I never thought I'd say this about a dental office, but this place genuinely feels like a spa…read more From the moment you walk in, everything is calm, welcoming, and thoughtfully designed, right down to the local artwork on the walls. The staff is incredibly friendly and attentive without being rushed, and they immediately make you feel at ease. You're offered drinks, and the warm towels for your face are such a small touch that somehow makes a huge difference. The technology here is next level. They use state-of-the-art equipment, including new cleaning machines that basically power-wash your teeth (in the best way possible). It's efficient, comfortable, and honestly impressive. You can tell they invest heavily in keeping the practice modern and patient-focused. What really sets this office apart, though, is the care. Everything is explained clearly and transparently, no pressure, no upselling, just honest recommendations and extremely skilled work. The owner truly goes above and beyond, and you can feel how much pride she takes in her practice and her patients' experience. If you're someone who normally dreads dental visits, this place will completely change your expectations. I actually look forward to coming back, which is something I never thought I'd say about the dentist. Highly, highly recommend.

Beware of incompetent, unprofessional staff and billing errors…read more I went to this office for a cleaning in October 2025 and scheduled a crown for November. Per their policy, I paid a $500 deposit upfront and the remaining balance on the day of the procedure. A few days before Christmas, they began repeatedly calling, emailing, and texting me about a supposed $584 "past due" balance, asking if I had other insurance. Before I even had a chance to respond, they sent a bill. I was then told by their office to call MetLife and ask them to reprocess the claim--something that should never be the patient's responsibility. I did anyway. MetLife confirmed the issue: the dental office had checked the wrong box on the claim, making it appear I had other coverage, which triggered a reversal. I had to explain their own error back to them after being harassed about a balance that was never mine. At no point did the practice acknowledge the mistake or apologize. Instead, the practice manager said she was "frustrated" that I had contacted MetLife--despite their staff directing me to do exactly that--and even claimed MetLife was being dishonest. The incorrect balance still sits on my account with a prompt to pay. They claim they are not actively collecting, but the system will gladly take my money if I choose to pay it. That is unacceptable. Even worse, if this is not resolved, MetLife may deduct this amount from my 2026 benefits--meaning I could lose coverage for care I actually need. I am now overdue for a cleaning and additional dental work, and I no longer feel comfortable returning. The office is aware of this, yet their response has been dismissive at best and hostile at worst. For a practice that advertises itself as the "number one" dentist in Chapel Hill, this experience has been the opposite. Competence, accountability, and basic professionalism matter far more than marketing claims.

This is the first time I can say I enjoyed getting a filling today. Dr. Parth Parekh and his…read moreoffice staff were a pleasure to be around. Jayla was the dental assistant/hygienist that helped with the filling; between her and Dr. Parekh the typical uncomfortable experience was made comfortable by their great attitude, funny personalities and prestige expertise. I highly recommend this office for any of your dental needs!

I was a first time patient and was informed my insurance would cover everything except $40. I…read moreagreed to the services and paid my bill. This was in May 2026. Several months later, I get a bill by email for an additional $135. Upon inquiring the front office if they filed both of my insurance, I was told they only file one. I do NOT recommend this place. They are too expensive and will bill you months later.

Why do dentists get so money hungry ? This happened a while ago but could not leave my original…read morestellar review. They sent me a letter saying they no longer wanted me at their practice for defaulting on a ...... $30 coinsurance payment. I had moved. Gone for 2 years (husband switched jobs) never received billing. Moved back two years later and was told I was not welcomed as a patient I've never experienced ANYTHING like it from a medical professional. What in the world.

Their prices for their services are overpriced, so much so that their was a balance due for a…read moreroutine cleaning, because the insurance would only allow for a certain amount of payout for a routine cleaning. Also Dr. V kept referring me to one of his oral surgeon buddies (Dr. Reebey) to have my wisdom teeth removed. These teeth were not decayed or hurting me in anyway. The x-ray did not show any signs of concern. I left this place and started going to Research Triangle Family Dentistry and the Dentist said to me that my wisdom teeth were fine and did not need extraction.

I am so thankful that I chose Bull City for my dental needs when moving to Durham…read more Dr. Kemp is, first and foremost, kind. She makes thoughtful suggestions to help improve your smile and delivers results. I used to get so anxious for cleanings but Bianca, my hygienist, is an angel in scrubs. She is patient, gentle, and easy to engage with, all of which make for a comfortable experience. Tameka is extremely competent when it comes to handling appointments and insurance. Even when I changed insurances over in the new year, she had all my information ready to go and I never had to lift a finger. Bull City has helped provide me with confidence in my smile - I would recommend them highly to absolutely anyone looking to feel their best.

Nice location close to my house, friendly service, fancy machinery and boutiquey vibes. And, at my…read morefirst visit, I left with a shocking 7 new cavities to fill -- shocking because prior to that visit, I had knowledge of no cavities. No pain. I trusted her advice, and had the first 2 worked on right away. I left with rough-feeling teeth, from whatever filling material was used, and she said it would smooth out... That's when the pain and sensitivity started. I decided not to go back, because I simply couldn't afford to have my whole mouth feeling like the newly-worked on top corner of my mouth. Ultimately I chose to visit another dentist, and let them take new X-rays. No cavities found.

I am a new patient to Triangle Family Dentistry, Morrisville. My initial visit was great. The…read moreentire staff was pleasant. Today, I had to have a crown removed and replaced and scans for retainers. When I say the process was as smooth and was told step by step of the process. Dr, Pour and Sabrina were amazing, and I highly recommend this dentistry!!

Friendly and thorough! Recommend bringing earplugs for the high pitched drilling they use :)…read more Appreciated that their tools required less scraping. Will go again!

This would be my first review for this dentistry. I had an oral surgeon who did an excellent job…read more His care and treatment was amazing. He listen and explained everything. He took his time making sure that his treatment was in the best interests of his patient. Dr. Leininger! Thank you! There's not much dentist doctors that I've come across with, who really cares for their patients.

Was there last Friday for an extraction with Dr. Brader, he was phenomenal. Making me feel at ease,…read morehe explained the procedure in detail and what to expect after. His bedside manner as a medical professional was great which is super important to me. It was one of the easiest experiences I've had with this type of thing. Special thanks to the staff too.

I have been to Royal Oak Dental for many years. Lynn the Dental Hygienist is wonderful,…read moreprofessional, always a good experience she is true to her calling. There are some good office staff also. I went to Royal Oak Dental yesterday to have a temporary crown removed and a new crown put in place. The person that was to remove the temp crown started working on me but it was painful and I didn't know what to expect . This person was tugging at pullng the temp crown off pulled back with the instrument she was using and cut my lip she was not aware she did that until she saw the blood. I didn't have trust in her after that. Treat a patient like a person not a machine. I eventually had a numbing agent . Dr Smith is very clever and I believe he is good at what he does. He finally came along and gave me a perfunctory one liner that could infer I was responsible for this injury. He did what he had to do with the crown and stated he would come back when I had numerous xrays. Dr Smith never came back he must have got too busy.

Had a cleaning scheduled and woke up in the morning throwing up. I called in to reschedule and was…read moreliterally scolded like a child for wanting to cancel. I understand that cancellations are difficult for the company but they do happen. They charged me $100 for cancelling which I paid. My family used Royal Oak for over 13 years and this event caused us to find another dentist. Do yourself a favor and find a dentist that doesn't try to punish you for getting sick.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues