Dr. Brian Keller is one of the best primary physicians I have ever known or used…read more This is an honest assessment from someone who has lived throughout the United States and has been under the care of many before him. The office staff is knowledgeable, the nursing staff are always friendly & professional. The wait is never untenable. As for Dr. Keller himself - he is consistently well prepared, compassionate & willing to engage your concerns. I appreciate this quality of care & recommend this practice over any other of the 'larger practices or Universities' available.

Though they USED to be a positive place to get treatment it has drastically gone done hill. They…read morecontinue to over book causing standard office visits to start 30 minutes after yout appt time along with another 10-15 minutes waiting before the physician comes in and most of the time they pawn you off to a PA instead of the actual Dr your expecting to see. Keep in mind you must also be there at least 15 minutes prior to your appt. If your late you not only have to reschedule but are also charged a $75 missed appt. Fee. Pray you don't need a referral or prior authorization for medicine/treatment as their new policy is they send it to a "central" office to complete which takes weeks to months (personally experienced 3 months on multiple referrals and 6-8 weeks before they started PAs)... this is in addition to calling and trying to expedite and find out what's going on while you suffer through your medical issues. Then if you have a billing issue your left to deal with an extremely rude 3rd party company who has hung up, yelled, or treated people rudely. This group used to care about their patients but has changed like many companies have and are more focused on making more money literally at your expense. I would definitely recommend seeking help elsewhere if possible or don't set your expectations to anything really besides disappointment.

Absolutely recommend this facility. From start to finish, to follow up and again, more follow ups…read morelong after the procedure, the staff and doctor are incredibly kind, professional and excellent at what they do. They offer a free consultation during which I asked A LOT of questions. There was NO feeling of pressure or condescension. Everything was easy to understand. They were totally okay with me taking my time after the consult to think things through, and answered more of my questions. Their accounting team were also very kind and explained everything very well. Professional quotes, emails and receipts were provided. Prices were very reasonable. The office, consultation, surgical and other areas are all VERY clean. Lots of parking. When in the waiting room, patients are obviously very happy with their procedures and open to talk with other patients... which is a really cool feeling. Leaves you having confidence in the whole thing.

Great doctor ! Great price! Traveled from Atlanta to see Dr Widenhouse. I had a consultation on…read moreJune 10th where he explained the procedure, the methods he thinks best to use to achieve the best results and the risk associated. I was thoroughly educated. Then the practice manager gave me the price, which I paid before I left (you have until 2 wks prior to your surgery date to pay and full). The price was nearly 50 percent cheaper than any of the others plastic surgeons that I received quotes from in my town ( i suspect because they have their own surgery ctr, where many do not and have to reserve space at affiliated medical centers). Also I had a family member who recommended dr widenhouse who had the same gynocomastia surgery that I had. Surgery was at the end of July. Results were great and staff was very professional throughout. Try PCPS,You won't regret!

I can't say enough good things about Dr. Robert Carlile at Charleston Neurology Associates. From…read morethe moment you walk in, the professionalism of both the doctor and his staff is clear. What truly sets Dr. Carlile apart is his incredible empathy and the way he listens. He took the time to hear all of my concerns and never once made me feel rushed. Beyond his wonderful bedside manner, he is simply excellent at what he does. He is knowledgeable and clearly an expert in his field. I also greatly appreciate the practice's efficiency--appointment wait times are minimal, which is a huge bonus. I highly recommend him to anyone in need of a top-notch neurologist.

Worst Medical Provider Experience in over six decades... In…read morean effort to comprehend the lack of direction in my current, however long-term, neurological care and following four weeks of leaving numerous unanswered messages at Dr. Carlile's office, I drove 45 minutes to his office. Instead of receiving the reportedly anticipated diagnosis of four weeks prior, I was told that my numerous telephone messages had been mistakenly routed to the voicemail of an ex-employee. I further learned that the obstacle to my diagnosis lay in an insufficient blood draw of early May. However, it remains unclear why I was never informed. I left the office for a second blood draw at the nearby Palmetto Primary Care Physicians North Charleston facility. Subsequent to a 40-minute wait, I was called by the phlebotomist. As she prepared to initiate the draw, I queried if the draw required fasting. My orders were checked and it was determined that a fasting draw was required. I'm glad that I asked that question or this review would be even worse. I travelled the 45 minutes back to my home and returned to the draw center several days later for a presumably successful blood draw. Seven weeks passed with no contact regarding the results of the second blood draw results, which I was told would take a few days at most. I finally gave up on Dr. Carlile's office and telephoned Palmetto Primary Care Physicians draw center. Explaining that I still awaited the results of a blood draw of seven weeks prior, I verified that the blood work had been processed and the results sent to Dr. Carlile. I was informed that someone from Dr. Carlile's office, as well as the Patient Advocate of the draw center would follow-up with me. The following day, I spoked with the Palmetto Primary Care Physicians Charleston Neurology Associates office manager. At that time, I learned that once again the blood draw was somehow problematic and that a third blood draw would be necessary. Again, I was never notified! When I expressed my ongoing dissatisfaction with a total lack of communications or forward movement toward a diagnostic resolution, ongoing over the prior seven months, the completely unapologetic office manager became unprofessionally belligerent, sarcastic, and argumentative. I have never had any past problems with my blood draws or in obtaining results. This office manager, completely lacked any outward demonstration of compassion toward understanding my weeks of physical pain and frustration in my almost fifteen-year journey to further investigate my numerous neuropathies. Additionally, in spite of multiple telephone calls and the multiple promises that an expected telephone call from the blood draw center Patient Advocate would occur, no attempts have has been recorded. Subsequent to many delays, originating with what may appear to be Dr. Carlile's support staff and/or the Palmetto Primary Care Physicians group, my seven-month journey with this organization has been a virtual waste of my time, resources, and Medicare benefits. The hope towards a better understanding and/or abatement to my almost constant pain has vanished. Understandably, I have lost confidence in this provider's abilities to deliver any future personal medical care. Sadly, this experience has not bolstered my confidence in traditional Western medical practices.

MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

Upon arrival I was greeted promptly. My temperature was taken and I was able to promptly complete…read moremy registration paperwork. My appointment began on time and the medical professionals, receptionists and staff that I encountered were all professional and accommodating. The office, changing area and exam room were all clean and neat. Face coverings were required and guests were required to sit 6 ft apart. Located on the Second floor!

We're very concerned and my results were right away and then on my chart . The wait time was not…read morebad at all .