it is obvious he reads your chart before he walks into the exam room.............. I highly recommend him

    On December 11, I went to Ortho SC with excruciating back pain and could barely walk. They took…read moreX-rays of my spine and told me everything looked fine. I was given a muscle relaxer and prednisone and told the MRI department would call me to schedule an MRI--$460 with insurance--and then I was sent home. That night, my pain became unbearable. I suffered severe muscle spasms, got no sleep, and was in so much pain that I cried repeatedly. When I called Ortho SC first thing the next morning to explain what was happening, I was told they could not help me and that I should go to the emergency room. When I asked about the MRI, I was brushed off and told someone would contact me. I had to push to be transferred to the MRI department myself. There, I was told the next available appointment was December 22--nearly two weeks later. I was informed that there were 66 patients ahead of me and that my pain did not warrant any urgency. Being told to live with this level of pain for weeks was not only unacceptable, it was inhumane. When a complaint management representative finally called me back, her response was simply, "If you're in that much pain, go to the ER." This was after Ortho SC had already taken my insurance, performed incomplete imaging, and sent me home with no answers and no plan. I have never felt so dismissed, abandoned, or powerless by a medical provider. Out of desperation, I found a spine specialist on my own and was seen the same day. They immediately took proper X-rays, including a front view that Ortho SC never bothered to do. The doctor showed me that my spine was shifting to the right and that I had two compressed discs at the bottom of my spine--conditions Ortho SC completely missed. I received injections that actually helped my pain and was given a clear, competent treatment plan. This experience highlights everything wrong with large, corporate-style healthcare practices. At Ortho SC, patients are treated as numbers, not human beings in pain. I will never return to Ortho SC, and I will actively warn others to avoid!

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    OrthoSC - Conway  - Market Common

    Market Common

    OrthoSC - Conway  - Murrells Inlet

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    Murrells Inlet

    Tidewater Neurology - Heads up. Multiple signs warn of wait time.

    Tidewater Neurology

    1.2(43 reviews)
    88.7 mi

    Visited once after a head CT scan following an accident found an anomaly. Dr. Hughes was…read moresuper-nice and explained everything well, and listened to my questions and answered them thoughtfully. He wanted a follow-up MRI to get more detail to determine what the problem was and when I asked if I could have it done closer to home (1.5 hr drive to his office), he readily agreed and said he'd call me with the results so that I wouldn't have to drive all the way back to Mount Pleasant. Very nice. The receptionist however is another story. Every interaction I've had with her has been negative, as she's been rude , dismissive and condescending. As a patient with a history of cancer, anxiety and depression, and now dealing with an anomaly spotted in a brain scan, the last thing I want to have to deal with in the doctor's office is a bad attitude from a receptionist.

    This office has the worst back office system I have ever experienced and I am the caregiver for my…read morefather, my uncle, and my own experiences as a 74 year old. Communications are difficult at best and practically invisible. My script was miswritten and I got no response for a correction. I made an appointment for my doctor and found that I was meeting a PA when I arrived. The only help for my pain was to increase gabapentin and see a pain management doctor. I have been going to this office for 9 months for pain and I am no closer to ending the pain than I was 9 months ago. I suggest replacing the office manager who puts patients first and not the bottom line.

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    Tidewater Neurology

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    MUSC Health East Cooper - The view outside from waiting room

    MUSC Health East Cooper

    4.0(17 reviews)
    87.7 mi

    Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

    I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.

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    MUSC Health East Cooper - Open staircase for the times when you don't want to be in a crowded elevator.

    Open staircase for the times when you don't want to be in a crowded elevator.

    MUSC Health East Cooper - 2nd floor. Dermatology/Neurology floor

    2nd floor. Dermatology/Neurology floor

    MUSC Health East Cooper

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    Eugene Giddens, M.D - neurologist - Updated May 2026

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