I had a great experience at Advance Auto Parts the other day thanks to Austin. My truck was acting…read morefunny so I stopped in. He tested my battery, alternator & starter, & explained that my battery was testing low. He helped me choose the right replacement, and even installed it for me. He was polite, friendly, knowledgeable, and genuinely went above and beyond to make the whole process quick & easy. He took the time to answer my questions, & explained everything clearly. It's rare & refreshing to find customer service like that these days. I really appreciated his professionalism and willingness to help. Thanks again, Austin!

I was in the shop right after this David W character and he treated the staff horribly and was rude…read moreoverall. These guys had my battery tested and replaced in less than 30 minutes. They did a great job and all for a fair price!!

Excellent service!!! Today, I stopped at AutoZone because…read moreof a starting problem on the Hummer. I was stranded several times and had to call for help because the car kept dying. I took it to one shop, and they thought it was the wiring to the battery and adjusted that, but the very next day, it happened again. When I arrived, a young man by the name of Austin, approached me right away to assist me. He was prompt, efficient, and I was so impressed that he really knew what he was doing, better than anyone I've ever seen work on cars. His manners and work ethic was evident and very impressive. I will definitely be using AutoZone now instead of other competitors! Way to go, Austin!!!

I was dreading this repair my windshield reservoir started leaking . I Google possible problems ,…read morebasically everything said replace the reservoir with pumps seals . I decided to take the truck apart and possibly remove the reservoir as I found on online that could be at my door the next morning. I take it apart find the pump lose in the reservoir. I see a grommet that was brittle where the pump connected to the reservoir. I Google other parts but nothing matches. I figure I would try the local AutoZone here in Jupiter before driving down to dodge to try and find the grommet. Alex and one of the sales girls started searching and hound the grommet that I found on the internet, but it doesn't look close to the same . Then he disappeared and was searching all the parts in the isle and bam he finds the same one in the store we compare tge two but one has a filter the Owen doesn't the ID of the hole is much smaller . He says try it out and if it doesn't work bring it back and precedes to open the package and compare the two . All in all Alex convinced me to try it I had nothing to lose . So I buy the part and take it back to the garage and start disassembling the truck again ( I had to drive it to the store) and I get to the pump and what do you know it fits like a glove . Not only did Alex save me tons of time by finding that grommet and convincing me to take it and try it out , but I saved 100$ on the entire pump and reservoir. There's a reason I switch all my automobiles needs to auto zone in Jupiter . They have a fantastic inventory, prices are comparable to others or beat them and the staff of fantastic . Thank you Alex again for your time and help . It doesn't go unnoticed. . I buy all my automotive supplies from you guys if I can and marine items as well . Thank you

I always tell myself that I'm not going to go to Bennett but I end up there because it's close and…read moreI figure I can grab the basics and go. Well... Today was the final straw... They're condescending, not knowledgeable and would rather count money and tell you "be with you in a minute" 10 times rather than just ring you up. I'll drive the extra few miles to the other place from now on.

Terrible management at this store. No signs to let customers know they were open late the day after…read moreChristmas. Several trucks all pulled up at the same time to find the doors locked at 8:50 AM. We all shook our heads and said its typical for this store to be a cluster. Its like walking into an unruly classroom! Employees are screaming, on their cell phones and acting like idiots. I will never go back to this store again after being a customer for 4 years.

IF YOU DRIVE A GERMAN CAR, STAY AWAY FROM THIS PLACE…read more They messed up my oil change on my 14' Passat TSI and when my car broke down immediately after, they wouldn't take responsibility for it. I had it towed back there, they tried to fix it, but the damage was already done. They had their 'specialist' look at it the next day, and he called me coming up with excuses such as "oh you had multiple leaks" (as if those multiple leaks weren't caused by an increase in oil pressure when the filter was put on wrong), "oh your PCV valve was clogged. Mind you I live in Plantation, which is about 80 miles away. No way catastrophic damage like that occurs from a 15 dollar part. And if so, it should have happened when I was driving at high speeds the night before, not AFTER my car was serviced. I've had diagnostics run multiple times through a local shop AND my local VW dealership's service team. No such issue was ever even brought up. Their senior tech, Nick was talking down to me like I was an idiot, so I called customer service, they link me to ths guy named Mike, who concurred with Nick, but offered to have a third party adjuster inspect the vehicle, but could not give me a definitive time for said adjuster to arrive... Since they gave me the runaround with no clear timeline, of action, I towed my car to my usual AAMCO location who also determined that Pep Boys was at fault. Therefore, "Res Ispa Loquitor" applies, and I will be suing these people. This is a travesty, and the fact these people keep insulting my intelligence shows what kind of people operate within this company. My car worked just fine before taking it in, and now no longer works, currently needing a brand new engine. These people took my money, my time, my car, and my livelihood. I will NOT stop until this is rectified. DO NOT GO TO THIS PLACE EVER!!!!

I took my car yesterday for an AC check up. It was 999 with a coupon. I ended up paying $15.60 with…read moretaxes although I had great customer service the pricing for a re-refill was $300. I was shocked. I called my local I paid $130 for him to come to my house to vacuum and add Freon. I think they're pricing is very high.

So last week I'm driving from Fort Lauderdale to Jupiter and stopped off I-95 for diesel and while…read moreat the pump I thought to switch tunes because the performance tune I was running had me thinking the shift from 2-3rd gear was possibly too hard. Well during the upload I accidentally unplug the Tuner which is a super no-no. My truck was now completely locked up as the ECM was not loaded with either stock FORD or tuner software. After 40 minutes at the pump trying everything to possibly reset my ECM like taking the battery connections off a guy with a performance diesel drive up for fuel and asked me what was wrong as my hood was up and obvious I was having problems. He told me he was from Jupiter and once learning I was living in Jupiter as well we suggested PELA as he had great service from them on multiple upgrades to his 2500. Well it was 4:30pm on a Friday and PELA took pity on me saying if I got my truck towed there by Sunday they would look at it first thing Monday as they were booked up for 5+ weeks that was awesome. When I towed the truck to PELA that Friday night it was completely believable they are 5+ weeks out as there were 20-30 heavily modified $100,000+ trucks waiting in their back lot that's electrified fenced, barbed wired and plenty of security cameras. Well Monday morning I get a call at 10:30 telling me they were able to communicate with the ECM and reload the original program and got my tuner set back up again for $250 for 2.5 hours of work. See, this easily could have been a $1500-2000 job without question. A new ECM with a FORD original software with matching VIN and odometer is easily $800 then the installation, trouble shooting and finalizing. A shop could easily take me over the coals and I would never know the better. The fact PELA had the skilled techs to diagnose and properly communicate with my truck ECM without formatting it alone says a lot about their business ethics and skills, pushing the wrong button on a diagnostic tool can fry things fast. When I arrived I dealt with 2 PELA employees that were friendly and professional and quickly answered my questions about the problem and how to avoid future problems. I've been to many performance shops along the east coast and I was blown away by the overall experience

I have a 2015 Duramax of which came with a list of problems, Adam and his crew at Pela Motorsports…read moreknew exactly what I needed. Extremely knowledgeable in how these diesels/trucks work and what makes them tick.

I went in for windshield washer fluid (something I have not purchased in ten years - the dealership…read moreallows tops it off). I went to Napa because it is on the way home. What a clean and well organized store. I was helped immediately upon entering the store. The clerk, Richard was knowledgeable and they had about 5 choices. Richard gave his personal & professional opinion and I went with it. He was friendly and shared information freely.

Having headlight issues. Took it in and the mechanic ( sorry, can't remember his name ) came right…read moreout and started looking at some of the connections and discovered that one of the connections was loose . He reconnected the plug and solved the problem !!! He didn't even charge us !!! we did leave a tip on the desk though .. Don't see that much anymore .......Thank you All tech ...

Been to several mechanics in my time but Steve and Jason were by far the nicest and most…read moreunderstanding mechanics I've dealt with. Had a couple of hiccups but Steve is a stand up guy and helped me out when I needed it so I definitely recommend this shop.

I went in today bc my battery light came on! Kevin is always so friendly and told me to come right…read morein J didn't have appointment They checked everything and was okay but he said gas cap was in crooked and that could cause it!! Best service and staff ever! The only place I take my car!!! I highly recommend!

I came in and asked about getting my alternator check and when I asked, the guy said that they…read moredon't do alternator checks. It was around 5 PM. I didn't say that I need it right away. I just wanted to know if they do alternate checks instead of saying yes he said no and I said oh it's not for today he was like oh well yeah we do it. They don't want to service you if it's 5pm even though they close at 6pm