WE LOVE DR. SHIREY! Dr. Shirey has an incredible way to connect with her patients, and is a highly compassionate dentist who always prioritizes her patients needs. She goes above and beyond. We love her! read more

the front desk receptionist was amazing but I am sad to say that the price quote we were given (which were going to pay out of pocket) @ about $9000 for a implant for a tooth plus several other "needed" procedures including several resins for "cavities", the total shocked me. I then made another appointment in Carrolton with Beverly Dental , another dentist where we were told the tooth could be recrowened and an implant for it was not needed and other then 2 resins (two cavities) and a cleaning we were given a quote of $2000 which is $7000 less . I dislike having to write this but feel that we were not told the exact truth of the whole matter . Also we were charged $200 for x-rays and Beverly Dental did the xrays for free. read more

Dr Shirey is a great dentist with a great chair-side manner. She explains everything very well. She makes sure you are comfortable, I watched ESPN during my cleaning. My teeth have never looked so good. Dr Shirey was very thorough in my exam yet it was still a quick visit. I send all my friends and family to Infinity Dental Care. Two thumbs up!!! Brent Smarinsky read more

I was really impressed with all the staff at Infinity Dental. They explained everything they were going to do, gave me a tour of the facility, and even explained what they were looking for on my xrays. The process started with an iodine rinse; I asked what it was for, and the hygienist (sorry, can't remember her name) said it was used during COVID to completely disinfect the mouth prior to any work. There are TVs strategically placed in the exam rooms to help distract the patient while potentially painful work is being performed. I can't speak highly enough of this place - I love it! read more

Amazing experience with Dr. Shirey today. I had a chip on one of my front teeth and she did some bonding to fix it! WOW I am so impressed with her work and now can go into my wedding feeling confident about my smile. Will definitely be coming back! She also let me set up a payment plan as I am without dental insurance right now. Thanks Dr. Shirey! read more

Just moved to Dallas from VA and needed to schedule my next cleaning + evaluation. I have a very solid dental insurance. When I contacted this place I was told that my initial visit will cost $100 out of pocket. The explanation given didn't sound reasonable at all, if not sketchy. So I found another equally reputable dentist here on Yelp. Today had a visit with them and they charged me $0.00 out of pocket, as expected. So, for those looking for new dentist, please be aware that Infinity Dental Care will try to make some "extra cash" off of you. I can only imagine their "appetite" if it gets further down to treatment cost.. read more

I do not often review anything on Yelp, a lurker, I know, terrible, but I was particularly inspired to review Infinity Dental and Dr. Shirey. After, not having been to the dentist for years and years and also getting a general sense to take care of my health as I near the big 30, I visited another practice Uptown that quoted a treatment plan and I was ready to pull the trigger. Luckily, I decided to get a 2nd opinion here at Infinity Dental and am now currently getting treated here. Dr. Shirey completely changed my mind and opened my eyes on how I think about my teeth. The focus was on my oral health. Some doctors et al are fixated on the problem, but do not think of it or explain it in terms of your overall health. I was educated about my teeth, gums, the surrounding bone, biting surfaces and percentages, and the longevity of different procedures and options. Very detailed and thorough. Although, the first office I visited had a similar treatment plan in the end, I want to have a dentist that also cares about my well being and takes the time to make sure I understand what is going on, what needs to be done, and why. The staff and everyone who works there is super friendly and nice. They are informative and answer all my questions (I ask a lot). I always feel welcomed and that they're happy to see me. Not just another number. While I do need to get a lot of work down (7+years of no dentist) and will feel it in my pocket book, their prices were the similar to the other office I got a my first treatment plan from and similar to a bunch of others that I called and emailed in Dallas. Moreover, the treatment plan was in the same zone as far what needed to get done. This definitely built my trust and confirmed my decision to come here. It is weird to say, but for the first time I am excited and feel empowered about my teeth and oral health and taking care of my body in general. Very glad to have happened upon Infinity Dental! Look out for updates... read more

****Professional, Thorough, Caring***** There are a few things that are quickly discernible about Dr. Shirey and they are the reasons why she won me over as a new patient. Both Dr. Shirey and her staff are extremely professional and knowledgeable. They are not looking to sell expensive treatments, they are interested in the correct treatment and methods to prevent recurrence. They are clearly experts in their field. Dr. Shirey is very thorough. She is willing to take the time to get to know you, everything that is going on in your mouth, your habits etc., in an effort to make sure she correctly understands the root cause of any issues and also to establish some history so that they can catch things early as they notice changes. It is also clear that the entire staff cares about doing the right thing and doing it well. Some dentists may make you feel as if their practice is only a money making machine, Infinity wanted to diagnose and treat me correctly, while keeping me as comfortable as possible and explaining details to me along the way. I've been looking for a good dentist since I moved to Dallas over 3 years ago.....I'm done looking! read more

Dr. Shirey is the third dentist I've seen in the last year and my only complaint is that I didn't start going to Infinity sooner! The physical office is very peaceful and low-key; they clearly want you to feel comfortable. I've been nothing but pleased with the dental work I've gotten done there (cleaning and fillings, at present I'm waiting for a crown to be made). More than anything else, I appreciate how gentle and respectful everyone at Infinity is. If, like me, you have extreme dental anxiety - or have just had negative experiences with other dentists - be sure to try Infinity! Kind and skilled; highly recommended!! (P.S. Having seen how satisfied I am with my experience, my fiance is also planning on getting some work done here.) read more

Dr. Shirey and her team are the absolute best. In the past I've relied on recommendations from friends on dentists and when I moved to Dallas 4 years ago I was in need of a new dental care provider. Doc and her team are all incredibly friendly, well mannered, and have that sweet Texas hospitality charm. On top of that, Dr. Shirey takes the time to explain each procedure before getting started. It's incredibly comforting to sit in that chair and have a layman's understanding of what's going on. Here's the kicker. I had previously dealt with fluorosis stains on my two front teeth since childhood, despite always having great hygiene. I'd had them as long as I can think back to looking in a mirror as a kid. Living 20+ years with brown stains on my teeth didn't exactly instill any self confidence in my appearance. After working with Dr. Shirey and her team to get them removed, I can look in the mirror with confidence and not be self-conscious when I smile and laugh. I hope I never have to leave Dallas and hope she has no plans of retirement soon, because Dr. Shirey is irreplaceable. read more

For some strange reason, my hubby and I went to another dentist for years and must have put his kids through college...and we have dental insurance! I finally wised up and started looking around when I was tired of his lectures and prices. Found the reviews for Infinity, which is also super close to home. I've been 4 times now and highly recommend it! This week, the assistant who cleaned my teeth did an exceptional job - I swear my teeth look better than ever! Sorry that I stink at remembering names. Dr Shirey is awesome and checks on you after the cleaning. I also really like her as a person. Who else would have a Christmas tree with foster dogs on it so you can buy and donate the treats, food, toys, or even care they need? When I saw that tree, I knew I'd found my dentist! read more

Dr. Shirey and her staff are great. They did an excellent job with my shy and reluctant 3.5 yo at his appointment.

We were referred to Dr. Shirey from our Aggie Alumni and I am so glad we found her!! I live in Frisco and drive to Dallas because she is so great! She is the first dentist I trust and is very honest in what realistically needs to be done. Both with my husband and I have been going to her for a couple years and the staff is ALWAYS friendly, punctual, and transparent! I came to Dr. Shirey because I had another dentist do an unnecessary root canal. Dr. Shirey connected me with a root canal specialist and fought insurance with us so that it would be covered. She went above and beyond and only wants the best for her patients! She is also very big on preventative care so that you can slow down issues that may arise at a later date. Thank you Dr. Shirey, you and your team are amazing! read more

I cannot say enough Wonderful things about Dr. Shirey and Infinity Dental! I have been going to see them for over 5 years. I have referred many of my friends and family to them. Today was a classic example of why I do! I have a crown on a dental post that after many long years gave out on me on Sunday. I called them on Monday and they were able to get me in for a consult visit on this today. As we were scheduling me to come back for the repair tomorrow, the patient following my appointment cancelled. So, I was able to go right back in and have my crown repaired today! No pain! No issues. One GREAT staff. I used to dread going to the dentist, but I am always happy to go see Dr. Shirey and her staff! read more

I am stunned that anyone could give a rating higher than 1 star??? In my opinion, I found it subpar in every aspect. The last several visits have gone downhill dramatically. I seemed to detect a real unpleasant attitude from most of the staff that has worsened over time. I would not recommend this office. read more

AS GOOD AS IT GETS! No kidding. EXTREMELY thorough appointment. EVERY person from the front desk to Dr. Shirey were amazing, polite, friendly, warm, welcoming, professional- and the list goes on. This was my first visit with Dr. Shirey and every person that worked with my mouth told me ahead of time what they would be doing. Angela is the cutest thing ever- GO NAVY!!!!! MOST DEFINITELY recommend Dr. Shirey. read more

This review sucks to write. I loved the two dentists who run this practice. They absolutely deserve the five star ratings that are prevalent on their page. However their front desk deserves a -1 star lol. They are the most disorganized and confused bunch I've encountered in a doctors office. I spent two weeks calling the office and playing phone tag with one of the receptionists trying to get an appointment to remove a crown before I just gave up. This one receptionist was apparently 'assigned' to me and she was supposed to be handling it because I had an active infection (aka needed to have surgery ASAP). She kept calling me and telling me that she was 'working on it.' I ended up calling the referred oral surgeon back and told them of all of the issues I was having getting the crown removed to see if the surgeon could just remove it. Guess what happened? They called the dentist office and had my appointment made within thirty minutes. Wtf. What kind of magical powers did they possess to get that appointment made for me? For some things, I may never have an answer. Not only did I struggle to make an appointment- but it was ANOTHER PRACTICE that had to call and make the appointment for me... lol what?? I just find them to be quite disorganized. When the clinic called me with a reminder for my six month appointment, I canceled without a reschedule. Then the next day, the same exact girl called me again to remind me about the six month appointment that I canceled the day before. It was the weirdest déjà vu moment. How did she not cancel my appointment the first time? How did she not recognize my name and phone number? Well, apparently she fixed it so that I am -really- canceled this time.. but wtf? Seriously? Btw she also said someone would follow up with me later regarding my discontinuation with their practice and can you guess what happened next? lol nothing. Nothing happened, no one ever called. It's all good though. There are plenty of dentists in Dallas who will appreciate my business and all that out of pocket cash I'll be paying for a new crown. In good faith, I can't recommend this practice to anyone. read more

I've been under Dr Shirley's care for over 3 years now! Regular visits to the dentist have always been a problem for me. I hated getting my teeth cleaned or any kind of dentist visits. I had a few bad experiences as a kid and always leave feeling guilty for my dental hygiene. My experience here was so different than anywhere I have ever been! My first visit I received a full look over from the doc herself... she told me everything I needed to do, not because I'm just supposed too... but because she promised I could see measurable improvement to my teeth and gums. I was so enrolled by her commitment to my having a great smile that she became the first dentist I don't lie too! Haha! It's been three years and my teeth and gums have never looked better! I love all her staff, the desk is fantastic, I refer all my friends and family to her. I will never go anywhere else! read more

I'm following up with another review since I've been away for 2.5 years. What I wrote on 2/5/2015 is still true now. Dr. Shirey is not only a sharp dentist, but also a really nice person. I would recommend her to anyone. She not the cheapest dentist in town, but imo when it comes to teeth, pay now or pay more later. I wish I could take her to CA with me. read more

I made an appointment with this dentist on the basis of their Yelp reviews, and also the fact that they are a covered provider under my dental insurance. The experience wasn't horrifying or anything, but it wasn't good either. The office is a stand-alone 7-11 style building near the intersection of NW highway and Abrams. It didn't give me a great first impression. My first office visit was reaaaaaaally long, and I ended up having to pay about $80 out of pocket. The visit went like this: arrive 10:50am to fill out paperwork, 11:10 go into treatment room and answer more health history questions, 11:30 two sets of x-rays are taken, 12pm dentist arrives, [edit] looks at my teeth, and speaks with me about my treatment plan, 12:20pm gum mapping with the assistant, 12:45pm speak with the payment coordinator about my treatment plan costs, 1pm finally released into the wild, 2 HOURS LATER. No one likes being at any doctor's office that long, and in my opinion two hours is just too long for an exam and x-rays (no cleaning). [end edit - it was 2+ hours not three] On top of that, the fact that they took two different kinds of x-rays, and knew full well that insurance doesn't cover more than one x-ray series every 5 years, as well as that it is potentially dangerous for my health to be exposed to so much radiation all at once is legitimately worrisome. Finally, when I thought I was free to go, I wasn't. Instead I had to meet with a sort of in-house collections agent who proceeded to go through a breakdown of the costs associated with my treatment plan. Fine. The problem here is that although she did call my insurance company and was aware of my specific coverage plan, she showed me prices that didn't actually match up with my coverage levels. For example, a crown is about $1000 at Infinity Dental, and my particular insurance plan covers that at 80%. According to Infinity, I would be responsible for 50% at the time of service, and then once my insurance company paid Infinity their portion, I would receive either a credit for future service or a refund from them (seemingly likely via a bank check). Exqueezzze me?! After calling my insurance company directly, they confirmed my suspicion that I should only be paying what I'm responsible for and not more than that to be reimbursed later. The dentist and her assistants were all perfectly nice, and seemed to be good enough at their jobs. That said though, all they did was really look around in my mouth, poke at my gums for a bit, and then gave me a treatment plan that would get them the most $$, including services I didn't even need (e.g., deep cleaning nets them about $450). If you're used to a regular dentist experience, where you're in and out in under an hour with clean teeth, a fat wallet, and a smile, Infinity Dental is not a good choice. read more

My family is so blessed to get services from Dr. Shirey. Our experience has been nothing but wonderful.

What a great dentist! Not only did I get a super teeth cleaning but my small filling didn't hurt at all, and a helpful plan by Dr. Shirey has me ready to repair a chipped tooth with some porcelain veneers. read more

I've had trouble finding a good dentist with not only decent hours but also good staff... these guys really nailed it. Everyone at the office (all equally important!) are friendly and helpful. No rude dental assistants, yay!! Dr. Shirey is AMAZING on so many levels. I highly recommend Infinity Dental Care. read more

Love this place! Staff is awesome and I've never had any complaints. Would recommend to anyone looking for a great dentist.

The BEST office I have every been to for dental care. The comfort of the patient is paramount! The staff is professional, respectful and caring. The dentist, Dr Hollie Shirey is superb. Very pleased with the care I have received. read more

Dr. Shirey is the best in town, hands down. Her staff is professional, eager to help, and always smiling. East Dallas is lucky to have her serving our community. read more

Dr Shirey is easily one of the best dentists in the DFW area!!! You will never have to wonder if someone could have done a better job or if your suggested treatment was really necessary. She is an amazing clinician and her integrity is beyond reproach. read more

I love Hollie! She's a great dentist, and takes the time to learn more about me and any issues behind what she sees in my teeth. She remembers things from visit to visit, even with 6 months in between. I've also been really impressed with the business side of things as well. Amy has been really helpful working with my insurance and ensuring I don't pay for more than I need to. I can't recommend this practice enough! read more

Dr. Shirey and her staff are amazing. I am a retired dental hygienist. I have tried almost every teeth whitening product since they first became available. I have never seen any changes in the color of my teeth. They were dark yellow. Dr. Shirey and Tammy suggested KoR Whitening. This product is amazing! My teeth are several shades lighter. I actually smile with my teeth showing. This product works. It is worth the time and money. The results amazed me and continue to amaze me every time I look in the mirror. read more

Very positive first experience with Infinity today. From the desk to the prep work to the care to the review and payment every step of the way was crystal-clear to me. I really appreciate how friendly and knowledgable the staff here are. My previous experiences with dentists involved a lot of processes I did't really understand or grasp the importance of. Each person I saw today took the time to explain what they were doing and why. I'm very happy with my exam and cleaning. No wonder there are so many positive reviews on here! read more

Everyone is kind and gentle. They have tools which make for a much more comfortable experience than I've had with other dentists. They run on time and manage to keep a great "bedside" manner... a good balance. I like that they explained everything they were doing so I understood and they were clear in helping me understand what I can do to improve my dental health. I highly recommend Dr. Shirey and her staff. read more

I've been seeing Dr. Shirey for 6 years now. When I first moved to Dallas, my teeth and gums were not in the best shape. Interactions with past dentists hadleft me leery of regularly getting my teeth checked. My first visit with Dr. Shirey made me really hopeful that I could finally get good dental care! Not once has Dr. Shirey tried to push unnecessary procedures or products on me. Where my previous dentists have seen minor cavities and immediately suggested a procedure, Dr. Shirey has only put these spots on watch, so to speak. I feel very confident that Dr. Shirey and her staff only want the best outcome for my dental health. I'm sorry to say that in the past my dentists have seemed to care more about money and it has led to procedures that have actually caused problems. After 6 years with Dr. Shirey my teeth and gums have improved tremendously! (I have noticed an increase in product 'suggestion', I hope this doesn't get too pushy. I'm sure it won't.) Thank you, Dr. Shirey and Staff, for everything you've done for me for the past 6 years! read more

By far the best dentist experience I've ever had. They explain everything they are doing and make education part of their treatment. LOVE THIS PLACE! read more

Dr. Shirey is great. I felt comfortable and the office was really cool. I love the local art on the walls. I think the TVs are a cool idea too! read more

Been seeing Dr. Shirey since she first opened! Would never go to anyone else! Great dentist at a great price! Plus, I can watch TV while she works on my teeth! read more

I love this dental office. I've been a patient of six different dentists in three different states, and I've never had a better one than Dr. Shirey. Her staff is excellent as well. The office is well managed and efficient. read more

Excellent customer service, very impressed with the location and decor. I felt the pricing was fair and competitive. Happy I choose to visit them. Thanks read more

Dr. Shirey and her staff are amazing. If you have been going to an "old school" dentist, her office will surely open your eyes to a whole new dental experience. She is sweet, conservative and will answer questions along the way. She is not a "get in you in and out" dentist, but meets with you to plan your future dental needs. She has great referrals and works with all ages! She is definitely going to be seeing me 2 times a year! read more

Infinity has excellent customer service and the staff is very detail oriented with their approach. They articulate their services well and walk you through what they are doing so you know exactly where they are working. I have extremely sensitive gums and they offered up a numbing gel which took away all the pain during a "deep cleaning". I am not a fan of the dentist however this is about as good as it gets! read more

Excellent and professional staff. Dr Shirey is amazing - highly recommend Infinity Dental!