Vinny came by and fixed our leaking shower in a little under 3 hours. He was very nice and did…read moreexcellent work. It's a bit pricy, but I'll pay for quality work.

Very disappointed with my experience with Benjamin Franklin Plumbing…read more They initially went to the wrong house and apparently pumped the neighbor's septic before finally making it to my property. Once there, they dug multiple holes in my yard trying to locate the septic tank and still couldn't find it. I was then told I had a cast iron septic line with a sagging section going to the tank and was quoted over $30,000 to replace it. The estimate literally included removing "failed cast iron pipe." It's a 1980's home so obviously its ABS not cast iron which you can even see inside the house. For perspective, I've had entire septic systems installed for much less (15k-25k for engineered systems) than what they wanted to charge just for the line. Obviously they thought they could take advantage or me, so I called Drainage Experts for a second opinion. They immediately found the septic tank, confirmed to me the line is actually ABS (not cast iron), and said the massive repair Benjamin Franklin recommended was not necessary. They said at most there may eventually be a much smaller repair (which they quoted at $2,000) but the sag in the line was probably there since the original install. Benjamin Franklin also told me twice they would refund the $175 diagnostic charge, but never did. Then after Amex reversed the charge, they disputed the reversal anyway. Strongly recommend getting a second opinion before approving any major work from this company. Definitely keep away those that aren't familiar with septic work and the elderly as they seem to act like they work on bonuses or commission and clearly exaggerate work that needs to be done.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

Frank was on time, ready to access the issue, courteous, and professional. He was able to…read moretroubleshoot the problem and also recommend various solutions with pricing that was reasonable. He will be our go to plumber and will be highly recommended to family and friends in the greater Hartford region!

Third or forth time using them, always good and great price! After years dealing with no-shows or…read morebig companies with big prices (and often one guy has to re-do the last work) it's great to find somebody who works quickly, does a clearly hood and neat job, and charges a reasonable rate. highly recommended.

Hired Beacher to install two new baths and kitchen in new addition to our home. Could not be more…read moredisappointed in the outcome. Unusable tub/shower combo when he was done with installation. Hot/cold water regulation never resolved. We were especially disappointed because (a) we paid him a LOT of money and (b) we had used him previously with good results. But we feel that we paid for worthless services that we had to hire plumbers to fix (at great expense) after he failed to remedy the problems. Really spoiled our entire building experience.

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

five stars, ten if I could…read more there's professional and then there is the step above, that's where Tony and JET land, S tier for the kids at home reading yelp reviews. I've used them twice for minor work, *knock on wood* hopefully no major jobs needed, but if I did, well I would be glad to contract with them, please please please don't jinx me water gods, water and electricity are the two biggest idk dyi I fear! very reasonable and most importantly, VERY reliable. if they played poker, they would be the royal flush!

(At first) Mike came to our rescue and helped fixed our pool pump in June for a graduation party…read more He assured us he'd come back and finish the job which included adjusting the breaker so the pool light would work again and fixing the timer. His wiring of the broken timer that he pressured us to accept led to the breaker for the light not working. When we asked for him to come and finish the work, he called us names, insulted us, and refused to complete the work. Now he wants to charge us to come look at it again. Something he did! Seemed like a nice enough guy....boy were we wrong!

Mike was great! He came out quickly. He got us a new pump and the quote was accurate. He was great…read morewith his communication. He came out numerous times to help with our other pressure problems we were having. We need a new kind of pressure system to help with the pump and he installed that. It works great! While installing the extra pressure he found a leak in our well that was causing other problems. I went down by the well to talk to Mike and could see the leak for myself. I highly recommend him! I felt his prices were very fair. I will be used him again!

When we had an emergency, I called Service Relief based on reviews and had an amazing experience,…read morefrom the call with the CSR in the office, to the scheduling, to the prompt service call. Armando was amazing. He called when he was on his way, explained the process and options up front, and competently and thoroughly worked to resolve the issue. He was knowledgeable and personable and didn't mind me hovering. I would confidently recommend!

I used them several times for smaller projects Without issue. Had them replace a boiler in December…read moreand had them come back 6 times to get the heat and hot water right. The last call they cancelled the night before so I ended up calling another company. The other company came in and fixed the problem...they left out a part allowing the water to heat properly and fixed the pipe to make it burn the oil cleaner. I called this company four times to ask for compensation for this and all I get is that they will call me back and they never did.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

This company is outstanding…read more We had a large amount of water in our basement, due to a recent heavy snow and a failing sump pump. I called Roto Rooter and told them of the problem. A person was there within the hour to see the situation. The next day, we got our new sump pump, and the cleanup crew started. The crew did a magnificent job. The water was gone and the basement dried out by their equipment. Moreover, they carted away all the destroyed items a few days later. Best of all, Roto Rooter filed the insurance claim, and I was freed of having to do the negotiating and paperwork. Some reviews say their service is pricey. I don't know who else would have done such a great and thorough job for less. This was a blessing.

The plumber from Roto-Rooter Plumbing & Water Cleanup was polite and professional, but the pricing…read morefelt a bit high for the amount of work that was done. The service itself was okay, they fixed the issue, but it seemed a little rushed, and I had to tidy up some water that was left behind after the job. I did appreciate that they came the same day I called and explained what was going on with the pipes clearly. The repair held up fine, and everything's working now. It just didn't quite feel like the level of care I was expecting for the cost.

Indoor pool by way of of a broken hot water heater. You're old, terminal and indigent...who are you…read moregoing to call? William's Home Services! Relief has arrived byway of this competent, courteous and compassionate craftsman. Not only did he do a phenomenal job installing the new equipment, he also addressed an existing issue leaving our home and ourselves in a better place. Five stars for this star!

EXEMPLARY customer service!! He answered a late night call and was still extremely warm, friendly,…read moreprofessional and knowledgeable. We truly appreciated his help, expertise, integrity and honesty! Our problem was resolved in lightening speed!! He will remain as a contact in our phone logs for future plumbing needs. I HIGHLY recommend!! A+++++