We have visited this facility a few times. The experience has usually been good and reasonable. A…read moregood dentist with reasonable care. Unfortunately, a recent visit turn to disappointment. When questioning the bill and surprise charges, the lady became irate that I would want an explanation. She became angry and rude. One of her last comments was, "then why are we still talking about." I am surprised at this interaction and disappointed in the customer experience. While the dentist is good. Their billing person is not a good person to deal with.

The staff and dentist are very friendly. Office is clean…read moreand organized. And so far we haven't had any wait time. These folks genuinely care. And they are great with teens.

Very professional and friendly staff. Twin Oaks was up front about cost and what my insurance…read morecovered, I use Delta Dental. It was very quick to schedule my cleaning as a first time patient with them, also for my follow up appointment (cavity) they were able to make an appointment in just a few days, no long waiting period! When I was getting my fillings the dentist and his assistant made sure I was relaxed and okay! Definitely will recommend!

The entire staff here is truly gifted in calmness and efficiency! It was my first visit and…read moreexceptionally well run which is rare these days. I chipped a tooth with an old filling from long ago failed dentistry, Dr. Bauer was patient in explaining the technique to fix it and set up the plan. They were busy with a steady flow of guests while I was there but nobody was rushed or inpatient. The office is immaculate and peaceful. Truly impressive.

Hands down, the best around! Always feel well taken care of and never have to wait which is a plus!…read more If you're looking for a dentist, Dr. Tibbs is the one. He will not disappoint. I can not say enough wonderful things about him and his staff. Always excellent staff and service!!

Dr. Tibbs has been my dentist for several years. As a person who really hates to go to the dentist,…read moreI'm thankful for the kind and considerate approach that he & his staff use for a patient like me. When I have an issue - he takes the time to explain what's happening, what can be done and how long I can wait before it's a mandatory repair. As for emergencies, whether an off hours evening, weekend or holiday - I have always received a speedy call back and often times from the doctor himself. This is not your ordinary dental team - they are truly dedicated to providing the best dentistry in the area. I highly recommend them.

I have been a patient in Mt Airy since they opened. The best experience my husband and I have ever…read morehad in a dental office. The front office is efficient, friendly and accommodating. The clinical staff is great. They are knowledgeable and professional. I recently had a temporary crown come out and they got me in and applied my permanent crown quickly (a week before scheduled). They also let me know cost up front. No guessing! Thank you. K. Bunker

Wonderful place except if you dont give them 5 stars they will call you out on it, in the office…read moreand demand u pull it down this is humiliating and scary. I do believe they are breaking patient confidentiality act since they are the only Dentist in my area that takes my insurance which is Wonderfull 99 time they were great every time they going to get five stars they shouldn't get jumped on about it and they shouldn't jump on the patient and demand that they pull it down while you're in the office it was humiliating and embarrassing with the lobby full of people knowing my private business, I feel broke heppa they are great wonderful people but what they did was wrong and embarrassed and I told him about this as well. They did make things right, but heppa was broken. I'm afraid to say anything or any kind of review if it's not up to the five star view that they think that they think that deserve and 90 the time they do, but please don't embarrass people like that again

Absolutely the worst!!! I chose them for my family of 5. My husband and I each needed a tooth…read morepulled. We are both still in extreme pain one and two weeks later. Probably due to the two plus hours it took for each extraction. Pulling and rocking for 2 hours!!! Both of us. And the best is that during mine when I just about flew out of the chair after they failed to adequately numb me, Dr Gravitte was called in to finish. When calling the practice to voice complaints I was told I could only see the dentist who hurt us. We are still in pain and traumatized. Shame on them

Wow! Where do I start?! Dr. Gravitte and Associates is an absolutely gorgeous office. It is so…read moretastefully decorated and makes you feel at home from the moment you walk in. Everything is so clean and in such great condition, you know they really take pride in the office. From the moment you call in and talk to one of the wonderful ladies on the phone (Taylor, or Brandi) you feel welcome. They make the scheduling process a piece of cake! When you walk in, you'll most likely receive a warm greeting from Darla! Everyone loves Darla! She's the sweetest! They have beverages you can grab before or after Taylor comes to take you on a tour of the office! My favorite part of the tour is being able to see all the dental suites and their different names! If you're lucky, you'll get to spend some time in Maui! ;) They even give you a new patient gift! How nice is that?! I LOVE my koozie, cup, chapstick, and all my goodies! I use them all the time! They really value customer service here and making sure you're comfortable. Have you see their comfort menu?! This office truly changes the way you will think about going to the dentist. The chairs are massage chairs with heat! You can watch movies with their super cool movie goggles, snuggle up with a blanket and pillow, get some aroma therapy eye pillows, noise canceling headphones, and relax while you know you're getting top notch dentistry! The hygienists(Bethany, Kristy, and Whittley) are amazing at educating you about your oral health and how it directly relates to the rest of your body! They are so knowledgeable, gentle, and compassionate. They do SO much more than just clean your teeth! Dr. Gravitte (and his associates) are some of the most genuine, caring, kind, and talented doctors in the world! He also has a doctor for root canals and oral surgery come to the office so you don't have to go to other places! So convenient! I am blown away at their level of care. All of the assistants truly care about you and are so great at calming fears and anxiety. I feel confident referring my friends and family to this office and I honestly can't wait to go back! If you live in Mt. Airy or anywhere near by, and haven't been to this office, you're truly missing out! They have patient appreciation events(with prizes!) and are constantly involved and giving back to the community. This is a business that makes you feel good about supporting. BONUS!: During the summer they have a valet who will WASH your car while you're there! What?!? AMAZING! No one else will do that! Guaranteed! Dr. Gravitte is the most GENEROUS and KIND hearted business owner in Mt. Airy-guaranteed. The amount of time and money he has donated to the community in a variety of ways is incredible. He has put his life into this big beautiful building to create the best experience possible for every patient. Ex: free car detailing at visits! Yearly dentistry from the heart events, education at the local schools, and that just names a few. They all put patients first and care so much about patient care that they do not allow insurance companies to dictate the treatment you receive! I think this tells you everything you REALLY need to know about Dr. Gravitte and the entire team here. They are the best of the best and this is from someone with prior dental experience(for 5 years) with a careers that allows me to travel to dental offices around the world. Dr. Gravitte's office is the BEST I have been to. See for yourself!

The people at Southern Dental Associates are so kind and caring. My son is a patient on the…read morepediatric side and has been for about 6 years now. He is autistic but verbal. They explain everything to him in such detail before they start and then again during the process that it makes him more comfortable. He is sensitive to lights and sounds and they make sure that he has his glasses (sunglasses) on before they start. They let him touch and feel each instrument before even trying to place it near his mouth. I am so thankful for the amazing staff!!

Great care and understanding with my cleanings and tooth care ...reasonable prices .. friendly…read morestaff always available to answer any questions

From the time you walk up to the reception desk, until you leave your appointment, you are treated…read morelike family. The staff is so kind and professional. Dr. Spangler is very gentle and easy to talk to. He always listens to any problems you may have with your teeth and he will do his best to fix the problem. Dr. Spangler has been our dentist for almost 10 years and we are happy we chose him as our dentist.

Dr. Brooke Barham is the best! Couldn't ask for a more caring, personable dentist that makes you…read morefeel calm and relaxed while sitting in her chair. Thank you so very much Brooke!!!!

I see Mr. Barham's daughter, Brooke. She is so kind and down to Earth, very understanding and my…read moreexperience has always been as great as going to the dentist can be.