Thank you for helping me last Wednesday. I really felt that I got fast professional service. Nobody…read moreprovides that any more but you do! My appointment was on time, I got out quickly and enjoyed my conversation with Dr. Haghshenas. I thought going in that getting new glasses at Walmart was kind of funny but I was going to use up my healthcare benefits. Not only was my exam great, the 2 young ladies at Walmart helped me pick out new frames and were also very kind and helpful. My glasses were ready on Friday and I picked them up on Saturday. They fit properly, I can see clearly and the frames are great. I don't know how I got 3 day service but I am Happy. I am taking a 500 mile trip next month and feel good about having the best vision available for this trip! Thank you again for everything!

I'm leaving as many reviews for Dr Mojgan as I can cause my kids and I had an amazing experience at…read moreher practice today. I've been going to Dr Mojgan for years and decided to follow her to the new location when she opened her own practice. She has always been kind and attentive every time I saw her and made the whole process as easy as possible for me. Well, this time I decided to take my two boys there. They both needed new glasses, and they wanted to try contact lenses for the first time. Wow! She was so patient with them and encouraging even when one of them literally spent 2 hours trying to get his contacts in! I can't praise Dr Mojgan enough, and I recommend her for anyone looking for an eye care specialist.

Dr.Stark was awesome and spends an extra minute or two to understand patients needs, she is also a…read moregood listener. Overall I had a positive experience here.

When you think about making an appt with a doctor, the usual experience consists of being place on…read morehold when calling to make an appt; followed by more waiting to see the doctor when you arrive. This is the opposite when it comes to Dr. Ly. It's so easy to make an appt online and the doctor sees you on time. Dr. Ly explains everything that she is doing and what each machine does during the eye exam. She is also keeps up to date with new types of eye wear such as blue-lens glasses and transition contacts; and will recommend the type of eye wear needed for your daily activities.

My wife and I have been coming to Dr Gore for many years, and have consistent annual exams. He is…read moreextremely attentive and has picked up on a couple of issues between us that required referral to a retna specialist. By catching early and following through I am sure he has preserved our vision as best as could be hoped for. He is incredibly trustworthy and makes great recommendations for lens types as well. I never would not have understood how my progressive lenses would work out without his careful guidance. This is not a "discount" location by any means, but you certainly get what you pay for, and for our vision that is priceless.

Rude and incompetent staff!! I set up an appointment 6 WEEKS…read more in advance and was assured that they took my insurance. The day before the appointment they called and were snippy because I did not fill out the paperwork and was told btw that they did not take my insurance. I don't care how good a doctor is, unless there is an organ transplant involved, if the staff is nasty, I don't have room in my life for them. It is only an eye exam-- I pay less for a hair appointment or cute shoes. I would have gladly paid out of pocket but didn't want to deal with the crusty wench up front.

Last time when my glasses damaged, they too close to 3 months to repair and inspite of calling many…read moretimes they did not bother to answer properly or call back, very poor customer service. We decided as family, not go there again.

just now NEW…read more It takes a lot for a client of 3 years to leave a 1 star review. But we felt like Dr.Meera Sutaria was unprofessional, and not empathetic to the situation. Her employee got our order wrong...and as a result it took a month and a half to arrive. Instead of offering excellent customer service and overnighting us a few sample pairs of contacts to hold us over....she made us drive over an hour to pick them up (and we had to beg her to do that). She blamed 'supply chain issues' but when we asked for a tracking # or a screen shot of the order she said non were available. I really hate leaving 1 star reviews but as a person that runs small businesses as well, I think customers should know up front who they are dealing with. This business does not care about you as a customer, and will not make things right should they go wrong. They will blame everyone else, and make excuses. Take your hard earned money to someone that will care about you.

Friendly and caring staff. Don't overthink, just it takes a few minutes…read more I have a foreign name and seeing the staff try to pronounce it correctly. It's nice to see it once in a while from people.

Super rude front desk staff. The lady by the name Myrah was extremely unprofessional and rude. It…read morealmost felt like she didn't want to be there and taking it out on customers is absolutely unacceptable. After reading all the negative comments about this location, we wanted to give this place the benefit of a doubt and try it out. The customer service was a disappointment. We won't be coming back to this location. I hope the management takes these complaints seriously.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

Highly recommend Dr. Moore and Centreville Eye Center. She fit us in at the very last minute on a…read moreSaturday to see my husband who had a severe cornea abrasion. She was able to do several things to help with the immediate pain and also saw him 3 days in a row to follow the healing and make sure that there were no longer term issues with his vision. She was very thorough in explaining everything but what stood out to us is how caring and compassionate she was. Thank you Dr. Moore!!!

I've been going to see Dr. Moore for routine eye care for years. When I had some scary eye symptoms…read moredevelop, i immediately called the office and she saw me right away. The diagnostics at this practice are amazing (and far better than I've seen elsewhere) Dr Moore was able to quickly diagnose my problem, answer my many questions and develop a plan for follow up and management. So, routine visit or serious matter, Dr Moore is who you want to care for you. I'm thankful I found her.

I feel that was very well taken care of in this office. Receptionist doctor, and all were very…read morehelpful and they had a good selection glasses etc I would recommend them

I've been coming here for a couple years and the doctors years are always really nice. I've been to…read moreother places where it seemed like the prescription wasn't as accurate as I hoped it would be. After coming here, I felt like my prescription was sharper and more accurate.