not many ppl look forward to dental visits. my hygienist and dentist truly make it a routine…read moreevent....and have fully abated any anxiety or fear of my visits. office location is perfect, and almost a twice-annual hour of relaxation. For years I went bc I wanted the perfect smile...now that's just a benefit of my visit

Dr. Whitfield and his hygienists are excellent. Great care in a quiet and calm environment.read more

My favorite dentist in DFW! Dr. Jeff is amazing! highly…read morerecommend! p.s. they let you watch Netflix while you're cleaning your teeth!

Sketchy... I've been…read moregoing to this clinic for about 3 years. It's in an unassuming little building along lower Henderson that I've driven by about 2,250 times without ever noticing that it's there. When my longtime dentist in Lakewood went out of network with Delta Dental, I found this place, which is in the Delta network. When I made my first appointment, I did find it odd that I had to wait a few weeks, while the dentist I was going to see awaited "recredentialing" from the insurance company - a term I was unfamiliar with. Also, they required an up-front $50 deposit, which I had also never encountered. But I haven't been a new patient anywhere in about 25 years, maybe that's the new normal. So 3 years go by, my dentist (who has since left) seemed solid. I had a few checkups and one crown to replace several deteriorating childhood fillings in the same tooth. It wasn't perfect at first, but the doc did some shaping and it seems okay now. They did always seem eager to push me toward expensive treatments with specialists, but I'm getting older, and those may be totally legit. Who knows? And then my company changed insurance providers from Delta to Blue Cross/Blue Shield. I called weeks before my next appointment to verify they accepted my insurance. "Oh sure, we take that" they assured me. A few days before my checkup, they text and ask for pictures of the front and back of my insurance card, which I happily send to them. I have my checkup, everything's great, I schedule my next one, take my free toothbrush and go home. A few weeks later, I get a bill for $78 for my routine checkup that should be fully covered by insurance. So I call, and they tell me that while the new dentist is (you guessed it) awaiting recredentialing with BCBS, I'm "temporarily out of network". So they knew this the whole time I was asking them about my new provider and sending them my insurance info 3 DAYS BEFORE MY APPOINTMENT, and nobody bothered to say "hey, we do accept BCBS, but you're out of network right now, it's going to cost you $80, unless you wait until you're back in network". How hard could that have been??? I guess if you'd rather have my $80 than have me as a patient going forward, it's pretty hard.

WE LOVE DR. SHIREY!…read more Dr. Shirey has an incredible way to connect with her patients, and is a highly compassionate dentist who always prioritizes her patients needs. She goes above and beyond. We love her!

Dr Shirey is a great dentist with a great chair-side manner. She explains everything very well…read more She makes sure you are comfortable, I watched ESPN during my cleaning. My teeth have never looked so good. Dr Shirey was very thorough in my exam yet it was still a quick visit. I send all my friends and family to Infinity Dental Care. Two thumbs up!!! Brent Smarinsky

After four years as a patient, I will never come back…read more Patrick is the only reason this review isn't entirely negative. He has always been kind, professional, and excellent at his job. I came in with a loose front crown causing pain. What should have been a straightforward cleaning and consultation turned into a nearly two-hour waste of time. I was left waiting repeatedly, moved between rooms with little communication, and saw a dentist who never introduced himself, seemed annoyed to be there, promised he would return after my cleaning, and never came back. The most frustrating part of the entire experience was the front desk employee who came in afterward. Despite the fact that I had already spent considerable time discussing my situation with both the hygienist and dentist, she spoke to me as if none of those conversations had happened. She insisted on explaining my own treatment plan back to me, gave me incorrect information about insurance coverage, and immediately began pushing me to schedule new crowns. When I explained that I was simply waiting for the dentist to return as promised so he could assess the tooth that was actually causing me pain, she informed me that wasn't possible because he was now in surgery. I then asked if I could see another dentist. Her response was that he was the only dentist available. That answer was honestly shocking considering there are multiple dentists listed by the practice and I've personally seen several different dentists there over the years. Apparently after wasting nearly two hours of my time, my only option was to come back in a week to see the same dentist who had already failed to return when promised. What made it worse was that after all of this, she immediately asked if I wanted to go ahead and book that appointment. I actually laughed because I thought she was joking. I left, sat in my car, called another dental office, and was seen an hour later. The difference was night and day. Professional staff, clear communication, transparent pricing, and a dentist who actually took the time to sit down and speak with me. I ended up moving forward with treatment there because I trusted them. This office has gone downhill. Patients are treated like inconveniences, communication is poor, and promises made in the exam room don't seem to matter. I won't be returning.

Luis Jr. - 5 Stars for White Rock Dental and Susan Adams!…read more White Rock Dental at 7324 Gaston Avenue is the gold standard in dental care. Five shining stars! Major kudos to Susan Adams, the OUTSTANDING Office Manager. She is the heartbeat of this top-tier practice. Susan secures only the BEST--high-caliber dentists, expert hygienists, and compassionate dental assistants. Her leadership is unmatched. Susan runs the business with military-grade precision. Appointments scheduled with zero wait. Treatments coordinated with clarity. Insurance billing? Seamless. Every detail managed with ease and absolute professionalism. Patients come first, always. Because of Susan, this practice is elite. Dallas' highest performing, most trusted dental office. Elevating excellence. Delivering with grace. Susan, you are the MVP! #WhiteRockDental #5Stars #DentalExcellence #SusanAdamsRocks #DallasBest #OfficeManagerGOAT Excellence. Integrity. Care. Thank you, Susan! --Luis Jr.

Have neglected my teeth throughout the years which eventually led to a very bad abscess…read more Dr Sigurdson went above & beyond to help me out , even getting status updates through the weekend Had a double extraction Monday ( painless) We are now on track to get things sorted out Excellent service

Dr Patel has been my dentist since moving to Dallas. I didn't know what true dental care was until…read moreI meet him and his staff. They know me and greet me by name. I never have to wait. And he's the nicest person you'll ever meet. He actually calls to check on his patients.

I came to this office for a regular cleaning and they said I have two adjacent cavities and the gap…read morein between two teeth are to large to trap food, she suggested $3000 "express Invisalign" while I just have finished my Invisalign treatment in another state and wearing retainers every night, I didn't fall into this trap. I just let them fix the cavities, so they did the filling in the following week, but the fillings totally failed, I have experienced tooth pain while eating very soft food like veggies, and cold sensitivities for all the teeth done fillings with them, while I didn't have any issues with my any teeth before the fillings done, what's even worse is that the gap in between the teeth is to small and the floss string can't get in, I complaint those issues with Dr. Vazquez and went there for the second visit, she then asked me to bite on a paper with blue and red color and adjusted my bite on one teeth not the other two adjacent teeth and tried to open the gap in between, but because the gap is too small and she didn't check the gap after the filling, it ends up to hurt my teeth with lots of blood, she cheated me to say if things don't go better, I want you to come back. I came back a week later and complained about my tooth pain issues and she started to adjust the bite on that two teeth but still not able to open the gap, so she offered to redo the fillings. There is no reason I should do any filling with such a disqualified dentist that never check bite after filling or the gaps in between the teeth with simple floss, also not mixing the material well that caused sensitivity to me, I asked for the refund for the money I paid to their office so that I can pay out of my pocked to get it fixed in another more qualified dentist, they told me they need to ask their manager but I never got reply.

Persistent Pain and Sensitivity After Dental Fillings My…read morefriend went to Soleil Dental for fillings, but afterward he experienced ongoing pain and significant sensitivity, especially when biting or drinking water. One filling also seems to be too high or poorly shaped, making it impossible for him to floss between the affected teeth. He returned to the clinic two more times to have the issue corrected, but the pain has still not been resolved. We were also concerned that his bite did not seem to be checked carefully after each filling or adjustment. Dr. Diana later suggested that the fillings might need to be redone. After multiple appointments for the same unresolved problem, this has been frustrating and very time-consuming. My friend requested a refund, but the clinic has continued to delay the process without providing a clear resolution. We hope Soleil Dental will address this matter promptly and fairly. This may violate Texas dental standards of care under 22 Texas Administrative Code, Chapter 108, and could support a dental negligence claim under Texas Civil Practice and Remedies Code, Chapter 74. Any misleading billing or refund practices may also raise concerns under the Texas Deceptive Trade Practices Act, Texas Business and Commerce Code §17.46.

I arrived about 10 minutes early for my appointment as I am a new patient here. I did the entry…read morepaperwork and about 15 min past my appointment time I was called up stairs. The entry is very nice with modern white couches and TV so the wait didn't seem long. I came in because I had a crown from 10+ years ago fall out and wanted to compare doctors. I went to another dentist and my first visit with them I had zero cavities or issues but only 6 months later when I went back in I mysteriously had 9 million things to fix with outrageous prices. I wanted a second opinion so I came to FLOSS. Dr. Rob was super helpful and explained every part of the exam to me in detail then showed me the trouble areas. He told me what was important to get taken care of right away and what could wait if needed. The woman in charge of billing was super nice and showed me the break down of what it would cost out of pocket and what my insurance would cover. They were able to do the procedures I needed same day and I don't know if I'm just older and it hurts less but let me tell you the pain was extremely minimal. A little bit of pressure and sensitivity but otherwise it was a walk in the park compared to what I remembered as a child. I started at 10:20 and walked out by 2pm with very minimal waiting. I highly recommend all of the staff at FLOSS and I will be referring my friends.

I love this place. I've had three visits now and every time has been fantastic…read more My first appointment with Dr. Boothe was for a cleaning, x-rays and exam. The awesome part is that if you're a new patient, you get a free Zoom whitening. Everyone in the office is so nice and welcoming. Never are they condescending or judgmental - that's just not how they roll. My second and third visits were for a root canal. As expected, I was pretty terrified. It wasn't bad at all. Seriously. It was easy. And, better yet, Dr. Boothe and her team are so skilled that I had virtually no pain after. Most importantly, Floss takes most dental insurance and is really good about helping with payment plans and discounts. I can't recommend them more highly. Thanks to them, my fear of dentists has been entirely eliminated.

Thank you for working me in for my chipped tooth on a saturday…read more Not really was an emergency but it could have been worse for sure if it cracked more. Turned out it was a short wait and the tooth looks great. Thank you

Caveat Emptor!!!! I have never had a cavity and have never had any major dental work but somehow…read morethis place absolutely demands X-rays every year? Today I refused to give into the astonishing pressure the Dentist tried putting on me. I told them I just wanted my usual biannual cleaning and that I would take responsibility if something was wrong. They asked me to sign an acknowledgement stating the fact that I refused the X-rays, which I did....15 minutes later the dental hygienist comes in putting inappropriate pressure on me once again. She was basically in fake tears stating she didn't feel comfortable cleaning my teeth without the blast of radiation. Forcing patients to undergo regular X-rays, regardless of any obvious dental issues, is not only harmful, but goes against the standards set by the American Dental Association. This place has lost all credibility and I will never be back. Save yourself the headache and avoid this place like the plaque on your teeth!