We have visited this facility a few times. The experience has usually been good and reasonable. A…read moregood dentist with reasonable care. Unfortunately, a recent visit turn to disappointment. When questioning the bill and surprise charges, the lady became irate that I would want an explanation. She became angry and rude. One of her last comments was, "then why are we still talking about." I am surprised at this interaction and disappointed in the customer experience. While the dentist is good. Their billing person is not a good person to deal with.

The staff and dentist are very friendly. Office is clean…read moreand organized. And so far we haven't had any wait time. These folks genuinely care. And they are great with teens.

Absolutely the worst!!! I chose them for my family of 5. My husband and I each needed a tooth…read morepulled. We are both still in extreme pain one and two weeks later. Probably due to the two plus hours it took for each extraction. Pulling and rocking for 2 hours!!! Both of us. And the best is that during mine when I just about flew out of the chair after they failed to adequately numb me, Dr Gravitte was called in to finish. When calling the practice to voice complaints I was told I could only see the dentist who hurt us. We are still in pain and traumatized. Shame on them

Wow! Where do I start?! Dr. Gravitte and Associates is an absolutely gorgeous office. It is so…read moretastefully decorated and makes you feel at home from the moment you walk in. Everything is so clean and in such great condition, you know they really take pride in the office. From the moment you call in and talk to one of the wonderful ladies on the phone (Taylor, or Brandi) you feel welcome. They make the scheduling process a piece of cake! When you walk in, you'll most likely receive a warm greeting from Darla! Everyone loves Darla! She's the sweetest! They have beverages you can grab before or after Taylor comes to take you on a tour of the office! My favorite part of the tour is being able to see all the dental suites and their different names! If you're lucky, you'll get to spend some time in Maui! ;) They even give you a new patient gift! How nice is that?! I LOVE my koozie, cup, chapstick, and all my goodies! I use them all the time! They really value customer service here and making sure you're comfortable. Have you see their comfort menu?! This office truly changes the way you will think about going to the dentist. The chairs are massage chairs with heat! You can watch movies with their super cool movie goggles, snuggle up with a blanket and pillow, get some aroma therapy eye pillows, noise canceling headphones, and relax while you know you're getting top notch dentistry! The hygienists(Bethany, Kristy, and Whittley) are amazing at educating you about your oral health and how it directly relates to the rest of your body! They are so knowledgeable, gentle, and compassionate. They do SO much more than just clean your teeth! Dr. Gravitte (and his associates) are some of the most genuine, caring, kind, and talented doctors in the world! He also has a doctor for root canals and oral surgery come to the office so you don't have to go to other places! So convenient! I am blown away at their level of care. All of the assistants truly care about you and are so great at calming fears and anxiety. I feel confident referring my friends and family to this office and I honestly can't wait to go back! If you live in Mt. Airy or anywhere near by, and haven't been to this office, you're truly missing out! They have patient appreciation events(with prizes!) and are constantly involved and giving back to the community. This is a business that makes you feel good about supporting. BONUS!: During the summer they have a valet who will WASH your car while you're there! What?!? AMAZING! No one else will do that! Guaranteed! Dr. Gravitte is the most GENEROUS and KIND hearted business owner in Mt. Airy-guaranteed. The amount of time and money he has donated to the community in a variety of ways is incredible. He has put his life into this big beautiful building to create the best experience possible for every patient. Ex: free car detailing at visits! Yearly dentistry from the heart events, education at the local schools, and that just names a few. They all put patients first and care so much about patient care that they do not allow insurance companies to dictate the treatment you receive! I think this tells you everything you REALLY need to know about Dr. Gravitte and the entire team here. They are the best of the best and this is from someone with prior dental experience(for 5 years) with a careers that allows me to travel to dental offices around the world. Dr. Gravitte's office is the BEST I have been to. See for yourself!

I have been a patient in Mt Airy since they opened. The best experience my husband and I have ever…read morehad in a dental office. The front office is efficient, friendly and accommodating. The clinical staff is great. They are knowledgeable and professional. I recently had a temporary crown come out and they got me in and applied my permanent crown quickly (a week before scheduled). They also let me know cost up front. No guessing! Thank you. K. Bunker

Wonderful place except if you dont give them 5 stars they will call you out on it, in the office…read moreand demand u pull it down this is humiliating and scary. I do believe they are breaking patient confidentiality act since they are the only Dentist in my area that takes my insurance which is Wonderfull 99 time they were great every time they going to get five stars they shouldn't get jumped on about it and they shouldn't jump on the patient and demand that they pull it down while you're in the office it was humiliating and embarrassing with the lobby full of people knowing my private business, I feel broke heppa they are great wonderful people but what they did was wrong and embarrassed and I told him about this as well. They did make things right, but heppa was broken. I'm afraid to say anything or any kind of review if it's not up to the five star view that they think that they think that deserve and 90 the time they do, but please don't embarrass people like that again

Dr. Brooke Barham is the best! Couldn't ask for a more caring, personable dentist that makes you…read morefeel calm and relaxed while sitting in her chair. Thank you so very much Brooke!!!!

I see Mr. Barham's daughter, Brooke. She is so kind and down to Earth, very understanding and my…read moreexperience has always been as great as going to the dentist can be.

I was recently looking for a dentist that is closer to where I live and decided to come to this…read moredental office. I came in with my son for a new patient cleaning. Well in advance, I was able to get all the documentation needed online, which is a nice touch. They opened on time and took us within 5 minutes of our appointment time. The staff were all very friendly and communicated well and took care of us thoroughly and gently. The rooms and equipment were all clean and well kept. Overall, I feel like we've picked the right dentist, which is great.

Dr. Wells is a very compassionate, gentle dentist. He truly cares about his patients oral health. I…read morelike the fact that he has advanced his education to include in his practice orthodontics and implants. His assistants, hygienists, dental coordinator and front desk staff are extremely friendly and knowledgeable. I had a spa prophylaxis (cleaning) and it was wonderful. It was like taking a power nap. Everyone should try it. Suzanne is who I went to have my Oraspa cleaning. Several other hygienists in Dr. Wells practice have obtained their training and certificate in Oraspa also. I travel from out of State to see Dr. Wells. I wouldn't go anywhere else. I would highly recommend calling Dr Wells office in Mt Airy, NC 336-789-2929 and scheduling an appointment. You will never be dissatisfied. E Kuryla

I just saw Dr. Bell and he was absolutely amazing. I am Dentist phobic and my blood pressure…read moreskyrockets whenever I see one. However, Dr. Bell was so courteous, so professional, and so kind that any fear I had vanished in the wind. His staff had as also amazing and made me feel comfortable from entry to exit. I have some serious issues with my gums, so he referred me to a periodontist. At the same time, he reassured me that though my problem was complicated - my teeth were otherwise healthy -- and that after seeing the periodontist, he would deal with the other issues. And, he even worked to schedule the appointment. I could not have asked for more or has a better experience. I feel totally blessed to have crossed his path.

I simply cannot express my gratitude enough to Dr. Pierce and her amazing staff for seeing me on a…read moresame day emergency-based visit. My parents have been coming to this office for years, but recently while I was in town, I had a bone fragment issue in my jaw that required immediate care. In one hours time, I went from being in constant pain, to being in total relief with no aftereffects whatsoever. Dr. Pierce's communication and skills put me at ease mentally throughout the entire process, and soon I was asking "is that it? You're done?" A recommendation for these amazing people at this office hardly seems enough, but here it is... If you are in need of a dentist, Dr Pierce is your woman! I'm actually looking forward to my next dental visit. That's how good these folks are!!

Susan is the best dentist in the area hands down. Wouldn't go anywhere else. Everyone who works…read morethere is so nice.

Great experience absolutely 0 pain. Dr.Boyd and his staff were professional all the way. I would…read morerecommend 100%