Long story short they always take good care of us and our dental needs. We live over 90 miles away…read moreand it's more than worth the drive. If you are in need of a dentist, I definitely recommend these fine folks.

1st off the positive was they saw me in less than a week for appointment for filling out…read more The bad part was 2 visits later 500 dollars still a loose filling. All money paid up front and 2 visits and still never got to loose filling. We had to have a diagnostic visit and then a cleaning and after cleaning they were supposed to repair tooth but at last minute ready in chair for repair they said we have to reschedule . So I left after 2 visits with the tooth. I cancelled appointment for tooth repairs and went to another Dentist. But there is more to the story. My insurance company sent them a check for the services I had already paid for but they never sent check and held money. But there is more they only sent 1 reimbursement and not the other one from my I insurance. Still waiting on the 2nd check.. Poorly run office and service.

I have been a patient in Mt Airy since they opened. The best experience my husband and I have ever…read morehad in a dental office. The front office is efficient, friendly and accommodating. The clinical staff is great. They are knowledgeable and professional. I recently had a temporary crown come out and they got me in and applied my permanent crown quickly (a week before scheduled). They also let me know cost up front. No guessing! Thank you. K. Bunker

Wonderful place except if you dont give them 5 stars they will call you out on it, in the office…read moreand demand u pull it down this is humiliating and scary. I do believe they are breaking patient confidentiality act since they are the only Dentist in my area that takes my insurance which is Wonderfull 99 time they were great every time they going to get five stars they shouldn't get jumped on about it and they shouldn't jump on the patient and demand that they pull it down while you're in the office it was humiliating and embarrassing with the lobby full of people knowing my private business, I feel broke heppa they are great wonderful people but what they did was wrong and embarrassed and I told him about this as well. They did make things right, but heppa was broken. I'm afraid to say anything or any kind of review if it's not up to the five star view that they think that they think that deserve and 90 the time they do, but please don't embarrass people like that again

We have visited this facility a few times. The experience has usually been good and reasonable. A…read moregood dentist with reasonable care. Unfortunately, a recent visit turn to disappointment. When questioning the bill and surprise charges, the lady became irate that I would want an explanation. She became angry and rude. One of her last comments was, "then why are we still talking about." I am surprised at this interaction and disappointed in the customer experience. While the dentist is good. Their billing person is not a good person to deal with.

The staff and dentist are very friendly. Office is clean…read moreand organized. And so far we haven't had any wait time. These folks genuinely care. And they are great with teens.

I was recently looking for a dentist that is closer to where I live and decided to come to this…read moredental office. I came in with my son for a new patient cleaning. Well in advance, I was able to get all the documentation needed online, which is a nice touch. They opened on time and took us within 5 minutes of our appointment time. The staff were all very friendly and communicated well and took care of us thoroughly and gently. The rooms and equipment were all clean and well kept. Overall, I feel like we've picked the right dentist, which is great.

Dr. Wells is a very compassionate, gentle dentist. He truly cares about his patients oral health. I…read morelike the fact that he has advanced his education to include in his practice orthodontics and implants. His assistants, hygienists, dental coordinator and front desk staff are extremely friendly and knowledgeable. I had a spa prophylaxis (cleaning) and it was wonderful. It was like taking a power nap. Everyone should try it. Suzanne is who I went to have my Oraspa cleaning. Several other hygienists in Dr. Wells practice have obtained their training and certificate in Oraspa also. I travel from out of State to see Dr. Wells. I wouldn't go anywhere else. I would highly recommend calling Dr Wells office in Mt Airy, NC 336-789-2929 and scheduling an appointment. You will never be dissatisfied. E Kuryla

Susan is the best dentist in the area hands down. Wouldn't go anywhere else. Everyone who works…read morethere is so nice.

I just saw Dr. Bell and he was absolutely amazing. I am Dentist phobic and my blood pressure…read moreskyrockets whenever I see one. However, Dr. Bell was so courteous, so professional, and so kind that any fear I had vanished in the wind. His staff had as also amazing and made me feel comfortable from entry to exit. I have some serious issues with my gums, so he referred me to a periodontist. At the same time, he reassured me that though my problem was complicated - my teeth were otherwise healthy -- and that after seeing the periodontist, he would deal with the other issues. And, he even worked to schedule the appointment. I could not have asked for more or has a better experience. I feel totally blessed to have crossed his path.

I simply cannot express my gratitude enough to Dr. Pierce and her amazing staff for seeing me on a…read moresame day emergency-based visit. My parents have been coming to this office for years, but recently while I was in town, I had a bone fragment issue in my jaw that required immediate care. In one hours time, I went from being in constant pain, to being in total relief with no aftereffects whatsoever. Dr. Pierce's communication and skills put me at ease mentally throughout the entire process, and soon I was asking "is that it? You're done?" A recommendation for these amazing people at this office hardly seems enough, but here it is... If you are in need of a dentist, Dr Pierce is your woman! I'm actually looking forward to my next dental visit. That's how good these folks are!!

2021 Nov 03; Todays visit was my first to this business and i am basing my review on that…read moreinteraction. First, this is a hidden gem. Unless you were looking for it, you would pass it by as i have thousands of times. It is a small store front with a conservative appearance. It is not some huge office in a fancy brick building in some expensive medical plaza. Which is why the business can be more centered on the client i believe. The visit was 100 percent opposite of my recent visit to another such business. First the receptionist was polite, professional and seemed glad I chose their business. The office was clean, inviting and a surprise. The hand off to the audiologist was smooth and comfortable. They took my records and spent the time to go over the results of the test, pointing out key markers the previous business did not. They took time to actively listen to my concerns and answer my questions questions. They had already checked with my insurance and went over the availability of what items would be covered and produced for me a list of my best options with the pros and cons of each. Overall, a great customer experience and i felt they were happy to help me make the best choices that would help me. Next review will be about the follow up visit.

These guys really care for their patients and are affordable prices compared to all the people I…read morehave been to see for hearing help. Finding a knowledgeable person like Jeff Cline about hearing aids and hearing was hard. Plus he knew what was going on in my life he wears hearing aids everyday of his life!

Dr Carl Beavers was the most knowledgeable and welcoming doctor that I have met in north carolina…read more So many people were saddened when he passed away at such a young age . But I still went to Mountain Medical because I trust everyone there. Now I go to Dr Scott Vogler which is their for me. I feel thay could be brothers. Very bright, knowledgeable and welcoming. I give them a 100%.