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My Smile Dental

3.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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Smiley Stephen DDS

Smiley Stephen DDS

2.6(5 reviews)
2.4 mi

I visited this office as a referral for a tooth infection - I need a root canal. I have been…read moredealing with this pain and infection for 15 days and made that clear. They insisted that I first do a consult ( basically to bill my insurance) no problem. I came in with my face swollen from the infection. He did his consult and looked me in the face and said it will take about two weeks before I can get treated. I am here as an emergency referral and you expect me to wait two more weeks?! The infection is literally in my nerve, I call my insurance and they assure me that for a root canal they do not need an authorization as this is a medical emergency, they call the office with me on the line and also explain that ... office said they prefer to do the authorization. That is insane to me. But best of luck being a doctor and not caring about people.

I went there for two root canal procedures on my dentist's recommendation . I was informed that I…read morewould need a consultation first , ok $ 75 . After taking a few X-rays Dr Marsheh viewed the X-rays and we had a discussion about root canal and insurance coverage , mine was with the UFT . On the way out making an appointment for my next visit I was presented with a bill for the total cost of the root canal . Before signing I examined the bill and noticed two charges for treatment of obstruction at $ 300 a piece . Since this procedure and charge was not discussed or mentioned during the consultation , and since it was not covered under my insurance , is beyond me . It seemed to me as if they tried to pull a fast one at the last minute and hoped I wouldn't notice . Upon questioning the charges the receptionist was unable to give me a reasonable explanation and just kept mentioning obstruction without defining what that is . I found this encounter to be very unprofessional and underhanded . So my recommendation is stay away , I would call this a rip off in plain english. And since my visit wasn't an emergency I walked out .

My Smile Dental - oralsurgeons - Updated October 2026

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