1. MYM By Shoshanna

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Ridgewood, NJ

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MYM By Shoshanna

5.0 (7 reviews)
Closed • 9:00 am - 11:00 AM

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9 years ago

Shoshanna was great! I felt welcomed and comfortable in her presance. Her massage was relaxing and effective. I would definately go back!

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Ridgewood European Day Spa

Ridgewood European Day Spa

3.5(43 reviews)
1.3 mi
•$$

I actually tried this place by leveraging a Groupon that was gifted to me. I walked out with a…read moremembership for the year. Chantal was my aesthetician for my signature facial and micro abrasion. She was very communicative and very relaxing. I walked out and got compliments on my skin even from my mom who rarely compliments anyone ha ha ha! I'm not one to ever have a membership at a massage and facial spot spa like this and the fact that I do have it means that everyone should really go check it out!

Ridgewood European Day Spa - 1 Star…read more I scheduled a 1 PM appointment and was running approximately 4 minutes late when I received a phone call from the spa. I was told that because I was "5 minutes late," they would be deducting time from my treatment. Already off to a rocky start, I arrived and was brought to the treatment room where the therapist immediately peppered me with questions and asked what I wanted. When I told her, she responded with "you only have about 20 minutes." I checked my watch -- there was still a full 45 minutes remaining in my session. So where exactly did that time go? To make matters worse, when I finished and was sitting in the waiting area waiting for my Uber, another client walked in and apologized for being late. The receptionist's response? "Don't worry honey, we'll take care of you." No phone call. No time deducted. No problem. The double standard here is impossible to ignore. Arrive 4 minutes early? You're penalized and rushed through a session someone clearly couldn't time correctly. Arrive late as someone else? Warmly welcomed with zero consequences. I'm not sure if the issue is with timekeeping, mathematics, or just selective customer service -- but either way, it's completely unacceptable. Save your money and find a spa that treats all of its customers with the same courtesy and respect.

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Ridgewood European Day Spa
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MYM By Shoshanna - massage_therapy - Updated October 2026

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